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Powering superior telehealth from end-to-end. #HealingAnywhere
Technical Lead – Product Engineering
Location
United States
Posted
135 days ago
Salary
0
Seniority
Senior
Job Description
Technical Lead – Product Engineering
OpenLoop
• Own Operational Systems Architecture: Design and evolve distributed systems on GCP that support scheduling, task assignment, and operational workflows. • AI-Powered Operations: Lead integration of AI into operational workflows using open-source LLMs, embeddings, and speech models. • Human-in-the-Loop Workflows: Build and improve systems that coordinate AI decisions with human execution. • Operational Excellence: Champion observability, reliability, and data quality. • Player-Coach Execution: Contribute code to critical paths while leading technical initiatives. • Cross-Functional Alignment: Partner deeply with Operations, Product, Design, and Clinical Ops.
Job Requirements
- 8+ years of software engineering experience, with 2+ years leading projects or acting as a Tech Lead.
- Staff-level scope or equivalent technical impact.
- Strong experience building operational products involving scheduling, task assignment, routing, or workforce coordination.
- Hands-on experience working with AI systems in production environments.
- Expert-level proficiency in Go, Python, or TypeScript/Node, with the ability to review code across the stack.
- Deep experience with distributed systems, containerized deployments (Docker, Kubernetes, Cloud Run), and event-driven architectures.
Benefits
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
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