Vasion is seeking a Director, Customer Marketing Expansion & Advocacy who embodies our core values and is eager to join our dynamic team. We are dedicated to enabling digital transformation for everyone by providing an affordable, integrated SaaS solution that simplifies business operations. Vasion offers a flexible working environment for our 400+ employees around the globe, including at our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah. Vasion serves more than 13,000 customers globally, including approximately 4,000 direct enterprise clients. The opportunity is clear: deepen engagement, drive adoption, and unlock expansion across this customer base. We are seeking a Director, Customer Marketing Expansion & Advocacy to design and lead Vasion's company-wide strategy for customer engagement, retention, and growth. This is a senior marketing leadership role responsible for building the programs, infrastructure, and experiences that turn customers into a scalable engine for expansion, advocacy, and long-term value. Reporting to the CMO, this leader will define the vision for customer lifecycle marketing and community engagement at Vasion, spanning digital and in-person programs, advocacy initiatives, lifecycle campaigns, and signature customer experiences. The role carries an expansion and upsell quota, significant autonomy across strategy and execution, and clear accountability for measurable business outcomes. This is a fast-moving role for a fast-moving company. Vasion is growing rapidly, and this leader will need to build with pace and purpose which entails making smart decisions quickly, operating with confidence in ambiguity, and rallying teams around a shared customer vision. What You'll Lead - A company-wide customer lifecycle strategy; from onboarding and adoption through expansion, cross-sell, and win-back - Community programming across digital forums, user groups, cohorts, and customer advisory boards - Omnichannel engagement across email, events, social, and direct channels, with a disciplined test-and-learn approach - Customer advocacy and proof point development resulting in case studies, video, analyst engagement, and co-branded partner initiatives - Vasion's signature customer events, including an annual Customer Summit - NPS and customer insight programs that inform strategy across the business - A team and budget, with the autonomy to build something that lasts

Vasion is seeking a Marketing Director, Customer Expansion & Advocacy who embodies our core values and is eager to join our dynamic team. We are dedicated to enabling digital transformation for everyone by providing an affordable, integrated SaaS solution that simplifies business operations. Vasion offers a flexible working environment for our 400+ employees around the globe, including at our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah. Vasion serves more than 13,000 customers globally, including approximately 4,000 direct enterprise clients. The opportunity is clear: deepen engagement, drive adoption, and unlock expansion across this customer base. We are seeking a Marketing Director of Customer Expansion & Advocacy to design and lead Vasion's company-wide strategy for customer engagement, retention, and growth. This is a senior marketing leadership role responsible for building the programs, infrastructure, and experiences that turn customers into a scalable engine for expansion, advocacy, and long-term value. Reporting to the CMO, this leader will define the vision for customer lifecycle marketing and community engagement at Vasion, spanning digital and in-person programs, advocacy initiatives, lifecycle campaigns, and signature customer experiences. The role carries an expansion and upsell quota, significant autonomy across strategy and execution, and clear accountability for measurable business outcomes. This is a fast-moving role for a fast-moving company. Vasion is growing rapidly, and this leader will need to build with pace and purpose which entails making smart decisions quickly, operating with confidence in ambiguity, and rallying teams around a shared customer vision. What You'll Lead - A company-wide customer lifecycle strategy; from onboarding and adoption through expansion, cross-sell, and win-back - Community programming across digital forums, user groups, cohorts, and customer advisory boards - Omnichannel engagement across email, events, social, and direct channels, with a disciplined test-and-learn approach - Customer advocacy and proof point development resulting in case studies, video, analyst engagement, and co-branded partner initiatives - Vasion's signature customer events, including an annual Customer Summit - NPS and customer insight programs that inform strategy across the business - A team and budget, with the autonomy to build something that lasts

Vasion is seeking a Director, Customer Expansion & Advocacy who embodies our core values and is eager to join our dynamic team. We are dedicated to enabling digital transformation for everyone by providing an affordable, integrated SaaS solution that simplifies business operations. Vasion offers a flexible working environment for our 400+ employees around the globe, including at our headquarters in St. George, Utah, and offices in the UK, Germany, and Lehi, Utah. Vasion serves more than 13,000 customers globally, including approximately 4,000 direct enterprise clients. The opportunity is clear: deepen engagement, drive adoption, and unlock expansion across this customer base. We are seeking a Director of Customer Expansion & Advocacy to design and lead Vasion's company-wide strategy for customer engagement, retention, and growth. This is a senior marketing leadership role responsible for building the programs, infrastructure, and experiences that turn customers into a scalable engine for expansion, advocacy, and long-term value. Reporting to the CMO, this leader will define the vision for customer lifecycle marketing and community engagement at Vasion, spanning digital and in-person programs, advocacy initiatives, lifecycle campaigns, and signature customer experiences. The role carries an expansion and upsell quota, significant autonomy across strategy and execution, and clear accountability for measurable business outcomes. This is a fast-moving role for a fast-moving company. Vasion is growing rapidly, and this leader will need to build with pace and purpose which entails making smart decisions quickly, operating with confidence in ambiguity, and rallying teams around a shared customer vision. What You'll Lead - A company-wide customer lifecycle strategy; from onboarding and adoption through expansion, cross-sell, and win-back - Community programming across digital forums, user groups, cohorts, and customer advisory boards - Omnichannel engagement across email, events, social, and direct channels, with a disciplined test-and-learn approach - Customer advocacy and proof point development resulting in case studies, video, analyst engagement, and co-branded partner initiatives - Vasion's signature customer events, including an annual Customer Summit - NPS and customer insight programs that inform strategy across the business - A team and budget, with the autonomy to build something that lasts

Role Description This is a remote opportunity with occasional travel, estimated at less than 35%. The Director, Platform & MCM Marketing is responsible for defining and leading the marketing strategy for Kaléo’s Aerio™ auto‑injector platform and Medical Countermeasures (MCM) portfolio, including currently marketed and products in development. This role serves as the strategic marketing lead for platform‑ and partnership‑driven growth, supporting government, defense, public health, and external development partners. As a senior member of the marketing and corporate communications leadership team, this role collaborates cross‑functionally to ensure Aerio and MCM capabilities are clearly, credibly, and consistently communicated to key stakeholders. Success in this role requires strong strategic thinking, executive‑level communication skills, and the ability to translate complex technical capabilities into compelling narratives that reinforce trust and reliability in high‑stakes environments. This position offers a unique opportunity to shape platform and partnership marketing strategy, lead high‑impact initiatives, and strengthen Kaléo’s leadership position in drug‑device combinations and auto‑injector innovation. The ideal candidate thrives in a fast‑paced, highly collaborative environment and can balance multiple strategic workstreams while maintaining high standards of quality and compliance. As Director, Aerio Platform & MCM Marketing, you will: - Define and lead the global marketing strategy for the Aerio platform and Medical Countermeasures portfolio, aligned with corporate objectives and partnership priorities. - Develop platform‑level positioning and messaging that clearly articulates Aerio’s differentiated capabilities, performance, and human‑factors leadership. - Lead the development of partnership‑ready marketing materials that support business development, government engagement, and external collaboration discussions. - Provide strategic direction and oversight for MCM marketing initiatives supporting government, military, and public health stakeholders. - Partner closely with Business Development, Medical, Engineering, Quality, Regulatory, and Manufacturing teams to ensure accuracy, compliance, and alignment across all external materials. - Oversee agency and vendor relationships, including creative, PR, and media partners, with accountability to budgets, timelines, and performance metrics. - Guide measurement and optimization of marketing effectiveness across key stakeholder audiences, using data and insights to inform strategy. - Represent Aerio and MCM marketing in regulatory, medical, and legal review processes, ensuring materials meet internal and external standards. - Contribute to corporate storytelling and thought leadership initiatives that reinforce Kaléo’s credibility, preparedness, and leadership in drug‑delivery technology. - Develop and mentor team members, fostering a culture of ownership, collaboration, and continuous improvement. Qualifications - Strategic Leadership: Ability to set direction, prioritize initiatives, and align platform and portfolio marketing with long‑term business goals. - Executive Communication: Exceptional verbal and written communication skills, with the ability to present complex concepts clearly to senior leaders, partners, and external stakeholders. - Analytical & Financial Acumen: Strong ability to interpret data, assess performance, and manage budgets to drive measurable impact. - Cross‑Functional Collaboration: Proven success working across technical, medical, regulatory, and commercial teams in highly regulated environments. - Problem‑Solving & Adaptability: Creative, resourceful, and comfortable navigating ambiguity in dynamic, evolving situations. - People Leadership: Experience developing talent, leading teams, and holding partners accountable to outcomes. - Commitment to Inclusivity: Active participation in and support of an inclusive workplace culture. Requirements - Bachelor’s degree or equivalent experience (advanced degree preferred). - 10+ years of marketing experience, including leadership roles in regulated industries such as pharma, biotech, medtech, defense, or government‑adjacent sectors. - Demonstrated experience with platform, partnership, or B2B marketing, including PR, thought leadership, and stakeholder engagement. - Preferred experience supporting the marketing or commercialization of products related to naloxone or other opioid overdose reversal therapies. - Vendor and agency management experience with accountability to KPIs and budgets. - Strong knowledge of the medical, legal, and regulatory landscape related to pharmaceutical or medical device marketing. - Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).