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Zero100 logo
Zero100

Inventing Zero Percent Carbon, 100% Digital Supply Chains

Account Director

Account ExecutiveSalesOtherRemoteLeadTeam 51-200Since 2021H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

78 days ago

Salary

0

Seniority

Lead

5 yrs expEnglish

Job Description

Account Director

Zero100

• Own the commercial plan for a defined book of business, including renewal strategy, pricing/packaging conversations, forecasting, and contract execution. • Drive retention and expansion by mapping stakeholder needs, building annual engagement plans, and identifying/closing upsell opportunities. • Build and maintain trusted, executive-level relationships, acting as a thought partner to help leaders apply Zero100 insights to their biggest operational and supply chain priorities. • Lead value delivery and engagement: ensure members are actively using Zero100 research, participating in peer forums, attending events/briefings, and connecting with relevant experts and peers. • Multi-thread accounts across senior sponsors, day-to-day champions, and procurement/finance to reduce churn risk and support expansion. • Partner closely with Research, Product and Delivery teams to match the right content, programming and advisory to each account and to surface opportunities for improvement. • Monitor account health using engagement data, renewal signals and member feedback; proactively mitigate risk and create clear action plans. • Act as the voice of the customer: share trends, competitive intel, and product/content feedback to improve the member experience.

Job Requirements

  • Proven experience in Enterprise subscription, research, or SaaS sales/Account Management, with at least 5-10+ years in a similar role.
  • Track record of meeting and exceeding sales goals, including selling six-figure deals to large enterprises at the C-level.
  • Experience negotiating contracts with sophisticated procurement teams.
  • Ability to develop warm client relationships, challenge client thinking, and create emotional connections during the sales process.
  • Resourcefulness, resilience, and strong oral and written communication skills.
  • Entrepreneurial spirit with a solutions mindset, willing to contribute to building a business.
  • Ability to thrive in an ambiguous environment and persevere through challenges.
  • Willingness to adapt and flex as the business evolves.
  • Travel approximately 30% of the time to attend Zero100 events and meet members in-person to deepen relationships and drive renewals/expansion.

Benefits

  • Competitive salary
  • Private healthcare
  • Enhanced pension/401k
  • Life insurance
  • Enhanced parental leave policies
  • Custom-designed offices in central London with free breakfasts & snacks when visiting

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