Role Overview The Provider Relations Specialist serves as a key liaison between Carisk Partners and the provider community, helping to expand and strengthen our provider network to support injured workers. Carisk Partners operates within the Workers’ Compensation industry and encompasses multiple divisions, including HeadsUp Healthcare and Carisk Outcomes. This role primarily supports the HeadsUp Healthcare division by identifying, sourcing, and contracting with behavioral health providers - both individual clinicians and group practices – to ensure injured workers have timely access to high-quality care. As the main point of contact for providers, the Provider Relations Specialist will foster lasting relationships through clear communication, education, and ongoing support. When needed, the Provider Relations Specialist will also support Carisk Outcomes by coordinating with a broader range of healthcare providers involved in the injured worker’s care, including both physical health and behavioral health providers. This role is key to the day-to-day management and growth of our provider network, with responsibilities spanning recruitment, contracting, retention, education, issue resolution, and the cultivation of strong provider relationships. Role Responsibilities - Manage assigned provider sourcing requests, ensuring providers align with the client expectations, and meet injured worker’s clinical, geographic, and logistical needs. - Conduct thorough research using available tools to identify, evaluate, and engage appropriate behavioral health providers. - Lead contracting and negotiation efforts with providers, including the preparation and execution of agreements and amendments, in alignment with company standards. - Consistently meet or exceed recruitment goals within established timelines to support the timely delivery of care for injured workers. - Provide timely updates to internal stakeholders, including sourcing status reports and escalation of any issues that may delay access to care. - Identify gaps in the provider network based on geography or specialty and proactively recruit new providers to address those needs. - Serve as the primary point of contact for providers, clearly communicating operational procedures, referral processes and expectations, while reinforcing the value of partnering with HeadsUp Healthcare and, when applicable, Carisk Outcomes. - Address provider concerns and complaints by coordinating with internal teams to ensure timely and satisfactory resolution. - Act as a liaison between providers and internal departments, including Billing, Scheduling, Care Management, and Sales/Marketing, to support seamless operations. - Build and maintain strong, collaborative relationships with providers to support engagement, retention, and compliance. - This job description outlines the core responsibilities and expectations for the role, but is not all-inclusive. Duties may evolve based on business needs, and additional responsibilities may be assigned as required. Role Qualifications - Bachelor’s degree in Healthcare, Business or related field (equivalent industry experience may be considered in place of a degree). - Minimum of 2 years of experience in provider recruitment, contracting, and negotiation. - Solid understanding of managed care principles and reimbursement methodologies. - Ability to work independently, manage time effectively, and set clear priorities. - Proven experience building and maintaining strong relationships within the provider community. - Collaborative team player with the ability to thrive in a fast-paced environment and develop positive working relationships across departments. - Highly organized and customer-focused, with excellent interpersonal skills and the ability to effectively engage and influence providers. - Strong written and verbal communication skills; experience delivering formal presentations is a plus. - Proficient in Microsoft Office, especially Excel. - Experience in Workers’ Compensation and/or behavioral health is preferred. - Access to a personal vehicle and a valid driver’s license is preferred. - Willingness to travel within assigned geographic territory, as needed. Culture and Benefits at Carisk: - 10 Paid Company Holidays - Paid Time Off - Competitive Medical, Dental, and Vision Insurance - Company Sponsored Life Insurance - Supplemental Life Insurance, Short/Long Term Disability, Employee Assistance Program, Flexible Spending Account, and many other Ancillary Benefits - 401(k) Retirement Plan with Company Match - ClassPass Wellness Program - Employee Discount Program - Flexible and Hybrid Schedule Options* - Internal Education Programs and Tuition Reimbursement Options - Internal Advancement Opportunities - Company-Wide Diversity and Holiday Celebrations - Best Places to Work Award Recipient 5 years in a row! *Schedule options and work location vary between departments and management approval Carisk Partners provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Role Description The Client Services Consultant, Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM), provides functional consulting and application support services for clients in implementation, stabilization, and post go-live environments. This role resolves support requests, supports quarterly enhancements and release activities, configures and tests solutions, develops training materials, and guides clients through business process and system questions within assigned scope. The Client Services Consultant delivers responsive, high-quality client service, works closely with project and support team members, and helps ensure clients realize ongoing value from Dynamics 365 F&SCM. Qualifications - Bachelor’s degree in Accounting, Business, Computer Science, or a related field, or equivalent experience. - Minimum of 3 years of experience with Microsoft Dynamics 365 Finance and Operations, or equivalent combined education and experience. - Minimum of 3 years of industry, technical, or application consulting experience. - Demonstrated understanding of business processes, with strong knowledge of finance and accounting workflows preferred. - Experience supporting clients in implementation and post go-live environments. - Microsoft Office 365 experience. - Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process. - Pass background checks as needed. Requirements - Resolve Dynamics 365 F&SCM support requests with strong quality, timely follow through, and a high level of client satisfaction. - Manage assigned support tickets by documenting notes, activities, communications, and resolution details in the internal ticketing system. - Monitor support queues and move issues through the support process efficiently, escalating when appropriate to support faster resolution. - Support functional setup and troubleshooting across configurations, data, business processes, and general how-to questions within assigned modules. - Deliver support services included in lifecycle services contracts, including help desk support, issue analysis, status reporting, and recurring advisory support. - Meet applicable service level expectations and communicate proactively with clients on progress, blockers, and next steps. - Participate as a project team member during new Dynamics 365 F&SCM implementations, providing configuration, testing, and training support and other client-facing delivery activities. - Assist with onboarding activities that create a smooth transition from implementation to support. - Deliver scoped enhancement work for existing clients, including requirements gathering, configuration, testing, training, and validation of changes within assigned modules. - Contribute to release management and regression testing to maintain solution quality and continuity for clients. - Develop end user training materials and deliver training to clients based on need and contractual requirements. - Help clients understand system capabilities, process impacts, and recommended approaches for day-to-day use of Dynamics 365 F&SCM. - Partner with internal team members and clients to validate resolutions, confirm expected outcomes, and support adoption. - Deliver exceptional client service and build strong working relationships through responsiveness, professionalism, and clear communication. - Use internal knowledge, team collaboration, community resources, and external forums to support issue resolution and continuous learning. - Proactively identify opportunities to improve support procedures, tools, and repeatable service delivery practices. - Support Senior Client Services Consultants and other delivery leaders with various duties. - Maintain high utilization and contribute to strong client satisfaction outcomes. - Obtain and maintain relevant Microsoft Dynamics 365 certifications, as applicable. - Perform other duties as assigned. Benefits - The majority of work for this role is performed in a home office and interacts with a wide variety of people with differing functions, personalities, and abilities. - Telecommuters are expected to have sufficient home office space that appears neat, organized, and professional when on video meetings. - Travel is required and varies around 25%.

Reservations Support Specialist – Remote Location: Remote (United States) About Us: As a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions. Position Overview: The Reservations Support Specialist provides administrative and client-facing support related to scheduling and reservation coordination. This role is responsible for assisting with booking requests, maintaining accurate records, and ensuring timely communication with clients throughout the coordination process. This position is well-suited for individuals who are organized, detail-oriented, and comfortable supporting clients in a remote work environment. Key Responsibilities: Assist with reservation and scheduling requests in accordance with established procedures Communicate with clients to confirm details, provide updates, and answer general inquiries Maintain accurate client records, booking information, and documentation Monitor timelines and ensure confirmations and changes are processed correctly Provide general support to ensure a smooth and positive client experience Follow internal workflows and quality standards to ensure consistency and accuracy Collaborate with internal team members as needed to support daily operations Qualifications & Skills: Strong customer service and communication skills High level of organization and attention to detail Ability to manage multiple tasks in a structured, remote environment Basic computer skills and comfort learning new systems Reliable, professional, and self-motivated Prior experience in reservations, scheduling, customer support, hospitality, or administrative roles is beneficial but not required. Work Environment & Schedule: Fully remote position Flexible scheduling may be available Training and ongoing guidance provided Why Work With Us: Remote work flexibility Supportive and process-driven environment Clear expectations and structured workflows Opportunity to develop coordination and client support skills How to Apply: Interested candidates are encouraged to apply for consideration. Qualified applicants will be contacted regarding next steps. $45,000 - $65,000 a year

As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms., Assist with travel bookings, changes, cancellations, and special requests., Provide accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction., Handle concerns or complaints with empathy and problem-solving skills., Ideal Candidate -Excellent verbal and written communication skills. -Strong customer service experience (preferably in travel or hospitality). -Organized, dependable, and proactive with a high attention to detail. -Comfortable with technology and quick to learn booking platforms and systems. -Passion for travel and helping others plan unforgettable experiences. Perks -100% remote work with flexible scheduling. -Opportunities to growth within the agency. -Travel perks and exclusive industry discounts. -Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Effortless Travel Solutions!