This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Clinical Liaison serves as a regional liaison between our clients (providers, hospital, post acute care partners) and stroke survivors. This role supports commercial team activities by identifying and establishing relationships with referring providers and facilities, conducting IpsiHand product education, and inservice support to healthcare providers, rehabilitation teams, and patients. - Identify and build trusted relationships with providers and client care teams, providing regular feedback on referral processes and results, and understanding the local landscape regarding expansion partner opportunities. - Deliver presentations and conduct inservice to providers and care teams. - Educate and work with providers on IpsiHand prescription process and medical record needs. - Identify and execute on IpsiHand screening day opportunities, including outreach planning, patient engagement, scheduling, completing screenings, and patient follow-up. - Conduct EEG screenings, both in person and virtually, as requested. - Support intake process, educating patients and caregivers on the onboarding process and setting clear expectations for next steps and communication, including obtaining consents, insurance images, scheduling Kandu appointments (if needed), and completing additional requirements. - Provide feedback on non-enrollment trends, improvements to referral and onboarding workflows, and message testing. - Represent Kandu, Inc. at community-based outreach events, and collect and follow up with new leads. - Participate in client status calls and meetings, as assigned. - Travel to potential and partner sites, with up to 40% national travel required. - Utilize Salesforce to document all activity and monitor data and reporting to support providers and facilities assigned. - Hospital credentialing may be required, which may include TB testing, drug testing, proof of COVID vaccination, MMR vaccination, Hepatitis B vaccination, varicella (chicken pox) vaccination, and other testing as required by clients. Qualifications - At least 4-6 years direct customer service and patient experience required. - 2-4 years experience in a healthcare setting required. - 2-4 years medical device, healthcare, or digital health sales experience required. - Communication skills, ability to adapt communication based on audience. - Experience with health plan benefits and eligibility. - Ability to adapt approach and methods to achieve results in dynamic environments. - Strong comfort level with technology. - Must have reliable transportation (personal vehicle). - Committed to product knowledge and willingness to learn. - Ability to present information succinctly and effectively. Preferred Qualifications - Licensed Occupational Therapist (OTR/L), Physical Therapist (PT/DPT) in good standing. - 2-4 years experience serving stroke survivors and families preferred. Work Environment - Open to overnight travel. - Willing to work daytime and evening hours. Benefits - Competitive Compensation ($105,000-$115,000 annually + Stock Options). - Insurance (Medical/Dental/Vision). - 401(k) with company match. - Unlimited PTO & Holidays. - Life Insurance, LTD, and STD.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Lead Pharmacy Technician in the Veterans Integrated Service Network (VISN) Clinical Contact Center serves as part of an interdisciplinary health care team. The incumbent is a nationally certified pharmacy technician who is efficient, motivated, and focused on customer satisfaction. This position is performed above the full performance level and includes a range of higher-level duties. - Works collaboratively with VISN programs, services, and interdisciplinary coordinated care team members to provide access to care and meet the needs of Veterans, their family members and/or legal representatives via various available contact modalities. - Routinely reviews computer medication profiles for therapeutic duplication, prescription non-compliance, and allergies/drug interactions. - Transfers identified patients to a Pharmacist or Supervisor for further evaluation, if needed. - Reviews patient's medical record and medication profiles to identify situations for polypharmacy and/or abnormal lab findings. - Processes and submits patient requests for new prescription orders and renewals (including controlled substances) accurately and in a timely manner. - Consistently documents patient contact and resolution in VISN Clinical Contact Center software and/or the Electronic Health Record (EHR). - Under the supervision of a Pharmacist, provides supplemental information concerning operational issues or the need for therapy compliance. - Assists in the completion of workload for other VISN Clinical Contact Center Pharmacy Services in the event of natural disasters, low staffing, or other contingency needs. - Performs all duties of lower graded technicians, if required. - Resolves simple and informal problems and complaints regarding VISN Clinical Contact Center Pharmacy Services. - Ensures pharmacy resources are in optimal working condition and alerts the appropriate Pharmacy Supervisor of any necessary changes. - Proactively monitors call volume and VISN Clinical Contact Center Pharmacy Technician performance through Automatic Call Distribution (ACD) metrics. - Completes other duties as assigned. Qualifications - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - Certification: Must pass a national certification exam and hold an active national certification through either: - Pharmacy Technician Certification Board (PTCB), Certified Pharmacy Technician (CPhT). - National Healthcareer Association (NHA), Certified Pharmacy Technician (ExCPT). - English Language Proficiency: Must be proficient in spoken and written English. - Experience: One year of experience equivalent to the next lower grade level. - Knowledge, Skills and Abilities (KSAs): - Comprehensive knowledge of concepts, principles, methodology, and policies in a specialized area of pharmacy. - Skill in training and orienting new and existing pharmacy facility employees and students. - Ability to evaluate, analyze, and coordinate workflow and work activities within a specialized area of the pharmacy. - Preferred Experience: 2 years of call center experience and outpatient pharmacy experience preferred. Requirements - Physical aspects associated with work required of this assignment are typical for the occupation. - A pre-placement examination is required for any occupation or assignment that requires the operation of a government-owned or -leased motor vehicle. Benefits - Competitive salary and regular salary increases. - 37-50 days of annual paid time off per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays). - After 12 months of employment, up to 12 weeks of paid parental leave. - After 60 days of employment, full-time employees with a total family income below $144,000 may be eligible for a childcare subsidy. - Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA. - Federal health/vision/dental/term life/long-term care insurance options.

WHO WE ARE NeueHealth is a value-driven healthcare company grounded in the belief that all health consumers are entitled to high-quality, coordinated care. By uniquely aligning the interests of health consumers, providers, and payors, we help to make healthcare accessible and affordable to all populations across the ACA Marketplace, Medicare, and Medicaid. NeueHealth delivers clinical care to health consumers through our owned clinics – Centrum Health and Premier Medical – as well as unique partnerships with affiliated providers across the country. We also enable providers to succeed in performance-based arrangements through a suite of technology and services scaled centrally and deployed locally. Through our value-driven, consumer-centric approach, we are committed to transforming healthcare and creating a better care experience for all. SCOPE OF ROLE The Director, Clinical Performance is responsible for the management of clinical capabilities related to Delegated Utilization Management and Delegated Care Management across multiple health plan clients in the California Medi-Cal, Medicaid delegated services markets. The role is responsible for overseeing day to day clinical operations. This is a work from home position based in California or the Pacific Time Zone. ROLE RESPONSIBILITIES - Ensure clinical review criteria (e.g., evidence-based guidelines) are applied consistently in authorization and review processes. - Support and engage in daily UM workflows, including case review processes, turnaround time management, and staffing models, while helping maintain performance standards for authorizations, denials, and appeals. - Participate in internal and health plan audits, assist in maintaining UM policies and procedures, and support accurate medical necessity determinations in accordance with clinical guidelines. - Partner with medical directors to resolve complex cases and appeals. - Oversee day-to-day UM operations and lead the team, including case review workflows, turnaround times, and staffing models. - Actively participate in day-to-day utilization management (UM) operations, including direct involvement in clinical reviews and authorization decision-making - Maintain performance standards for authorization decisions, denials, and appeals management. - Ensure UM processes meet regulatory, accreditation, and contractual requirements. - Maintain policies and procedures governing UM processes. - Manage workflows, staffing models, and case assignments to maintain appropriate review turnaround times in and accurate medical necessity determinations in accordance with clinical guidelines and regulatory requirements. - Ability to collaborate with analytics to support the development and maintenance of the data governance structure for clinical outcome measures - Identify trends in overutilization, underutilization, and inappropriate site-of-care decisions. - Work closely with Compliance to ensure appropriate operational responses to regulatory changes and ensures policy repository is updated based on state specific requirements or regulatory changes - Adhere to the Policies and Procedures set forth by NeueHealth and performs all additional duties as assigned EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE - Master’s degree in nursing, business, or other related Healthcare field preferred - Minimum 10 years’ experience in the population health management arena - Experience managing a team in a remote work environment - Experience in program development and management LICENSURES AND CERTIFICATIONS - Active and unrestricted license as a Registered Nurse (RN) in California is required. As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of NeueHealth, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Role Description As Nucs AI's clinical partnerships expand and our products move toward commercial deployment, this role drives the clinical execution engine of the medical team: scientific communications, clinical enablement and education, medical intelligence, and the clinical-AI quality and data work that underpins our products. This role can be scoped at either Lead or Specialist level depending on experience and domain expertise. You'll be the connective tissue between our clinical partners, users, the product and engineering teams, and the broader medical function. You'll translate clinical insights and evidence into compelling publications, educational programs, and intelligence assets; build relationships with key external experts and clinical collaborators; support clinical users through pilots, training, and adoption; and shape product-market fit from a clinical lens. You'll also manage the medical annotation team and contribute to medical's end-to-end ownership of the data pipeline — the clinicians, specialists, and data flows that produce the ground truth and validation evidence underpinning our AI models. If you're energized by translating clinical science into impact — through publications, training programs, clinician engagement, and the data work that makes AI-powered diagnostics trustworthy — this is the role. What You'll Do - Scientific Communications & Evidence Production - Prepare scientific summaries, abstracts, posters, manuscripts, and conference materials - Coordinate publication planning and execution in partnership with the Medical Director, Associate Director, and external collaborators - Review all external-facing materials for clinical and scientific accuracy - Support integrated evidence generation pipelines (regulatory, reimbursement, and other downstream applications) and documentation with clinical content, summaries, and scientific context - Clinical Enablement & User Adoption - Develop and deliver educational programs, training materials, and onboarding resources for clinical users of Nucs AI products - Design and support clinical pilot programs, including engagement frameworks, training materials, and structured metric capture for workflow integration - Serve as the day-to-day clinical and scientific point of contact for users; capture structured feedback to inform product and medical priorities - Evaluate clinical workflows and surface opportunities to strengthen product-market fit - Build internal learning programs and provide ongoing clinical support to deepen clinical fluency across cross-functional teams - Annotation Team Management & Data Pipeline - Manage and coordinate the medical annotation team — clinicians and imaging specialists responsible for ground-truth labeling and expert annotation of medical imaging data - Define annotation protocols, quality standards, and review workflows in collaboration with the Medical Director and ML team - Oversee annotator onboarding, training, calibration, and performance monitoring to ensure consistency and accuracy - Support end-to-end ownership of the data pipeline — from vendor coordination and clinical requirements through QC, distribution, and internal tooling - Liaise between the annotation team, medical team, and engineering/ML teams to ensure data outputs meet training, validation, and study requirements - Clinical Operations & Investigations - Build and maintain relationships with key external experts, academic partners, and clinical collaborators - Lead operational coordination of clinical investigations and evidence programs in partnership with academic and clinical sites - Coordinate internal reader validation studies, including reader recruitment, read-out logistics, and performance data capture, to verify product performance and feed findings into product and medical teams - Organize and support advisory board meetings, clinical workshops, and scientific symposia - Manage conference logistics and produce structured intelligence reports from scientific meetings - Drive cross-functional alignment, milestone tracking, and operational delivery across medical team programs - Medical Intelligence & Knowledge Management - Drive medical intelligence activities, including literature surveillance, conference synthesis, and clinical trial monitoring - Conduct evidence synthesis, competitive intelligence, and clinical landscape analysis to inform medical and product strategy - Build and maintain medical knowledge hubs, repositories, and reference resources to make scientific content discoverable across the team - Translate clinical insights from key external expert engagement, conferences, partnerships, and user interactions into actionable briefs for the medical team and broader organization Qualifications - Bachelor's or advanced degree in medical imaging, medical sciences, life sciences, or a related field - Domain expertise in oncology and/or radiology/nuclear medicine highly preferred - This role will be scoped as Lead or Specialist based on experience. Candidates with 4+ years of directly relevant experience will be considered at the Lead level; candidates with fewer years but strong domain expertise or an exceptional relevant background will be considered at the Specialist level - Strong scientific writing and data presentation skills, including experience contributing to peer-reviewed publications - Experience building relationships with key external experts, clinicians, and clinical research communities - Excellent communication skills, with the ability to bridge clinical, product, and commercial audiences Bonus Points - Experience managing or coordinating clinical annotation, labeling, or data review teams - Direct experience with PET/CT imaging or radioligand therapy - Familiarity with AI/ML-driven clinical tools or health-tech products - Experience with medical image annotation platforms or ground-truth data pipelines for AI training - Experience supporting FDA or CE regulatory submissions - Published research or conference presentations in relevant domains Benefits - Mission with real impact – Your work directly improves how cancer patients are diagnosed and treated. - Ground-floor opportunity – Early-stage company, meaningful equity, and outsized influence on the direction we take. - World-class collaborators – Work alongside leading oncologists, nuclear medicine physicians, and AI researchers globally. - Massive market tailwinds – Radioligand therapy and AI-driven oncology are multi-billion dollar growth markets. - Autonomy and flexibility – Remote-first, flexible working. We hire great people and trust them to deliver. - Equity upside – Competitive equity package. We’re building something big and want you to share in it. How to Apply Submit your resume and a brief note on why this role and Nucs AI excite you. Equal Opportunity Nucs AI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.