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biBerk Business Insurance logo
biBerk Business Insurance

Smart about small.

Underwriting Support Manager

UnderwriterUnderwriterOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

71 days ago

Salary

$95K - $130K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Underwriting Support Manager

biBerk Business Insurance

• Lead, coach, mentor, and develop a team of Underwriting Analysts and Underwriting Specialists who execute post-bind procedural tasks; including post-bind reviews, documentation follow-up, policy changes, and various other tasks. • Manage team queues and workloads to achieve adequate performance against SLAs - high focus on efficient workflow management in a high-volume, time-sensitive environment. • Perform regular quality checks on work processed by direct reports. • Provide feedback/input to improve automation, drive workflow efficiency, and increase work capacity absent of significant headcount increases. • Work closely with the Underwriting and Sales leadership teams to ensure end-to-end processes achieve THREE’s goals while delivering a world class customer experience. • Handle out of authority tasks from direct reports.

Job Requirements

  • At least 5 years of experience in commercial P&C insurance, preferably in underwriting or operational roles.
  • Management experience preferred.
  • Ability to teach and lead entry level associates, often with limited insurance experience.
  • Experience designing or leading training programs in similar roles preferred.
  • Experience in high volume, fast-paced environments where meeting SLAs is critical.
  • Solid process improvement skills, including having previously contributed to building workflow efficiencies and/or automation.
  • Great analytical skills is a plus.

Benefits

  • Medical (PPO/HDHP), vision, disability, and life insurance.
  • Enhanced dental plan with orthodontia coverage in addition to a standard plan.
  • Generous PTO plan for all benefit-time eligible employees.
  • Paid company holidays and 4 floating holidays.
  • Paid parental leave.
  • Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
  • Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
  • Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
  • Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
  • Voluntary benefits that include accident, critical illness, and hospital indemnity.
  • Employee discount and rewards program on travel, tickets, electronics, home, and more.

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Flagstar Bank N.A. was acquired by New York Community Bancorp, Inc., the holding company for Flagstar Bank N.A.

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Customer Focused. Technology Driven. Relentless Execution.

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