Job Closed

This listing is no longer active.

AIL logo
AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

Remote Customer Service Account Manager

Customer Success ManagerCustomer SuccessOtherRemoteTeam 5,001-10,000

Location

United States

Posted

101 days ago

Salary

$95K - $115K / year

Job Description

Remote Customer Service Account Manager

AIL

At AO Globe Life, excellence isn’t a slogan—it’s our standard. We proudly support veterans, labor union members, and credit union members across the country, helping families protect their financial futures through dependable service, guidance, and long-term support. This opportunity offers more than a typical remote role. It is a chance to build a flexible, meaningful career while working from home and making a real impact every day. Your Role: Customer Service Account Manager In this role, you will serve as a trusted resource for clients, helping them understand their options and supporting them throughout their experience with our organization. Your responsibilities include: - Conducting scheduled virtual consultations with clients via Zoom - Helping individuals and families understand available coverage options - Assisting clients through the onboarding and enrollment process - Managing existing client accounts to ensure continued alignment with client needs - Responding to client questions and resolving concerns with professionalism and care - Maintaining accurate documentation and digital records What We’re Looking For We’re seeking motivated professionals who demonstrate: - A self-driven mindset with strong organization and time-management skills - The ability to build trust and maintain long-term client relationships - Confidence in guiding conversations and helping clients make informed decisions - Strong written and verbal communication skills - Comfort using Google Drive and digital communication tools - A professional, dependable, and punctual approach to work What We Offer AO Globe Life provides a supportive environment designed for long-term success, including: - Fully remote work environment available throughout the United States - Flexible scheduling that supports work–life balance - Health insurance premium reimbursement - Leadership development and career advancement opportunities - Ongoing mentorship, training, and professional development - Recognition programs and team-based incentives Eligibility - Must be legally authorized to work in the United States - Must be physically located within the United States - Open to U.S. residents and citizens only Build a Career That Matters At AO Globe Life, your success and growth matter. If you are ready to build a flexible career while making a meaningful impact in the lives of families across the country, we encourage you to apply. Apply today and begin your remote career with AO Globe Life.

Related Job Pages

More Customer Success Manager Jobs

AIL logo

Remote Customer Service Management

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

OtherRemoteTeam 5,001-10,000

AO Globe Life is seeking motivated recent graduates who are eager to begin a purpose-driven career while developing strong leadership and customer service management skills. This opportunity is designed for individuals who want meaningful work, professional growth, and a clear path toward leadership. This is not a traditional entry-level position. It is a structured development pathway that prepares future leaders through mentorship, hands-on experience, and performance-based advancement within a fully remote environment. About AO Globe Life With more than 70 years of industry experience, AO Globe Life has supported veterans, labor union members, credit union members, and working families across the United States. Our mission centers on service, integrity, and long-term impact—helping families while building meaningful careers for our team members. Why Join AO Globe Life Remote Flexibility Work from home while gaining valuable professional experience. Leadership Development Structured mentorship, leadership training, and advancement opportunities designed to prepare you for management roles. Professional Growth Virtual workshops, ongoing training, and continuous skill development. Competitive Compensation Weekly pay with opportunities for performance-based bonuses. Comprehensive Benefits Life insurance coverage including Accidental Death Benefits and medical reimbursement support. Supportive Culture A collaborative, growth-oriented environment that values initiative and accountability. Technology & Resources Modern digital systems and tools designed to support productivity and organization. Incentive Programs Opportunities to qualify for travel experiences and team-building events. What You’ll Do - Conduct scheduled virtual consultations with clients via Zoom - Guide individuals and families through onboarding and enrollment processes - Explain available coverage options clearly and professionally - Maintain organized digital records and documentation - Deliver strong customer service and follow-up support - Participate in leadership development sessions and team training - Build strong client relationships while developing your management skills Who We’re Looking For We are seeking candidates who demonstrate: - Strong communication and interpersonal skills - Interest in growing into leadership and management roles - Adaptability and comfort working in a fast-paced environment - Initiative, accountability, and strong work ethic - Ability to work independently while contributing to a collaborative team No prior industry experience is required. Comprehensive training and mentorship are provided. Your Career Starts Here At AO Globe Life, you are not simply starting a job—you are beginning a professional career with a clear development path, leadership potential, and meaningful impact. You will gain real-world experience while helping families secure their financial future. Apply Today If you are a driven graduate ready to grow professionally, develop leadership skills, and make a difference, we encourage you to apply. AO Globe Life is an Equal Opportunity Employer. Applicants must be physically located in the United States and legally authorized to work in the U.S.

United States
$95K - $115K / year
Job Closed
AIL logo

Remote Customer Service Team Manager

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

OtherRemoteTeam 5,001-10,000

Globe Life AO is seeking an experienced and motivated leader to guide and develop a remote team of client service professionals. In this leadership role, you will coach team members, support performance growth, implement effective service strategies, and ensure a high standard of client experience. This opportunity is ideal for a results-driven leader with a strong background in team development who is passionate about mentoring others and building high-performing teams within a fully remote environment. Key Responsibilities - Recruit, train, and lead a team of remote client service professionals - Establish clear performance expectations and support team productivity - Provide ongoing coaching, mentorship, and professional development - Implement strategies that improve client engagement and long-term relationships - Monitor team performance metrics and adjust strategies when needed - Stay informed on industry updates, products, and regulatory requirements - Ensure compliance with company policies and ethical standards - Foster a collaborative and supportive remote team culture Qualifications - Proven experience leading a team in customer service, consulting, or client-facing environments - Strong communication, coaching, and leadership abilities - Demonstrated ability to motivate and support remote teams - Highly organized with strong time-management and problem-solving skills - Self-motivated and performance-oriented with a growth mindset What We Offer - Fully remote leadership role available to U.S.-based professionals - Flexible scheduling with autonomy over your workday - Structured leadership training and ongoing professional development - Strong operational support and mentorship from experienced leaders - Opportunities for advancement into senior leadership roles - Collaborative, growth-focused team environment Apply Now If you are ready to take the next step in your leadership career and help build a high-performing remote team, we encourage you to apply and explore this opportunity with Globe Life AO.

United States
$95K - $115K / year
Job Closed
AIL logo

Remote Customer Service Sales Manager

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

OtherRemoteTeam 5,001-10,000

AO Globe Life is seeking an experienced and results-driven leader to join our remote organization as a Customer Service Sales Manager. This opportunity is ideal for professionals who enjoy developing high-performing teams, coaching others to succeed, and leading within a growth-focused, remote environment. In this leadership role, you will guide and support a team of client service professionals while helping ensure a high standard of service for the families, veterans, and union members we assist nationwide. This position allows you to lead from anywhere while contributing to the continued growth of a fully remote organization. Key Responsibilities - Recruit, onboard, and develop a team of remote client service professionals - Provide ongoing coaching, mentorship, and performance guidance - Implement effective strategies to support team productivity and service quality - Monitor performance metrics and identify opportunities for improvement - Support team members in building strong client relationships - Ensure compliance with company policies and regulatory standards - Foster a collaborative, results-focused remote team culture Qualifications - Previous leadership or management experience in client service, consulting, or sales environments - Demonstrated ability to meet or exceed performance goals - Strong leadership, coaching, and communication skills - Ability to motivate, mentor, and manage a remote team - Strategic mindset with strong organizational and problem-solving abilities What We Offer - Fully remote leadership role available to U.S.-based professionals - Flexible scheduling and autonomy over your workday - Leadership development and ongoing training programs - Advancement opportunities into senior leadership positions - Supportive, growth-focused team culture Ready to Lead? If you’re a motivated leader who enjoys developing talent and building strong teams, we invite you to apply and explore the opportunity to grow with AO Globe Life. Interviews are conducted via Zoom for convenience.

United States
$95K - $115K / year
Job Closed
AIL logo

Remote Customer Service Manager Veteran Services

AIL

With more than 70 years of industry experience, AO Globe Life is a trusted provider of life insurance solutions for veterans, labor union members, credit unions, and working families. Our mission is centered on service, integrity, and impact—protecting families while building meaningful careers for our team members.

OtherRemoteTeam 5,001-10,000

Are you a veteran or prior service member seeking a career that aligns with your leadership experience, discipline, and commitment to service? AO Globe Life is actively seeking mission-focused professionals to join our remote team in a customer service management role supporting veterans, union members, and working families nationwide. Your ability to lead, adapt, and execute under pressure translates directly into success in this environment. At AO Globe Life, you can continue serving others—this time by helping individuals and families understand important coverage options that protect their financial futures. Why Veterans Succeed at AO Globe Life Purpose-Driven Work Continue making an impact by helping individuals and families access financial protection and long-term security. Remote Flexibility Work from anywhere in the United States while maintaining balance and control over your schedule. Military-Respectful Culture A structured, team-oriented environment that values accountability, leadership, and teamwork. Career Growth & Leadership Opportunities Clear advancement pathways for professionals ready to develop teams and move into leadership roles. Performance Recognition Opportunities for recognition, professional development events, and company-sponsored travel experiences. Role Responsibilities - Conduct scheduled virtual consultations with individuals and families via Zoom - Help clients understand available coverage options and guide them through the onboarding process - Build long-term, trust-based relationships with clients - Maintain accurate digital records and documentation - Use modern digital tools and CRM systems to manage client interactions - Participate in training sessions, development programs, and team meetings - Ensure compliance with company guidelines and regulatory standards Ideal Candidates We are seeking individuals who demonstrate: - Veteran, prior service, or military spouse experience - Strong leadership and communication skills - A disciplined, goal-oriented mindset - Ability to work independently while contributing to a team mission - Adaptability, accountability, and resilience - Comfort working with digital tools and virtual communication platforms Customer service, consulting, or client-facing experience is helpful but not required. Comprehensive training and mentorship are provided. Take the Next Step You’ve already demonstrated your commitment to service. Now build a career that allows you to continue helping others while developing professionally in a flexible remote environment. Apply today. Interviews are conducted via Zoom for your convenience. Eligibility Notice Applicants must be physically located in the United States and legally authorized to work in the U.S. We are unable to hire non-U.S. residents at this time.

United States
$95K - $115K / year
Job Closed