• lead and optimize the marketing operations with a strong focus on portfolio and project management • drive efficiency, effectiveness, and scale across marketing processes, technology, and data management • collaborate with cross-functional teams to ensure seamless execution of marketing planning cycles • manage team’s performance using data and metrics

• Assist with the management and completion of process design, work plans, schedules, and project-related tasks within specified timelines in the collecting complex data in varying formats for upload to our Rubris platform • Perform data analysis and reporting as part of the project team • Prioritize tasks across multiple projects daily and provide regular status updates for tasks/projects • Engage and communicate (written and verbal) with clients and team members • Support clients in onboarding and utilizing our Rubris technology platform effectively • Manage large amounts of complex data in varying formats for upload to our platform • Respond to inquiries from clients and other parties involved in settlements and create detailed task lists and action items • Collaborate as part of a team of cross-functional roles with joint ownership of outcomes • Be a curious about how your role contributes to the success of the team and business objectives of Rubris • Engage, collaborate, and drive results in a remote environment

• Lead the Motor Vehicle Accident team and oversee all recovery functions • Manage day-to-day recovery operations and professional development of team members • Develop relationships with client organizations to ensure superior service delivery • Accountable for the management and execution of Recovery Department strategy • Establish operational workflows to impact strategic initiatives between R1 and clients • Collaborate with senior leaders to set a strategic vision and execute an operating model

• Lead Ripple Fiber’s sales operations function for the MDU Bulk Sales organization. • Drive operational excellence by developing and executing strategies that streamline processes, improve data integrity, and enable sales teams to achieve revenue goals. • Act as a key partner to Sales leadership and Account Directors, ensuring alignment across systems, reporting, and post-sales implementation. • Design and implement scalable sales processes for MDU Bulk sales. • Manage CRM platform and ensure adoption across the sales organization. • Support VP of Sales and Account Directors with proposal preparation, pricing models, and presentation development. • Build and support a team that acts as liaison between Sales, Operations, and customer for new bulk customer implementations.