• Investigating losses and identifying coverage issues • Obtaining and reviewing estimates, evidence, reports, and medical records • Handling First Party Damages • Handling Third Party Damages • Handling Total Loss, Fire, Theft and Glass Claims • Evaluating injury demands • Handing non repped and repped claims • Establishing damages and reserves • Processing payments • Taking recorded statements from insureds, claimants, and witnesses • Maintain claim file per best claim practice guidelines • Obtain and maintain all required state licenses

• The Auto Claims Casualty Adjuster is responsible for directing commercial automobile claim loss investigations and adjusting from a remote office setting. • Investigating losses (BI/UM/UIM primarily) from office, utilizing Independent Adjusters and other internal/external resources identifying coverage issues and completing coverage analysis. • Evaluation and valuation of injuries/damages. • Experience handling moderate to severe injury claims involving allegations of soft-tissue injuries, bone/cartilage fractures, disc herniations, joint dislocation, short-term hospitalizations and out-patient surgeries. • Handing attorney represented claimants (litigation claim-handling experience a plus). • Experience analyzing and responding to Time Limited Policy Demands. • Experience working with experts in multiple disciplines, including: physicians/therapists, attorneys, accountants, medical billing audit firms, accident reconstructionists, biomechanical engineers, forensic accountants. • Maintain claim files per established best claim practice guidelines. • Obtain and maintain all required state licenses.

• Directly handles business owner liability claims. • Analyze coverage issues under various standard industry forms. • Draft coverage letters and frequent communication with various parties including attorneys. • Manage an active desk of property damage and bodily injury liability claims under business owner policies. • Adjust total auto losses as part of adjusting liability claims. • Collaborate on setting reserves at appropriate level for claims. • Document claim files in accordance with established guidelines. • Obtain and maintain adjuster licenses as required.

• Manage an active desk of litigated and non-litigated claims of varying complexity under miscellaneous professional liability coverages • Recognize exposures and ensure reserves are adequate and timely • Evaluate coverage issues and identify risk transfer opportunities • Manage litigation by proper expert selection, planning, budgeting and partnership with defense counsel • Strong negotiation skills • Proactively manage claim resolution, including formation and implementation of resolution strategy, settlement valuation and obtaining settlement authority • Actively participate in mediations as needed, within limit of settlement authority • Manage allocated loss adjustment expense through strategic handling and bill review/payment processing in coordination with the billing unit • Appropriately document claim files in accordance with established guidelines • Maintain adjuster licenses, as required