Remote Triage Location: Remote Join our mission to help transform healthcare delivery from reactive, episodic care to proactively managed patient care that prevents life-changing problems before they happen for patients with two or more chronic conditions. We believe every patient with chronic disease deserves consistent check-ins, follow-up, and support. The position of the Remote Triage Team Member will be to provide telephonic support to the enrolled care management patients through basic triage and care coordination efforts. Remote Triage Team will also assist with pre-authorizations and insurance verifications. When performing telephone triage, the medical assistant should listen attentively, gather relevant information, assess the situation, provide appropriate advice, and document the call accurately as described here: Listen Carefully and Gather Information: The medical assistant must actively listen to the patient's concerns and questions, asking clarifying questions to fully understand the situation. Assess the Urgency: Determine the severity of the patient's condition and whether it requires immediate medical attention or can be addressed with advice or a scheduled appointment. Provide Appropriate Advice: Offer guidance and instructions based on the assessment, ensuring the patient understands the recommendations and next steps. Document Thoroughly: Record all details of the call, including the patient's symptoms, concerns, advice given, and any follow-up actions in the patient's medical record. Maintain Professional Communication: Use clear and concise language, avoid medical jargon, and be empathetic and patient-centered in your interactions. Follow Established Protocols: Adhere to the practice's policies and procedures for telephone triage to ensure consistent and effective care. Refer to Appropriate Provider When Necessary: If the situation requires specialized care, direct the patient to the appropriate healthcare provider or care manager. Compensation Range - $16-30/hr based on experience – to be determined by mgmt. prior to offer Position is a 1099 Contractor Position – contractor is responsible for their own taxes. What your impact will be: - The role of the Triage Team Member is to abide by the plan of care and orders of the practice. - Ability to provide appropriate care coordination to address the patient needs/concerns. - Develops a positive interaction with patients on behalf of our practices. - Understand health care goals associated with both pain and chronic disease management provided by the practice and who to direct the patient to in order to appropriately address needs/concerns. - Attend regularly scheduled meetings (i.e., Monthly All Hands Meeting, monthly 1:1 with supervisor, etc.). These “mandatory” meetings will be important to define the current scope of work. What we are looking for: - Certified Medical Assistants with a minimum of two (2) years clinical experience - preferably in pain management - Hands-on experience with Electronic Medical Records as well as an understanding of Windows desktop and applications (Microsoft Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to conduct Care Management duties. - Ability to exercise initiative, judgment, organization, time-management, problem-solving, and decision-making skills. - Skilled in using various computer programs and ability to quickly learn new platforms independently with video training. - High Speed Internet (Minimum - Download 18mbsp/Upload 6mbsp) and Desktop or Laptop computer (Has to be operation system of Windows or Mac) NO Chromebooks, iPads or tablets - Excellent verbal, written and listening skills are a must. - MUST be able to complete orientation immediately and be actively working the position within TWO WEEKS of hire date. What will make you stand out: - Quickly recognize condition-related warning signs - Prior Pain Management experience - Prior Telephonic Triage experience - Prior Pre-Authorization and Insurance Verification experience - Organized, thorough documentation skills - Self-directed. Ability to prioritize responsibilities. Demonstrated time management skills - Clear diction. Applies exemplary phone etiquette to every call - Committed to excellence in patient care and customer service - Ability to troubleshoot minor technological issues related to remote working environment What we offer: - 100% remote position with the flexibility of working from anywhere in the US - Streamline designed technology for your Chronic Care operations - Established and secure company since 1976, providing critical software solutions for many verticals in countries ranging from North America, Europe, Asia, and Australia. - Core Values that unite and guide us - Autonomous and Flexible Work Environments - Opportunities to learn and grow - Community Involvement and Social Responsibility About us: Esrun Health, a division of Harris Computer, is on a mission to redefine remote care. Our program offers a customized model of remote care services that blends Chronic Care Management (CCM), Remote Therapeutic Monitoring (RTM), Remote Physiologic Monitoring (RPM), Behavioral Health Integration (BHI), and/or Transitional Care Management (TCM) for each client based on their specific practice needs. As a Harris healthcare business, we are able to maintain a people-focused, small company experience with the financial security of a large organization.

It's a great feeling to work for a company that does so much good for others around the world! Education: Required - Graduate of an accredited Physician Assistant Program and certified by the National Commission on Certification of Physician Assistants (NCCPA) or Nurse Practitioner Program and certified by the American Nurses Credentialing Center or the American Academy of Nurse Practitioners. Employees shall meet the requirements of their Board of Medical Examiners; and be licensed to practice medicine without restrictions within the state or federal installation. Must hold current APP License and be eligible to work Nationwide. Experience: Required - A minimum of three (3) years of Nurse Practitioner experience in a Family Practice setting is required. Experience with pediatric and adult populations to include completing physical assessments are required. Prior RN experience is preferred. Bilingual (Spanish and English) communication skills are required. Supervision Exercised: Provides team leadership to Clinical Staff Required: ICS courses and understand the command structure and chain of command 1. IS-100.c Incident Command System 2. IS-200.b ICS Single Resource 3. IS-700.b National Incident Management System 4. IS-800.c National Response Framework To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990: Essential Functions: 1. Possess a clear understanding of BCFS HHS, and Department of Family and Protective Services (DFPS) protocols for illness, injury, medication administration and emergency situations. 2. Ability to exhibit clear communication skills with clinic staff, command staff and physicians. 3. Establishes health care plans for service population utilizing best practice provider guidelines. 4. Complete accurate documentation in accordance with agency policies and procedures, contract and regulatory requirements and standards and program timeline requirements. 5. Review, write and update medical protocols and procedures in collaboration with Medical Services Division and Residential Services Division Professional Management Team. 6. Meet all pre-determined deadlines required by program and federal partners Measurable Deliverables: 1. Practice of medicine within the scope of license 2. Practice of medicine within the scope of training 3. Practice of medicine within the scope of credentialing 4. Practice of medicine in accordance with the current standards of care 5. Meet and maintain all federal and state regulatory guidelines and standards applicable to this position. 6. See patients in the shelter medical unit (a broad-spectrum office that serves all pediatric and adult ages and conditions) on a permanent basis, which may involve extended, weekend and holiday hours. 7. Provide medical services within the scope of licensing, training, and credentialing. 8. Demonstrate the ability to assess, plan, implement and evaluate individual patient care appropriate to the age of patients served by demonstrative knowledge of the principles of growth and development 9. Conduct medical examinations and immunizations according to contract guidelines. 10. Communicates appropriately with the person served regardless of their age 11. Complete charting and required paperwork in a timely manner and per guidelines. 12. Round on nurse calls to other office locations if needed and as directed. 13. Participation in the development/review of office policies and support of the RN manager in their duties. 14. Provide Emergency Management Division (EMD) support as needed when on call or during office hours. 15. Promote a safety-conscious work place and maintains good housekeeping practices. 16. Abide by all appropriate policies & procedures, with an emphasis on strict adherence to ethical codes 17. Ability to perform in dynamic, fast-paced, stressful environments associated with disaster response situations nationwide. 18. Maintains situational awareness of weather events, disasters or potential disasters in area of operation and around the world. 19. Performs other duties as required or assigned Credentials, Skills and Abilities -Requirements: 1. Proof of valid driver’s license and driving record in good standing with no restrictions. 2. Maintain current licenses and certificates required for the position including, but not limited to: a. Good standing as an Advanced Practice Provider (APP) within the state of practice or at minimum within another state if operations are based on Federal property or part of a disaster response where disaster licensing is permitted. b. Current BLS, ACLS and PALS certifications. c. Current DEA certificate without restriction 3. Pass a pre-employment drug screen and random drug screens throughout employment. 4. Provide proof of work eligibility status upon request. 5. Pass a pre-employment and biennial criminal background checks. 6. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics b. Work collaboratively with other staff members, service providers, professionals and clients c. Communicate effectively in writing and verbally in English d. Work in a fast-paced environment while maintaining control and professional composure at all times and making decisions based on the needs of the program and service population e. Maintain computer literacy required to meet the responsibilities of the position f. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team g. Deployment history with BCFS during medical sheltering for a combined 2 months’ timeframe preferred but not required. h. Must be capable of working extended hours and days without R&R i. Must have a secure family support system during those extended days being deployed j. Able to accept sleeping arrangement when hotel accommodations are not available 7. Must complete and sign Operations Policy and Procedure review and certification 8. Must provide current physical-medical release and provide proof of immunizations, titers or declinations for the following: - a. MMR - b. Varicella - c. HepB - d. HepA - e. Tetanus - f. PPD or Chest X-ray - g. Meningococcal (preferred) - h. Flu Vaccine - i. COVID-19 Vaccine(s) 9. Must be able to perform physical activity such as extensive walking, lifting of patients, stretching and bending 10. Must be able to work in a team environment 11. Must be able to maintain professional people skills, oral, written, listening, and non-verbal communication skills English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

It's a great feeling to work for a company that does so much good for others around the world! Education: Required – Graduate from accredited Licensed Vocational Nursing Program or Licensed Practitioner Nursing Program. Must hold current LVN or LPN license in state of residence. Compact license preferred. Experience: Required – Two (2) years of nursing experience. Both pediatric and adult nursing experience preferred. Required ICS Courses: • ICS 100b – Introduction to Incident Command Systems • ICS 200b – ICS for single resources and Initial Action Incidents • ICS 700a – National Incident Management Systems (NIMS) and Introduction • ICS 800b – National Response Framework, An Introduction • *ICS 300 – Intermediate ICS for Expanding Incidents (must be completed upon hire) • *ICS 400 – Advanced ICS Command and General Staff – Complex Incidents (must be completed upon hire) *May be waived upon hire, however required to be completed within 3 months of hire or will be terminated due to noncompliance. Summary: National EMR consistently seeks talented and hard-working individuals who are eager to assist impacted communities and first responders on an “as needed basis” as reservist employees. Reservists (YOU) are part of an elite, all-hazards response cadre who are available to work intermittently, commit to working when needed, and travel/deploy within 24-48 hours. The cadre plays a key role in keeping National EMR ready to deploy the right people in the right jobs quickly in an emergency management situation. These situations could include hurricane responses, mass shooting(s), wildfire responses, and more. As a company we have responded to every major US incident that has occurred in the last 25 years. We are proud of our record and reputation but recognize we can’t do this without our reservists. Reservists are often retired local, state, or federal civil service employees who consider this line of work as a movement or a calling. Is this your calling? Are you ready to serve? This is NOT a full-time job. Reservists may be deployed to fulfill any role specifically related to the incident, and deployment roles will be based on reservists’ skills, performance, and experience. National EMR does not guarantee length or frequency of deployments; you will be paid for the actual number of hours worked. Pay scales are based on the job classification as determined by National EMR. National EMR was built on the premise of filling gaps and serving those with the greatest needs in a disaster. National EMR has spent most of our time in the emergency support functions (ESF) of mass care, emergency assistance, housing, human services, public health, and medical services as our core mission areas. Reservists are responsible for maintaining personal readiness and your “active/eligible” status. Reservists will be entering into a fast-paced, ever-shifting, high-pressure environment. YOU are expected to perform well, make informed decisions, and be prepared to work nights, weekends, and holidays. To successfully perform the essential functions of a reservist, the employee may be expected to perform the following, with or without reasonable accommodations, in accordance with the Americans with Disabilities Act of 1990. Responsibilities and Duties: 1. Understand and adhere to the National EMR Policies and Procedures Manual, Uniform Handbook, and Operations Manual. 2. Foster a culture that encourages team members to work safely, identify potential hazards, and report safety concerns immediately to their direct chain of command. 3. Maintain active status within the agency’s platforms, including learning management systems to complete training that may be directed toward self-improvement, mission-specifics, or Just-In-Time (JIT) training. 4. Complete all nursing duties and provide all health care services relevant to this position in compliance with all regulatory authorities, and program protocols, procedures and supervisory instructions including, but not limited to, active and ongoing nursing assessments, charting, scheduling of appointments, routine observations, isolation observations, wellness checks, immunizations, all required documentation and reporting. 5. Effectively communicate, consult and interact with the Clinic Group Supervisor or Clinic Manager or Registered Nurse Manager on protocol and procedure issues affecting the quality of health care services on campus and issues of contagious disease control when any client on site is ill with contagious disease and communicate effectively with health care providers regarding care for service population and advocate for the needs of the service population. 6. Maintain all written and electronic medical health care records. 7. Communicate with service population and staff in a manner that prioritizes confidentiality of health care records and information in keeping with HIPAA, Protected Health Information (PHI) requirements and NEMR confidentiality protocol and procedures. 8. Complete accurate documentation of nursing activities performed in accordance with agency policies and procedures and contract and regulatory requirements and standards and program timeline requirements. 9. Collaborate with and apply recommendations of the physician provider, the advanced practice provider (APP) and Registered Nurse Clinic Group Supervisor or Clinic Manager regarding best practices and NEMR Medical protocols and procedures. 10. Other duties as assigned. Requirements: 1. Adhere to acceptable standards of professional integrity and accountability in the workplace, and comply with all federal, state, and local laws, rules, and regulations in all duties. 2. Provide proof of valid driver’s license and driving record in good standing with no restrictions (subject to review annually). 3. Demonstrate the ability to: a. Respond sensitively and competently to the service population’s cultural and socio-economic characteristics. b. Work collaboratively with other staff members, service providers, professionals, and clients. c. Maintain professional people skills and non-verbal communication skills. d. Communicate effectively, verbally and in written form, in English. e. Work in a fast-paced environment while maintaining control and professional composure and making decisions based on the needs of the program and service population. f. Maintain intermediate to advanced computer literacy (specifically Microsoft Suite). g. Be detail oriented and organized. h. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team. i. Utilize a variety of communication systems to provide situational awareness across the response (cellular, two-way radio, satellite, etc.). j. Perform physical activity such as extensive walking, stretching, bending, and occasionally lifting and/or exceeding 50 lbs. k. Work extended hours and/or non-traditional hours (Ex. Weekends, evenings, holidays, in austere conditions). 4. Must provide current physical-medical release and provide proof of immunizations, exemptions, or declinations for the following: a. Influenza b. MMR c. Varicella d. HepB e. HepA f. Tetanus g. PPD, IGRA, or Chest X-ray h. Meningococcal (preferred) 5. Must successfully pass a scheduled or spontaneous drug screening/background check. English (United States)If you like to work with people that believe they can make a difference in the world, this is the company for you! EEO Statement In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Signify Health, part of CVS Health®, is seeking a Per Diem Physician to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. You’ll play a critical role in building trusted relationships to make people healthier, helping bring flexible, comprehensive and personalized health evaluations right to people’s front doors. Job highlights The visit, which lasts about 45 minutes, allows for time to connect one-on-one and answer health questions. It includes a medication and medical history review, a physical evaluation, and, if ordered by the person’s health plan, additional diagnostic tests (i.e., diabetic eye exams, spirometry, etc.). You’ll use an iPad and an intuitive clinical workflow for each evaluation and are not required to prescribe medicine, order lab tests or alter people’s current treatment regimen. In this role, you will: - Bring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes - Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs - Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role - Be flexible to travel locally and within licensed states, as needed - Conduct virtual visits as needed - Provide all Signify Health services as indicated including Diagnostic & Preventive Services products (i.e., spirometry, DEE, bone density screening, etc.) A Note on Our Work Environment: As an in-home clinician, your primary workplace is the private residence of health plan members. We are dedicated to meeting health plan members where they are, wherever they call home. These environments are diverse and may present a variety of conditions. Candidates must be able to comfortably and safely perform their duties in homes that may contain household pets, secondhand smoke and other potential airborne allergens or irritants. Why Clinicians Enjoy Working with Signify Health “Many of the people I see are shocked that a physician is coming to their home to visit with them one-on-one. When you sit down and have an unhurried conversation about their health, they are impressed, happy, and understand that their health plan and care team cares about them.” - M.L., MD “The primary care physician gets a snapshot of a person in an office setting, but with Signify Health, we see things like the number of steps to enter their home, the state of disrepair those steps may be in, and the person’s ability to function comfortably and with ease in their own home. We can make referrals to the individual’s health plan, encourage the participation of their loved ones, and ensure their PCPs are aware of their health and overall quality of life.” - C.H., MD Per diem employees qualify for: - Hourly base rate, plus additional incentive structure (i.e., per visit completed, other incentives may apply) - Malpractice insurance coverage (during Signify Health-related activities) - Supplies and other perks Required & Preferred Qualifications (MDs and DOs) - Active, unrestricted license(s) in coverage area(s) - Multi-state licenses (preferred) Anticipated Weekly Hours 12 Time Type Part time Pay Range The typical pay range for this role is: $125.00 - $125.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 06/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.