At Last Call, we're helping build a world where access to information is equitable and easy. Our engineers work across the stack to make public services more clear, accessible, and human. Join us in that effort! You'll own what you build, collaborate directly with teammates and clients, and contribute to how we grow as an engineering team. This role is part of a feature team streamlining resident access to government services.

• Configure, maintain, and enhance assigned areas of the Degreed Learning Experience Platform (LXP) and Saba Learning Management System (LMS), supporting reliable and scalable learning delivery across the organization. • Design and implement learning solutions such as courses, curricula, and learning pathways based on clearly defined requirements and organizational priorities. • Execute course assignments, learning campaigns, and automated enrollments, ensuring accuracy, timeliness, and a positive learner experience. • Act as a knowledgeable contributor and advisor on learning platform capabilities, identifying usability improvements and opportunities to increase learner engagement within your scope of responsibility. • Collaborate closely with HR Operations, Talent Development, and business stakeholders to translate learning needs into effective, technology‑enabled solutions. • Independently manage requirements gathering, configuration, testing, and deployment for moderately complex platform enhancements, escalating risks or dependencies as needed. • Build and maintain standard and ad‑hoc reports and dashboards to track adoption, engagement, and learning outcomes, supporting data‑informed decision‑making. • Apply automation, analytics, and emerging platform capabilities to improve efficiency and personalization, following established governance and best practices. • Support platform stability by troubleshooting issues, investigating root causes, and contributing to timely resolution of incidents. • Contribute as an engaged team member by sharing knowledge, documenting solutions, and supporting peers through collaboration and mentorship by example.

• Contribute to the development and maintenance of Ruby-based services and APIs and JavaScript frontends • Implement well-scoped features, bug fixes, and refactors under guidance from senior engineers • Write clear, maintainable code with appropriate test coverage • Participate in code reviews and incorporate feedback • Use AI-assisted development tools for coding, testing, and debugging • Collaborate with Product and Customer Success teams on platform questions • Follow best practices for secure and scalable web application development

• Define the long-term architecture for A1’s AI systems, infrastructure, and developer platform • Evaluate trade-offs between speed of iteration and long-term system design • Ensure systems are designed for scalability, reliability, and long-term evolution • Guide key decisions across model integration, data pipelines, distributed systems, and product architecture • Work with engineers to translate product direction into clear technical execution • Help structure engineering workstreams and keep teams aligned on priorities • Maintain high engineering standards while keeping the team focused on shipping • Establish engineering culture, development practices, and technical standards across the company • Build and scale a world-class engineering team across key talent hubs including China and US • Identify strong technical leaders and help build a high-quality engineering organization • Define hiring standards and interview processes to maintain a high engineering bar • Work closely with product, research, and leadership teams • Ensure technical workstreams move forward smoothly across teams and locations • Help resolve cross-team technical and execution challenges