• Maintain and execute the CRM and Sales Data Audit process to set standards. • Perform data enrichment research and maintain appropriate data within the CRM. • Manage report requests to support sales representatives and sales leadership. • Consolidate and analyze sales data to support system integrity, process and performance. • Manage, test and implement CRM updates, changes, and enhancements. • Maintain dashboards, reports and KPI data within the CRM. • Work with sales team to resolve data integrity issues in support of CRM hygiene. • Provide reporting to Sales regarding lost business, new opportunities/pipeline, account onboarding, etc. • Manage sales account assignments and territory coverage model. • Serve as the subject matter expert for the sales organization in relation to systems and processes used within the sales cycle. • Conduct CRM system and process training. • Assist with the development of education and training content to establish core sales fundamentals for new and existing sales team members. • Assist with key projects and initiatives that drive overall sales growth.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Remote Travel Advisor, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Key Responsibilities - Engage with client inquiries across email, phone, and messaging channels with timely, polished communication. - Support travelers with booking updates, modifications, cancellations, and special requests. - Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures. - Follow up to confirm trip details and gather feedback post-travel. - Resolve concerns with empathy, efficiency, and a commitment to client satisfaction. Benefits - Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle. - Exclusive travel perks and access to industry-only discounts. - Professional development through ongoing training, mentorship, and team support. - Community culture where passion for travel, connection, and meaningful memories drives everything we do. Qualifications - Strong written and verbal communication skills. - Experience in customer service—ideally in travel, tourism, or hospitality. - High attention to detail with strong organizational and follow-through habits. - Tech-savvy and quick to adapt to new systems and booking tools. - A genuine love for travel and helping others design unforgettable journeys.

• Conduct outbound sales calls to Dutch-speaking clients, fostering strong relationships and understanding their needs. • Promote and sell our products and services, providing relevant information to aid purchasing decisions. • Manage customer accounts and ensure satisfaction through regular follow-ups. • Maintain accurate records of sales activities and customer interactions in our CRM system. • Collaborate with the sales team to refine strategies and improve overall performance. • Participate in training sessions to enhance your product knowledge and sales techniques.

• Engage with customers to understand their needs. • Provide tailored solutions to help customers achieve their goals. • Establish strong relationships with clients. • Foster trust and drive sales success from home. • Maintain a balance between work and personal life. • Work within a dynamic and supportive environment.