• Research and identify potential clients according to the predefined customer profile; • Conduct active prospecting with Big Hub's potential clients, making the initial contact, identifying the company's needs, and scheduling meetings for the salesperson; • Maintain contact to qualify leads via phone, email, WhatsApp, chat, etc.; • Follow the contact cadence process for leads and record all activities in the CRM for tracking.

• Drive business growth by identifying and qualifying potential sales opportunities • Find and ensure lead targets are achieved • Enable the portability of education institution prospects to sales team • Deliver positive district manager value • Develop relationships with stakeholders and prospects • Identify and research potential customers through various methods • Develop and maintain a pipeline of qualified leads for education institution sales teams • Respond to inbound inquiries, qualifying leads, and determining customer needs • Document and schedule lead activity in CRM system • Report and communicate lead activity to stakeholders • Function as a sales contact for prospective customers and sales team

• Conduct sales meetings: perform product demonstrations, present customized proposals, and lead negotiations. • Understand customer needs: deepen understanding of the potential customer's challenges and objectives to present the ideal solution. • Close sales: negotiate contract terms, overcome objections, and close the deal. • Sales funnel management: monitor active opportunities to ensure the sales process flows efficiently. • Customer relationship management: ensure satisfaction and identify opportunities for repeat business.

Role Description We are seeking a highly motivated and results-driven Sales Development Representative (SDR) to join our team as a rock star Virtual Assistant. This role focuses on outbound prospecting, cold calling, lead follow-ups, and appointment setting. The ideal candidate has excellent English communication skills, proven experience in cold calling, and the confidence to engage prospects, overcome objections, and book qualified appointments consistently. This position plays a key role in driving pipeline growth and supporting the sales team. - Conduct high-volume outbound cold calls to prospects from provided lead lists - Send follow-up messages via email, SMS, and social media platforms to nurture leads - Qualify prospects based on established criteria and identify decision-makers - Set and confirm appointments for the sales team - Follow structured call scripts while adapting naturally to conversations - Overcome objections professionally and confidently - Maintain detailed and accurate records of all calls, messages, and interactions in the CRM - Execute consistent follow-up sequences to increase response and booking rates - Track daily, weekly, and monthly KPIs (calls made, conversations, appointments set, show rates) - Coordinate with the sales team to ensure smooth appointment handoffs - Conduct lead research to personalize outreach and improve engagement - Re-engage cold or inactive leads to revive opportunities - Maintain high energy and professionalism during all client interactions - Meet or exceed weekly and monthly appointment-setting targets - Provide feedback on lead quality and script effectiveness to improve campaign results Qualifications - At least 2 years of experience in cold calling, sales development, or appointment setting - Strong verbal and written communication skills in English (neutral accent preferred) - Proven track record of booking appointments through outbound outreach - Experience using CRM systems (e.g., HubSpot, Salesforce, GoHighLevel, etc.) - Comfortable making 100+ outbound calls per day - Strong objection-handling and persuasion skills - Self-motivated, goal-oriented, and performance-driven - Ability to work independently in a remote environment - Strong organizational and time-management skills Benefits - Work-from-home opportunity - Opportunity to contribute to a growing business by enhancing efficiency and client experience - Supportive and collaborative work environment