• Provide quality consultation within assigned scope, escalating complex or enterprise-impacting issues to the Senior Global Quality Manager and/or Global Head - GCP Excellence, as appropriate • Lead issue assessments, root cause evaluation, and recommendations for QA escalation • Lead cross-study quality initiatives to define best practices, enhance quality maturity, and strengthen proactive risk identification • Support teams in interpreting and applying ICH GCP, regulatory expectations, procedural documents, and governance frameworks • Provide direction for deviation management, CAPA development, and quality-related storyboards • Promote a culture of quality, continuous improvement, and operational excellence that engages colleagues in positive dialogue consulting and supporting in all we do • Develop, contribute, and support facilitation, presentation, and communication of GCP Lessons Learned, GCP Cases, as assigned • Contribute to the enhancement or creation of SOPs, WIs, guidance documents, and process optimization initiatives. • May drive continuous improvement projects aimed at strengthening quality culture, efficiency, and inspection readiness maturity • Provide training or awareness for new or established processes or guidance provided by QuIP • Collaborate in developing and presenting QuIP content for distribution within the organization • Author relevant content for the QuIP SharePoint sites • May act as lead on specified QuIP workstreams or assigned QuIP initiatives • Provide consultation and support for ad hoc requests that are sent to QuIP • Consult, develop, or identify opportunities for continuous improvement projects • Stay current with knowledge of clinical trial requirements, ICH GCP guidelines, and global regulatory requirements for the management of clinical trials • Facilitate and support cross-functional stakeholder engagement to ensure adequate representation for consultation towards consensus • Support overall quality within assigned clinical trials and submissions • Provide risk-management, consultation, assessment, and recommendations for escalation for potential quality issues or trends • Provide training and coaching to promote awareness educating study teams towards quality deliverables • Support teams in adherence to GCP and procedural documents and processes to ensure quality deliverables • Work with teams to escalate quality issues with CROs to QA, support teams to bring CROs into compliance; and look for opportunities to collaborate with other members of QuIP to trend across Strategic Partnership(s) to communicate to QA. • Support inspection readiness, preparation and conduct activities with the Study CTM/Sr. CTM, Asset Lead, QA Representative, and QuIP Leadership or designee as requested by the QuIP Inspection Excellence team. • Review critical/major findings with QA Audit reports to propose process improvement • Provide consultation on KQI or metrics that may identify emergent issues or trends or demonstrate strong adherence to quality.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Provider Data Services Senior Coordinator will have responsibility to support loading all Medicaid new and revised participating provider data transactions within Aetna/CVS source systems. What you will do - Daily activities include working with simple SQL queries and pull reports on both an ad hoc and production basis for analysis of data present in QNXT/Source systems - Proactively define, identify, and recommend process enhancements or modifications to support business strategic goals - Candidate must be comfortable working in SQL, including interpreting results, conducting root cause analysis (RCA), and developing short‑ and long‑term solutions through to completion. - Ability to adapt swiftly to ever changing data sequences and business needs - Perform data compares - Experience working with Large Data Sets - Follows area protocols, standards, and policies to provide effective and timely support. - Ability to learn quickly and work with minimal supervision - Supports a production-based environment - Supports a positive team environment Required Qualifications - Problem solving and decision-making skills - 3-5 years of relevant work experience in the healthcare industry. Preferred Qualifications - 3+ years of relevant work experience in the healthcare industry - Strong Excel skills (VLOOKUP, XLookup, concanation, formulas, etc.) - 3+ years of experience and knowledge of Provider Data, provider data services systems and other end user applications - Strong Critical thinking and Analytical Skills - Strong organizational skills & time management - Strong verbal and written communication skills - Strong problem solving and data analysis skills - Innovative thinker who is not afraid to propose new ideas and alternative solutions to a problem - Proficiency with desktop software applications such as Microsoft Word, Teams and OneNote. Education - High school diploma or 5 + years of relevant work experience in the healthcare industry. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/11/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Responsible for assisting to maintain contract compliance as well as auditing the accuracy and timeliness of reports and plans in accordance with the Department of Labor (DOL) guidelines. • Responsible for internal and external communications, developing strategies for communication improvement as well as project management for assigned areas. • Complies with all Department of Labor guidelines, Office of Federal Contract Compliance Programs (OFCCP) regulations, Job Corps notices and bulletins, and Insights Training Group, LLC policies and procedures. • Keeps current with all Department of Labor Job Corps Program policies and ensures contract compliance. • Manage external communication channels for social media platforms, company website, media relations, and company newsletters. • Perform communications research and monitor the progress of various communications strategies. • Collaborate with corporate and contract staff for business and community partnerships as well as workforce councils. • Develop and maintain library of standard operating procedures, audits, assessments, policies, and other documents as required. • Complete corporate assessments, organizes reports and monitor follow up. • Reading and coordinating overall preparation of request for proposals. • Setting and meeting deadlines for content development for request for proposals. • Writes SOP’s and training modules to document operational processes to support effectiveness, efficiencies, and customer satisfaction, and to increase productivity and quality. • Reviews SOP’s, Desktop Procedures, and other Center plans to ensure compliance and make changes, recommendations as necessary. • Performs a variety of audit functions of Center, O/A and CTS contracts, to ensure quality and contract compliance with all company policies DOL requirements and/or other regulations. • Monitors statistical performance and maintains accurate record keeping. • Fosters a cooperative and harmonious working climate to maximize employee morale and productivity on each Center contract. • Explores innovative initiatives to increase efficiency and supports corporate initiatives. • Models, mentor, and monitors appropriate career, employability skills for dress, language, and work habits. • Performs other duties as assigned within the individual’s scope and capabilities.

• Responsible for planning, coordinating, and evaluating clinical workflows and training needs.