• Support product and project initiatives by identifying and analyzing business needs, contributing to effort estimates, defining scope and objectives, and collaborating closely with business users. • Own, maintain, refine, and prioritize the product backlog for assigned domains in alignment with product vision and business strategy. • Partner with Business Analysts and Scrum team members to create clear user stories, use cases, acceptance criteria, and process flows. • Collaborate closely with Product Managers to ensure backlog items align with strategic objectives and measurable outcomes. • Participate in and support Agile ceremonies including backlog refinement, sprint planning, daily stand-ups, sprint reviews, and retrospectives. • Partner with UX, Engineering, QA, and Training teams to ensure releases are delivered on time, within scope, and meet quality standards. • Work with the Training team to identify and support training requirements for system releases, including “train-the-trainer” needs and supporting materials. • Collaborate with business stakeholders, operations, and technology partners to understand requirements and translate them into actionable work items. • Clarify scope, manage dependencies, and balance trade-offs between time, scope, and quality. • Produce and maintain supporting artifacts as needed, including process diagrams, functional descriptions, and interaction notes, to ensure shared understanding across teams. • Build deep knowledge of travel booking workflows, including but not limited to prospecting, search, fare rules, booking, passengers, itineraries, cancellations, and refunds. • Develop a strong understanding of the technical ecosystem, including front-end experiences, back-end services, core APIs, and integrations with third-party travel systems. • Serve as a subject matter expert for assigned products and domains.

Role Description As Senior Product Manager, Onboarding, you will help shape how thousands of restaurants successfully go live with Toast every year. Sitting at the intersection of product, operational processes, and the customer experience, you will: - Identify the biggest friction points in onboarding. - Build intelligent, scalable solutions that help restaurants get live faster. - Reduce support burden and ensure every customer starts their journey with confidence. - Lead the development of intelligent onboarding capabilities that guide customers through setup. - Automate configuration where possible and help teams proactively identify and resolve issues. - Scale onboarding to every customer while maintaining a high-quality experience across segments, verticals, and geographies. - Make it effortless for restaurants to get started with Toast — accelerating time-to-value, improving first-30-day satisfaction, and enabling Toast to scale as we grow. This is a highly cross-functional role with impact across Toast’s products, internal teams, and customer journey. Qualifications - 5+ years of product management experience, including ownership of complex customer-facing products or platforms. - Experience building products that improve customer onboarding, activation, or time-to-value. - Strong ability to identify friction across complex systems that span product experiences, operational processes, and customer journeys. - Proven ability to bridge product strategy with operational realities, turning manual processes or internal pain points into scalable product solutions. - Technical fluency and ability to collaborate effectively with engineering teams on systems that integrate across multiple products and services. - Experience using data and experimentation to drive measurable improvements in customer outcomes. - Demonstrated success leading cross-functional initiatives across product, engineering, design, and operational teams. - Strong systems thinking and ability to balance near-term impact with long-term scalable solutions. - Passion for improving customer experiences and delivering measurable business impact. - Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences. Requirements - Define the long-term vision and roadmap for Toast’s onboarding and activation platform. - Develop scalable onboarding capabilities across web and mobile. - Establish standards, frameworks, and product patterns for onboarding. - Define and monitor key onboarding metrics and operational dashboards. - Work closely with customers and internal operational teams to improve onboarding quality. - Partner with Engineering, AI/ML, Design, and domain product teams to evolve onboarding capabilities. Benefits - Competitive compensation and benefits programs. - Flexibility to meet Toasters’ changing needs. - Cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible). Company Description At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support. - Diversity, Equity, and Inclusion is embedded into our culture. - We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. - Toast is committed to creating an accessible and inclusive hiring process.

Role Description Step into a high-impact role shaping the future of advanced surgical visualization. My client is seeking a strategic Clinical Product Manager to drive innovation, adoption, and growth across a cutting-edge endoscopy portfolio that directly enhances how surgeons treat patients. Why You Should Apply - Own a high-visibility global product line at the forefront of surgical imaging innovation - Partner directly with surgeons and key opinion leaders across multiple specialties - Remote flexibility with national exposure and influence - Comprehensive benefits including bonus, 401(k) match, and wellness programs What You’ll Be Doing - Lead strategy and execution for advanced visualization and fluorescence solutions - Train and support sales teams on clinical, technical, and commercial success - Manage clinical studies, research insights, and product feedback loops - Build relationships with surgeons, bioscience partners, and key stakeholders - Drive pipeline performance, RFPs, and deal closure strategies About You - Be able to do the job as described. - Experience with fluorescence imaging and advanced visualization technologies - Strong exposure to endoscopy, insufflation, or laparoscopic environments - Ability to influence C-suite stakeholders and clinical leaders - Skilled in bridging clinical, commercial, and product teams

• Identify and understand user needs by conducting research. • Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics. • Synthesize findings and clearly communicate to team. • Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments. • Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing. • Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address. • Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions. • Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio. • Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value. • Ensure your epics contain a viable plan to track progress towards outcomes. • Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible • Collaborate with multiple functions to ensure breakdown can be efficiently implemented • Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies • Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria • Lead refinement and answer questions as needed • Track sprint progress and notify stakeholders of delays • Work with peers and cross functional teams to unblock dependencies or escalate • Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics • Prepare release notes, update living documents, and answer questions during rollout as needed