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Keywords Studios

International technical and creative services provider to the global video games industry and beyond.

Business Development Manager

Business Development RepBusiness Development RepOtherRemoteSeniorTeam 10,001+Since 1998H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

83 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Business Development Manager

Keywords Studios

• Act as a day-to-day contact for assigned clients, ensuring timely support and a positive experience • Coordinate and schedule client meetings, check-ins, and follow-ups • Collect and summarize client performance data, feedback, and usage trends • Track client inquiries and collaborate with internal teams (Implementation, Production, Sales, Marketing, Engineering) to resolve issues efficiently • Help maintain strong client relationships through consistent communication • Monitor key metrics (usage, satisfaction, engagement) to identify risks and opportunities • Support renewal processes with relevant data and documentation • Identify clients suitable for testimonials or case studies in collaboration with marketing • Assist onboarding and implementation teams to ensure smooth client transitions • Support identifying growth opportunities within existing accounts • Gather and share client feedback to improve products and services • Contribute to internal documentation and reporting for continuous improvement

Job Requirements

  • Bachelor’s degree in Game Design, Business, Product Management, or a related field (MBA or equivalent experience is a plus).
  • 3+ years of progressive experience in sales, project management, account management, or business development, preferably in a solutions-oriented environment.
  • Familiarity with CRM software (e.g., Salesforce, HubSpot).
  • Highly organized with strong attention to detail and follow-through.
  • Experience with project management is a plus.
  • Ability to build networks and develop relationships across different markets.
  • Exceptional verbal and written communication and presentation skills.
  • Proactive problem-solver with the ability to navigate ambiguity and manage high-pressure situations.
  • Strong sense of accountability and dependability, with the ability to work both independently and as part of a team.

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