• Using in-depth knowledge of the JD Edwards Homebuilder applications, as well as Homebuilder industry best practice expertise, consult with clients to provide cost effective solutions to solve business issues • Work collaboratively with project team and client employees to develop, test, and implement JD Edwards Homebuilder solutions. • Refine customer requirements in detail, document and present to the client for approval • Identifies and applies creative and innovative approaches to resolving product implementation and integration obstacles. • Analyze current systems and data to identify new requirements, recognizing the need for systems enhancements or modifications if necessary • Develop unit test scripts and coordinate with the client to perform the User Acceptance Testing of the system enhancements or custom solutions • Conduct and lead Conference Room Pilots (CRP) and User Acceptance Testing, • Go-Live preparation and cut-over support, and post-production support

• Develop sales territory to meet and exceed profitability goals as defined by the strategic plan, annual sales budget, and desired levels of market penetration for overall volume, margin, and product line. • Achieve successful outcomes through application of a consultative sales process, relationship based, providing solutions to business problems • Determine customer requirements for new products and services, and introduce new products to on-going accounts • Develop additional and new profitable business in specified markets, territories, and/or customer segments through inbound or outbound telephone calls to customers • Process accepted orders, maintain accurate daily records, and provide necessary follow-up • Maintain an in-depth knowledge of company products and outstanding levels of customer service • Keep customer current with updated pricing information, promotional and marketing • Maintain accurate and up-to-date files relating to customer contact, details, and promotional activities • Drive to customer locations to sell products & services, establish relationships and solve problems • Maintain outstanding levels of customer service and continued rapport with current and potential customers for future growth opportunities • Able to think and react quickly under pressure with knowledgeable response • Develops and maintains an understanding of customers, competitors, partners, business models, market sizing, and industry trends. • Conducts data analyses to key accounts/prospects measuring actual track purchases to goals • Utilize sales technology/CRM/reporting to capture sales activity, trends, and changes in each market • Live our values of High Performance, Caring Relationships, Strategic Foresight, and Entrepreneurial Spirit • Find A Better Way by championing continuous improvement and quality control efforts to identify opportunities to innovate and improve efficiency, accuracy, and standardization • Continuously learn and develop self professionally

• Lead IR engagements and mentoring/training junior analysts • Serve as the primary contact for clients during investigations, delivering clear technical and executive-level updates. • Continue to focus on process improvement for the customer facing incident response services • Conduct host-based analysis and forensic functions on Windows, Linux, and Mac OS X systems • Review firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity • Leverage our FortiEDR Platform to conduct investigations to rapidly detect and analyze security threats • Perform memory forensics and file analysis as needed • Contribute to threat intelligence consumption and generation within the FortiGuard threat intelligence ecosystem • Perform basic reverse engineering of threat actors’ malicious tools • Develop complete and informative reports and presentations for both executive and technical audience

• Perform CDM reviews and maintenance to ensure CDM is updated timely and accurate in accordance with the CMS quarterly updates. • Obtain quarterly update files to update the tool used to conduct chargemaster reviews. • Collaborate with Revenue Cycle, Compliance, Clinical Leadership, Finance, and IT to standardize CDM practices and align with enterprise goals. • Maintain abreast of quarterly OPPS changes. • Support CBO annual charge master updates based on CMS, AMA, and payer regulatory changes. • Meet with clients to discuss their worklist of items to be corrected; follows up with clients to ensure corrections are made. • Educate clients on proper chargemaster maintenance. • Provide suggestions for identifying proper HCPCS codes, revenue codes, and rate-setting. • Utilize datamining to identify CBO clients having high Original Errors or Denials due to item master errors. • Collaborate with Compliance, TBEHR Financial Support, RCM, and CBO to suggest RCM edits, client education, and updates to company documents as the need arises. • Establish and monitor KPIs, reporting dashboards, and operational benchmarks for CDM performance. • Support pricing transparency, chargemaster publication requirements, and compliance with No Surprises Act and related legislation as it pertains to the chargemaster. • Lead the CDM function during major initiatives such as EHR transitions, acquisitions, or new program launches.