About the Opportunity We are seeking organized and detail-oriented individuals to join our team as Travel Coordination Specialists. In this role, you will assist clients with coordinating travel arrangements and organizing trip details to ensure seamless travel experiences. This opportunity is ideal for individuals who enjoy planning, organization, and helping others navigate the details of travel. Travel Coordination Specialists utilize established booking platforms and travel resources to assist with reservations, itinerary coordination, and travel logistics. Key Responsibilities - Coordinate travel arrangements including flights, hotels, cruises, transportation, and vacation packages - Assist clients with travel planning and destination recommendations based on their preferences and travel goals - Organize and manage detailed travel itineraries to ensure all travel components are clearly outlined - Communicate with travel suppliers and partners to confirm reservations and availability - Maintain accurate records of bookings, confirmations, and client communications - Provide travelers with guidance regarding schedules, documentation requirements, and itinerary details - Assist clients with travel-related questions or itinerary updates before and during their trips - Stay informed on travel promotions, supplier updates, and destination information Qualifications - Strong organizational and communication skills - Ability to manage multiple travel requests and details simultaneously - Customer-focused mindset with strong attention to detail - Comfortable working independently in a remote environment - Basic computer proficiency and ability to navigate online booking systems - Interest in travel, tourism, hospitality, or logistics - Previous experience in customer service, hospitality, logistics, or travel coordination is helpful but not required What You’ll Gain - Flexible remote work environment - Access to professional training and travel industry resources - Opportunities to develop expertise in travel coordination and planning - Supportive team environment focused on professional growth - Potential travel-related incentives and industry perks Additional Information This role offers flexibility and provides the tools and resources necessary to assist clients with organizing and coordinating travel experiences. Applicants should be comfortable working remotely and communicating with clients and travel partners through digital platforms. $45,000 - $70,000 a year

About the Opportunity We are seeking organized and motivated individuals to join our team as Vacation Logistics Coordinators. In this role, you will assist with coordinating travel arrangements and organizing the logistics of vacation experiences to ensure trips are well-planned and run smoothly. This opportunity is ideal for individuals who enjoy travel, organization, and helping others plan memorable vacations. Vacation Logistics Coordinators use established booking platforms and travel resources to assist with reservations, itinerary coordination, and travel logistics. Key Responsibilities - Coordinate vacation travel arrangements including flights, hotels, cruises, resorts, transportation, and vacation packages - Organize detailed travel itineraries to ensure all vacation components are accurately planned - Assist clients in selecting destinations and travel options that match their preferences and budgets - Communicate with travel suppliers and partners to confirm reservations and availability - Maintain accurate records of bookings, confirmations, and client communications - Provide travelers with guidance on travel schedules, documentation requirements, and trip details - Support travelers with itinerary updates or travel-related questions before and during their trips - Stay informed on travel promotions, supplier updates, and destination information Qualifications - Strong organizational and communication skills - Ability to manage multiple travel arrangements and details simultaneously - Customer-focused mindset with strong attention to detail - Comfortable working independently in a remote environment - Basic computer proficiency and ability to navigate online systems - Interest in travel, tourism, hospitality, or logistics - Previous experience in customer service, hospitality, logistics, or travel planning is helpful but not required What You’ll Gain - Flexible remote work environment - Access to professional training and travel industry resources - Opportunities to develop expertise in vacation planning and travel logistics - Supportive team environment focused on professional development - Potential travel-related incentives and industry perks Additional Information This role provides flexibility and access to tools and training designed to support individuals in coordinating vacation logistics and assisting travelers throughout the trip planning process. Applicants should be comfortable working remotely and communicating with clients and travel partners through digital platforms. $45,000 - $70,000 a year

CuraLinc Healthcare is seeking a Workforce Management Manager to optimize performance and efficiency within our EAP Clinical Operations contact center. This role is primarily responsible for forecasting demand and capacity, building schedules, managing real-time performance, and producing reporting and analytics that drive operational decisions and improved member experience. The Workforce Management Manager will partner closely with clinical operations leadership and finance to improve service levels, workforce utilization, and care access while supporting a high-performing, clinically-focused Care Advocate team. CuraLinc Healthcare delivers transformative mental health care fueled by connectivity, marrying technology and personalized advocacy to support thousands of the world's best employers and millions of their employees throughout their mental health care journey. CuraLinc Healthcare is a service-driven organization whose employees are treated with professionalism and respect. We believe that "a chain is only as strong as its weakest link" and, therefore, look to hire high-performing professionals with outstanding experience, work ethic and character. We strive to provide all selected applicants with a smooth recruitment experience. Therefore, we ask that you complete an application for employment via curalinc.com/careers or this posting's easy apply. If you are selected for a position with CuraLinc, we will not ask for personal or financial information via email. Should you have any questions or concerns, please contact us via HR@curalinc.com. Primary Responsibilities - Build and Own Long-Term and Short-Term Capacity Models: Forecast Call Volume, Staffing Needs, and Capacity Requirements Based on Trends and Business Changes - Create and Maintain Schedules that Meet Service Level Targets and Operational Coverage Needs - Monitor Real-Time Staffing, Queue Performance, and Adherence; Recommend Intra-Day Adjustments - Track and Report Key Performance Metrics (E.G., Service Level, Abandonment, AHT, Occupancy, Shrinkage, Adherence) - Deliver Insights and Recommendations to Improve Efficiency, Throughput, and Operational Consistency - Support Performance Improvement Initiatives Across Workflows, Staffing Models, and Reporting Accuracy - Partner with Operations, Quality, and Training to Support Ongoing Optimization Efforts - Partner with Finance to Establish, Analyze and Understand Over/Under to Staffing Targets - Assist in Optimizing Online Scheduling Capacity and Processes for Counseling, Coaching, and Work-Life Services to Improve Access, Utilization, and Operational Efficiency - Maintain Workforce Planning Documentation, Reporting Standards, and Operational Best Practices - Other Duties as Assigned Required/Minimum Qualifications - 4+ Years of Workforce Management Experience in a Call Center or Member Services Environment - Bachelor’s Degree in Business, Analytics, Operations, Healthcare Administration, or Related Field (or Equivalent Experience) - Strong Analytical Skills with Proven Ability to Translate Data into Operational Improvements - Advanced Excel Proficiency and Experience Building Reporting/Dashboards - Excellent Communication and Cross-Functional Collaboration Skills - Ability to Manage Multiple Priorities in a Fast-Paced Environment - Required: Experience with RingCentral, RingCX and Collabrio (Contact Center Analytics / WFM Tools) - Experience in Healthcare, Behavioral Health, or EAP Environments Preferred - Management Experience Preferred This is a full-time, salaried role, located in the continental United States and Hawaii, and includes a robust benefits package, with 100% company-paid single tier medical coverage insurance, PTO, 401(k) with match, dental, vision, life, and disability insurance. CuraLinc is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work. LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day. Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network. Summary Provides triage telephone service to ensure prompt identification of patients with high-risk conditions. Provides telephonic triage in order to assist callers in determining the most appropriate level of care. Facilitates care coordinator and virtual monitoring services within identified business areas and follows workflows, utilizes protocols, and engages resources to provide supportive service to patients and customers. Job Duties - Directs callers to appropriate level of care and provides healthcare advice/education using assessment skills, approved guidelines and protocols, and knowledge of self-care practices. - Assists in all aspects of medical record maintenance and accurately files all patient charts and reports in the designated location in patient records. - Provides clinical support in the assessment of symptoms, determination of symptom acuity, offering information related to symptom management, and patient education. - Facilitates coordination of care across settings for a designated population ensuring that labs, studies, and referrals are completed and results are discussed with the patient. - Performs a short evaluation of the patient situation to estimate the severity of illness and/or injury that includes chief complaint, vital sign, and mental status information. - Prepares documentation information and transmits medical information. - Serves as a liaison between customers, patients, physicians, other members of the public and hospital staff, programs, and other resources. - Refills prescriptions for patients and places orders for appropriate testing and/or labs. Minimum Qualifications - Associate’s Degree in Nursing. - 5 years experience in nursing (acute care, ED, medical office, telephone triage) and - 2 years previous clinical acute care hospital experience/urgent care. - Colleagues working within the department who advance from LPN to RN with a minimum of 2 years experience within the department are eligible. - Excellent computer skills and concerned empathy for individuals seeking healthcare-related information and assistance. - Flexibility to perform a variety of related and unrelated tasks throughout the day and work in a fast paced environment. - Knowledge of appropriate home health information for patients to follow until visit with physician, if they do not need an immediate ED intervention. - Knowledge of telephone-based clinical assessment techniques and medical practice telephone triage protocols. - Must exercise judgement in dealing with sensitive, confidential information. - Skill in making triage decisions and responding quickly and calmly in emergency situations. - American Heart Association Basic Life Support - State of Pennsylvania - RN - Licensed Registered Nurse_PA - State of Pennsylvania Preferred Qualifications - Bachelor’s Degree in Nursing (BSN). Physical Demands Lift and carry 7 lbs., continuous sitting >67%, frequent keyboard use/repetitive motion, frequent fine motor activity/wrist position deviation. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities. https://youtu.be/GD67a9hIXUY Lehigh Valley Health Network does not accept unsolicited agency resumes. Agencies should not forward resumes to our job aliases, our employees or any other organization location. Lehigh Valley Health Network is not responsible for any agency fees related to unsolicited resumes. Work Shift: Evening Shift Address: 1200 S Cedar Crest Blvd Primary Location: REMOTE IN PENNSYLVANIA Position Type: Remote Union: Not Applicable Work Schedule: Mondays; 3:00P-11:30P with holiday rotation Department: 1004-13011 COH-Rn Triage/Hlthcare Navigation