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Customer Focused. Technology Driven. Relentless Execution.
Underwriter CL - II
Location
United States
Posted
97 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Underwriter CL - II
Team Focus Insurance Group
Company Overview FOCUS provides cloud-based, core administration solutions (FOCUS Tech) and services (FOCUS Insurance Services) for P&C insurance companies and MGAs. Using decades of industry experience, FOCUS is taking the risk out of insurtech for small, mid-size, and growth-focused insurance organizations. When you join FOCUS, you immediately become one of our most valued components – and we’re committed to investing in you. That means you can look beyond the paycheck and excellent benefits to an environment that will help you grow and achieve your professional goals through development and advancement opportunities and the support of our outstanding leaders and teammates. Position Summary The Underwriter II – Commercial Lines is responsible for providing high-level service and underwriting support for a portfolio of small to mid-sized commercial accounts, including select high-profile or complex cases. Core responsibilities include processing policy transactions with underwriting authority, managing endorsement requests, handling certificates of insurance, responding to service inquiries, proactively identifying cross-sell opportunities, and serving as a resource to peers. This role emphasizes technical accuracy, strong communication skills, and a proactive, team-focused approach in delivering exceptional client service. Key Responsibilities: - Underwrite and process commercial lines endorsements within assigned authority levels, ensuring compliance with underwriting guidelines. - Review and manage complex and high-profile accounts, demonstrating advanced knowledge of commercial coverages and risk evaluation. - Issue accurate and timely certificates of insurance and endorsements in accordance with client-specific and regulatory requirements. - Provide expert-level service by responding to policyholder and agent inquiries via phone and email, with attention to detail and resolution follow-through. - Manage workflow from tasks indexed via email and phone calls, maintaining a timely and organized approach to documentation and follow-up. - Support proactive policy renewals by reviewing account history and identifying opportunities to adjust coverage or add value. - Collaborate with cross-functional teams to identify and act on opportunities for cross-selling additional lines of coverage. - Take a lead role in assisting and mentoring peers, offering training support, process clarification, and sharing of best practices as needed. - Serve as a go-to resource for escalated service issues, demonstrating sound judgment and customer-centric problem-solving. - Support quality control initiatives by identifying process inefficiencies, recommending improvements, and assisting with audits when required. - Actively contribute to maintaining client satisfaction scores and service level agreements (SLAs). Required Skills & Qualifications: - Active Property & Casualty Insurance License required; must be able to obtain licensing in all 50 states. - Comprehensive understanding of commercial lines insurance products and risk assessment. - Proven ability to handle more complex or high-exposure accounts with minimal supervision. - Strong verbal and written communication skills with a customer-first mindset. - High degree of accuracy and attention to detail in processing and documentation. - Proficient in agency management systems (e.g., EZLynx) and CRM platforms. - Able to lead by example and provide informal peer coaching and support. - Education & Experience: - Associate or bachelor’s degree preferred. - 3–5 years of experience in commercial lines underwriting or servicing with increasing responsibility. - Previous experience working on mid-sized to complex commercial accounts highly desirable. - Call center or high-volume service environment experience is a plus. - Work Environment & Physical Requirements: - Remote work schedule, with flexibility to support extended hours up to 8:00 PM ET. - Requires prolonged periods of sitting and use of a computer. - Occasional lifting of up to 10 lbs. - Frequent phone communication with agents and policyholders; ability to manage multiple systems and inquiries simultaneously. - Disclaimer: This job description is not intended to be an exhaustive list of duties or responsibilities. Duties and responsibilities may change with or without notice based on business needs. Why join the FOCUS Team? The FOCUS Difference: - Medical, Dental, Vision, Life, Pet; Flexible Spending Account - Competitive Salaries - 401K Match - Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave - Short and Long-Term Disability - Employee Support Programs, Including Mental Health - Tuition Reimbursement - Matching Charitable Gift Program - Lucrative Referral Program - Commuter Benefits - Flexibility: Remote and Hybrid Opportunities Available This position is not able to be performed in California, Colorado, New York or Washington. EEO Team Focus Insurance Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics. Disability Team Focus Insurance Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process. Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. Please know that our company does not use lie detector tests in our hiring process.
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Forensic Underwriter
National Mortgage Insurance CorporationNational MI is an Equal Employment Opportunity employer and is committed to a diverse workforce. We value and actively seek to recruit, develop, and retain individuals with varied backgrounds and experiences reflecting the full diversity of the communities that we serve. It is the policy of the National MI to comply with all applicable laws concerning the employment of persons with disabilities.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a remote position. The Forensic Underwriter is responsible for performing in-depth forensic underwriting research and investigative analysis of closed mortgage loans to identify fraudulent activity, patterns of elevated risk, significant defects, and/or non-compliance with National MI’s Master Policy requirements. This position conducts detailed forensic reviews through reverifications and investigations to identify potential fraud or misrepresentation by any interested party to the transaction. The Forensic Underwriter is also responsible for analyzing the loan file from loan origination to the complex loan servicing life cycle, and coordinating the tracking and reporting of any deficiencies identified. Job Duties & Responsibilities - Examine and re-underwrite closed mortgage loans to confirm compliance with Fannie Mae, Freddie Mac, non-agency, and National MI’s underwriting and servicing guidelines, and Master Policy. - Perform investigations to identify potential fraud through utilization of re-verification, investigation, and/or fraud detection tools/services provided by various third parties on behalf of National MI. - Prepare formal written summaries identifying findings and propose remediation options to the Senior Director in a manner that limits National MI’s risk exposure. - Prepare systematic reports for the Senior Director that factually support conclusions drawn, and summarize confirmed borrower fraud, interested party fraud, loan deficiencies and/or fraud schemes. - Work closely with Servicing Operations team and the Senior Director to identify and develop enhancements to the forensic review processes and fraud detection tools to improve efficiency and accuracy. - Perform additional duties as assigned. Qualifications - Bachelor’s degree in business, finance, or related field preferred. - Certified Fraud Examiner designation preferred but not required. - Minimum twelve years of direct experience in underwriting, post-closing forensic review, and/or quality control required. - Previous experience in underwriting reinstatements, assumptions, partial releases, and modifications is preferred. - Strong analytical, investigative, and written communication skills with deep mortgage risk and documentation knowledge. - Extensive knowledge and practical application of GSE and mortgage insurance underwriting and servicing guidelines is required. - Ability to interpret and accurately apply National MI’s Master Policy and PMIERs. - High proficiency with MS Office Suite. - Timely completion of work and ability to meet deadlines. - Demonstrated ability to manage multiple competing high-priority tasks simultaneously. - Commitment to building a positive team spirit and treating others with respect. - Ability to work effectively with cross-functional teams in a remote or hybrid environment. - Strict adherence to information confidentiality and appropriate use of sensitive data. - Sound and consistent judgment in decision-making and recommendations. - Ability to accurately analyze and interpret complex information. Requirements - Base Salary: $94,100 - $120,000 - Benefit eligibility includes healthcare, life and disability insurance, 401(k), monthly allowance, 20 days of PTO, 10 paid Holidays, and bonus and equity potential. - Additional benefit offerings may be found at https://www.nationalmi.com/career-benefits/ . Company Description National MI is an Equal Employment Opportunity employer and is committed to a diverse workforce. We value and actively seek to recruit, develop, and retain individuals with varied backgrounds and experiences reflecting the full diversity of the communities that we serve. It is the policy of the National MI to comply with all applicable laws concerning the employment of persons with disabilities.
