Job Closed
This listing is no longer active.
When underwriters have real-time risk selection and portfolio insights at their fingertips, profitable growth follows!
Forward Deployed Engineer II
Location
North America
Posted
96 days ago
Salary
$130K - $160K / year
Seniority
Senior
Job Description
Forward Deployed Engineer II
Federato
• This role will be heavily hands-on with coding, including writing and debugging production and integration code in languages such as Python, JavaScript, and SQL as part of customer implementations and internal tooling. • Lead execution and delivery of complex customer implementations. • Estimate timelines, identify implementation risks, and adjust plans as needed. • Implement real-world scenarios — including custom configurations and integrations — adapting the product to fit client systems and workflows. • Own regular segments of customer-facing calls, UAT (user acceptance testing) feedback, and guiding customers through issue resolution or configuration adjustments. • Collaborate across functions (Product, Engineering, Customer Success) to coordinate dependencies and communicate impacts of potential changes or customizations. • Drive internal process improvements and automation to reduce manual efforts and improve delivery efficiency. • Create and maintain robust documentation (runbooks, best practices, delivery playbooks) and share learnings with junior FDEs.
Job Requirements
- B.S. in Computer Science or a related technical discipline, or equivalent experience
- 3-5+ years of software engineering, systems engineering, or technical product/program management experience
- Strong programming or configuration skills (e.g., JavaScript, SQL) and demonstrated ability to navigate multiple product domains.
- Comfortable interacting with customers, handling technical discovery, and translating business needs into scoped deliverables.
- Proven ability to coordinate across teams, anticipate dependencies or blockers, and escalate risks appropriately.
- Mentor or coach more junior team members; contribute to process improvements and internal knowledge sharing.
Benefits
- Total compensation package includes stock options
- Additional perks included
Related Guides
Related Categories
Related Job Pages
More Engineer Jobs
Documentation Engineer – Builder Experiences
Parity Healthcare AnalyticsCreating innovative healthcare solutions from the frontlines for the frontlines
• Documentation Ownership: Own the full developer documentation portfolio • Automation & Testing: Build and maintain automated pipelines • User Journey Design: Map and curate developer user journeys • Cross-Team Collaboration: Work directly with protocol engineers • AI-Enhanced Workflows: Leverage AI to scale documentation quality
Forward Deployed Engineer – Strategist
ElevenLabsOur mission is to make content universally accessible in any language & voice.
• Meet with strategic customers to understand their critical audio and voice AI needs and locate their biggest pain points. • Identify relevant use cases through deep engagement with customer problems and workflows, and work with Engineers to implement our voice and audio AI technology into innovative solutions. • Design and architect bespoke integrations for customers, ensuring our technology fits seamlessly into their products and operations. • Guide customers on best practices for implementing our voice and audio AI models to maximize their effectiveness. • Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives. • Collaborate with our Research and Product teams to incorporate field insights into ElevenLabs' software products and AI models. • Build and deliver compelling demos of our voice and audio AI technology to new and existing customers. • Scope out potential applications in new industries and expand our AI solutions across different sectors globally. • Take full ownership of end-to-end execution of major projects for our most strategic partners, working hands-on to deliver high-impact solutions. • Collaborate daily with our customers' engineering and executive teams to ensure optimal implementation of ElevenLabs' technologies.
• Execute network refresh tasks (hardware/software upgrades, configuration updates, cutovers) • Perform pre-checks/post-checks, validation testing, and issue remediation • Troubleshoot routing/switching incidents related to refresh activities • Work closely with Leads to execute rollout waves and meet timelines • Maintain clean documentation and implementation records
• Support wireless deployment and operational readiness for branch sites • Troubleshoot wireless connectivity/performance issues and drive resolution • Coordinate with core and lead engineers to ensure end-to-end network stability • Validate wireless configurations and ensure standards are followed • Document wireless configurations, issues, and resolution steps
