• Define and execute a global marketing strategy aligned with company growth objectives and product roadmap • Serve as a senior leader and trusted partner to the CEO, and executive team, contributing market insight and customer perspective • Build, lead, and scale a high-performing marketing organization with clear accountability and measurable impact • Own the company and product value propositions, messaging and brand across all channels • Ensure marketing content and narratives are technically accurate, differentiated, and resonant with AI and HPC buyers • Lead public relations, analyst relations, and industry engagement (including HPC and AI conferences, technical events, and briefings) • Design and scale integrated demand generation programs across digital, content, field, partner, and event marketing • Develop deep understanding of target customers, buyer personas, and decision-making processes in AI and HPC infrastructure markets • Build and scale a high-impact marketing organization with clear accountability

Chief Growth Officer (CGO) Reports to: CEO Department: BD/Sales/Client Partnerships Location: US or London About Us At MedComms Experts and NexGen, who have recently combined forces, we believe our transformational role in communicating scientific progress has the power to shape clinical practice and improve lives. We stand apart through strategic and creative thinking, excellence in execution, and a people-first, collaborative mindset. We partner with clients who share our ambition to challenge convention and co-create innovative solutions that make complex science accessible, engaging, and memorable. By combining scientific depth with human-centered storytelling and digital innovation, we help medical and scientific leaders communicate with clarity, authenticity, and measurable impact. Overview The CGO will serve as a key member of the executive leadership team, responsible for shaping and executing the company’s overall growth strategy. This includes driving new client acquisition and strategic expansion within existing accounts to maximize revenue across all service lines. The CGO will lead the business development, client partnership, and account director teams to deliver ambitious growth targets, ensuring that our business continues to be a trusted, high-performing partner to the pharmaceutical industry. Working in close collaboration with the CEO and other executive leaders, the CGO will help define and execute strategies that deliver sustainable, profitable, and accelerated growth, while maintaining the company’s commitment to client excellence, quality, and innovation. This role is ideally suited for a strategic, consultative, and results-driven sales leader with a deep understanding of medical communications, scientific engagement, and commercialization services within the pharmaceutical and biotech sectors. Key Responsibilities Strategic Leadership & Growth Innovation • Develop and execute a comprehensive growth strategy aligned with corporate objectives and market opportunities in pharma and biotech communications. • Identify new revenue streams, business models, and partnership opportunities. • Champion post-incubation growth of emerging digital products and service lines ensuring smooth transition from incubation to scalable revenue generation • Drive the agency’s go-to-market positioning, ensuring differentiation and competitive advantage. • Collaborate with senior leadership on strategic planning, forecasting, and organizational development. • Define and align the commercial strategy for MCE and NexGen (and any future M&A), determining where synergies, shared services, or differentiated positioning are optimal for market growth. • Lead commercial integration efforts post-merger, aligning client management frameworks, pricing strategies, and performance metrics across MCE and NexGen (and other future M&A). Revenue Growth & Business Development • Lead all revenue-generating functions, including business development, lead generation, and client partnerships for account expansion. • Build and manage a scalable sales pipeline and develop new business in targeted territories aligned to the growth strategy. • Cultivate strategic relationships with key decision-makers in pharmaceutical, biotech, and healthcare organizations. • Oversee pricing strategy, contract negotiation, and commercial terms to ensure profitability and client retention. • Oversee CRM systems and data integrity to ensure accurate sales reporting and forecasting Client & Market Engagement • Champion a client-centric and people first culture across the organization, ensuring the highest levels of satisfaction and partnership. • Stay ahead of industry trends, competitive dynamics, and evolving client needs. • Represent MCE at industry conferences, forums, and key networking events to enhance visibility and thought leadership. Leadership & Team Development • Lead, mentor, and develop a high-performing commercial team, fostering collaboration, accountability, and continuous learning. • Inspire and manage a globally distributed team across the UK, Switzerland, and US, leveraging regional strengths while promoting a unified commercial culture and shared standards of excellence. • Ensure we are optimizing our sales capacity through recommendations of an optimal sales organization model. • Ensure we are hiring and cultivating best in class talent to align with our market reputation and expectations for a culture of excellence. • Align incentives, KPIs, and performance metrics across sales, marketing, and client service functions, including: o Pipeline conversion rate o Average deal size and velocity o Cross-sell / upsell ratio o Marketing ROI o Team enablement metrics o Bonus and incentive structures for the team to drive and align growth • Responsibility for Marketing functions such as Lead Generation to ensure we are successfully growing pipeline generation (direct accountability for brand positioning, marketing strategy, and lead generation) • Partner with delivery teams to ensure seamless handoff and ongoing excellence in project execution (CGO owns the end-to-end client journey: from prospect to renewal; commercial success will be co-managed with delivery leadership) • Monitor industry trends, competitor activities, and market shifts to anticipate client needs and identify white-space opportunities. Commercial Excellence and Market Feedback • Oversee revenue forecasting, pipeline health, and sales cycles across all key accounts. • Collaborate with Finance and Operations to manage profitability, pricing strategies, and resource allocation. • Drive continuous improvement through scalable processes, best practices, and reporting frameworks. • Understand client business challenges, pipelines, and therapeutic focus areas to position our solutions effectively. • Work closely with internal leadership to refine service offerings, ensuring they align with evolving market and client needs. • Partner cross-functionally to operationalize and commercialize newly incubated solutions, driving early adoption and long-term market success. Qualifications Education & Experience • Bachelor’s or Master’s degree in Life Sciences, Business, Marketing, or related field. • 20+ years of sales experience including at least 10+ years of leadership experience in the pharma services industry. • Proven track record of revenue growth, new business acquisition, and client retention in the pharma/biotech space. • Deep understanding of pharma services and selling into pharma — including publications, scientific strategy, medical affairs, commercial, and digital engagement. • Experience managing multimillion-dollar portfolios and leading cross-functional commercial teams. Skills & Attributes • Strategic thinker with strong financial and commercial acumen. • Excellent negotiation, relationship-building, and presentation skills. • Proven ability to collaborate effectively with company founders and executive stakeholders; honoring what’s been built while translating shared vision into executable growth strategies and measurable outcomes. • Deep understanding of pharma commercialization, regulatory environment, and scientific communication dynamics. • Inspirational leadership style, fostering a culture of positive marked by collaboration and a relentless focus on outstanding performance. • Data-driven decision-making approach, with proficiency in CRM tools and analytics. Key Performance Indicators (KPIs) • Annual revenue growth and profitability. • Client retention and satisfaction scores (NPS/CSAT). • New business acquisition and win rate. • Market share in target therapeutic areas. • Employee engagement and team development metrics. Compensation & Benefits • Competitive executive compensation package including base salary, and performance-based bonus. • Comprehensive health, retirement, and wellness benefits. • Opportunities for professional growth, leadership development, and industry recognition. Why Join Us We believe our role in communicating scientific progress has the power to shape clinical practice and improve lives. Our teams combine strategic and creative thinking, scientific depth, and digital innovation to make complex science accessible, engaging, and actionable. You’ll be joining a company built on a strong foundation of excellence and collaboration — one that’s now scaling globally to redefine what partnership, purpose, and performance mean in medical communications. As we enter our next phase of growth, we’re expanding our reach, evolving our offerings, and building on the success of our founders and teams to become the destination agency that everyone wants to work for, work with, and be supported by. Location United States (Remote) Department Executive Employment Type Full-time Minimum Experience Senior Executive

• Work with our Executive, Marketing, Customer, Talent Operations, and other key teams across the company to set and execute the roadmap for Toptal’s short- and long-term marketing plans. • Act as a high-level project manager for all of the marketing-related initiatives that your team is responsible for, ensuring that all initiatives are on time and adequately resourced. The life cycle of your projects, at a high level, will be: Dive into a Marketing initiative with a consultant’s mindset, ask questions to learn everything you can about the subject. Remove constraints and use non-incremental thinking to determine how to frame the initiative such that the related projects and components can deliver an order of magnitude greater impact. Execute on your plans, frequently doing things yourself as an individual contributor, and laying a solid foundation that can be built upon and owned or significantly supported by you upon completion. Ensure that the project can be sustainable within the function or company into the future by implementing processes that allow for its success into the future. • Partner with executives and other senior leaders to achieve successful outcomes through major Marketing initiatives that result in new offerings, enhanced infrastructure, and processes. Your ability to learn the business, partner with executives, develop recommendations, and act swiftly to drive to completion will be key to your success. Upon completion, you will ‘own’ or significantly support the initiative on an ongoing basis and work for continual improvement to support Toptal’s growth strategies. • Build forecasts and projections that relate to the expected ROI on marketing campaigns, traffic, and user acquisition, and other areas of marketing that require robust and rigorous financial analysis. • Help craft and sustain KPIs that each functional area of the Marketing team needs to execute effectively within the context of the larger functional goals. • Work with the Business Analytics and Market Insights teams, extrapolating insights and turning those insights into actionable strategies that other teams can leverage to create marketing initiatives around. • Leverage data-driven decision-making to continuously test, measure, and optimize marketing campaigns, including A/B testing, conversion rate optimization, and ROI analysis, with a focus on creative testing. • Guide the prioritization of key initiatives across Performance Marketing, Content Marketing, Creative, and Growth Product as Toptal scales. • Ensure the team is maximizing the impact of all creative and growth experiments by maintaining organized playbooks, automated systems, and dashboards that track the states and thresholds related to each experiment. • Facilitate effective brainstorming sessions, which contribute to the generation of new ideas that push the boundaries of what’s possible for Performance Marketing and SEM. • Help facilitate effective training on marketing-related topics to ensure all of the relevant stakeholders are properly educated on how to infuse the best marketing tactics into their content, initiatives, and products to maximum impact. • Provide thought leadership, strategic insight, and clear communication (written and verbal) to your team and the organization on the company’s marketing strategy. • Be in constant communication with team members via Slack, Zoom, and other means. • Accomplish work objectives through leading and supervising other Toptal team members within the function or subfunction. • Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work. • Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.

• Develop and execute comprehensive marketing strategies that drive acquisition and retention while aligning with Sage’s business objectives and client-first mindset. • Own long-term marketing planning, including campaign roadmaps, budget allocation, and channel optimization. • Monitor market trends, competitive dynamics, and customer insights to inform strategy and continuously raise the bar. • Lead execution of multi-channel marketing efforts, including digital, email, direct mail, paid media, and emerging channels. • Own email marketing strategy and directly manage the Email Marketing Specialist to drive retention, lifecycle engagement, and lead nurturing. • Guide content strategy across the website, landing pages, and digital assets, ensuring messaging is clear, compliant, consistent, and conversion-focused. • Evaluate and test new channels (e.g., SMS, push notifications), building structured experimentation frameworks to scale what works—fast. • Hire, coach, and develop marketing talent with a focus on accountability, growth, and performance. • Lead and manage agency partners across creative, media, marketing automation, and analytics to ensure high-quality, on-time delivery. • Set clear expectations, KPIs, and success metrics for internal team members and external partners. • Partner closely with product, sales, and operations teams to support product launches, promotions, and testing initiatives. • Work with analytics and reporting teams to define success metrics, dashboards, and insights that enable real-time optimization. • Ensure marketing priorities stay aligned with business goals and product positioning. • Track, analyze, and report performance across all channels, delivering actionable insights to senior leadership. • Establish clear goals, KPIs, and ROI benchmarks; iterate quickly based on performance and learning. • Build scalable frameworks for ongoing testing, personalization, and funnel optimization across the customer journey. • Protect and strengthen the Sage brand through consistent messaging and adherence to regulatory and compliance standards. • Ensure all marketing efforts reflect Sage’s values and resonate with consumers and referral partners, including real estate professionals. • Win the right way—balancing growth, trust, and long-term brand equity.