Role Description AO Globe Life is hiring Remote Client Support Specialists to assist families nationwide in accessing essential supplemental benefit programs—all from home. This purpose-driven, remote-first role is designed to provide professional growth, long-term earning potential, and meaningful client impact. Whether you are launching your career or seeking a new direction, this opportunity offers the chance to build income stability and advancement potential while helping families protect what matters most. All client appointments are pre-scheduled. There is no cold calling or outbound prospecting. - Host scheduled virtual consultations to understand each client’s needs - Guide clients through available benefit options and enrollment with clarity and professionalism - Maintain accurate digital records and manage timely follow-up communication - Deliver high-quality service and build lasting client relationships - Participate in ongoing training, mentorship, and team development sessions Qualifications - Strong communicators who prioritize client experience - Organized, adaptable self-starters who work well independently - Professionals comfortable using Zoom and cloud-based digital systems - Individuals with backgrounds in customer service, consulting, hospitality, or advisory roles (preferred but not required) - Growth-minded professionals open to mentorship and continuous development Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or PC with a working webcam Benefits - 100% remote work environment within the United States - Flexible scheduling to support work-life balance - Pre-qualified client appointments only - Commission-based compensation with vested renewals for long-term income growth - Paid training and full licensing support - Clear career advancement pathways into leadership roles - Supportive, collaborative, and people-first team culture Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. Our remote-first culture is built on service, integrity, and long-term professional development—supporting both the families we serve and the team members who represent us. If you are ready to build a career that combines purpose, flexibility, and growth, we encourage you to apply today.

• التنسيق التشغيلي: المتابعة اليومية للطلبات عبر النظام والتواصل المباشر مع شركات الشحن • الضبط المالي: إدارة الخصومات غير المعتمدة، وإرسال روابط الدفع، وتصحيح الفواتير • المبيعات عالية القيمة: إدارة وإغلاق المبيعات للعملاء ذوي الفواتير العالية (تتراوح من 200 ريال إلى 2,000 ريال وأكثر) • الالتزام بالمعايير: تنفيذ المهام بدقة وفقاً " لدليل العمل المعتمد" والنماذج الداخلية.

• Manage email communications, ensuring efficient information flow. • Organize Google Workspace for easy access and retrieval. • Facilitate internal communications between teams. • Provide administrative support including scheduling and documentation.

• Monitor and manage incoming and outgoing emails, prioritizing and responding promptly. • Draft and send professional and clear emails to clients, partners, and internal teams. • Organize and maintain email folders and labels within Google Workspace for efficient retrieval. • Implement email filtering and automation rules to streamline workflow. • Maintain and organize files and folders within Google Drive, ensuring easy access for team members. • Manage shared calendars and documents, ensuring accuracy and up-to-date information. • Facilitate communication between in-house teams via email and other online communication tools. • Ensure clear and consistent communication of information and updates. • Relay information from external emails to the necessary internal teams. • Assist with scheduling appointments and meetings. • Maintain accurate records and documentation. • Support other administrative tasks as needed.