Think Company logo
Think Company

Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery. We’re a remote-first company built around collaboration, curiosity, and clear communication.

Manager, Design Research

Research AnalystResearch AnalystOtherRemoteTeam 51-200

Location

United States

Posted

84 days ago

Salary

0

No structured requirement data.

Job Description

Manager, Design Research

Think Company

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As Manager, Design Research, you’ll lead and evolve our research practice while guiding a team of experienced researchers working across complex client engagements. This role blends leadership, consulting, and practice development. - Guide the evolution of Think Company’s Design Research practice, shaping standards, frameworks, and methodologies - Lead and mentor researchers and senior practitioners, supporting their growth as both researchers and consultants - Ensure research engagements are high-quality, client-centered, and aligned with business outcomes - Partner with Delivery leadership to identify risks, support complex engagements, and strengthen project outcomes - Collaborate with Business Development teams on proposals, pitches, and research scoping for new opportunities - Develop reusable frameworks, playbooks, and tools that improve research consistency and efficiency - Promote responsible use of AI-enabled tools and emerging research methods to enhance research impact Qualifications - A track record of leading complex design research initiatives that inform product, service, or strategy decisions - Experience managing and mentoring researchers, including supporting professional growth and performance development - Strong knowledge of qualitative and quantitative research methods and when to apply them effectively - A consultative mindset and the ability to advise senior stakeholders using evidence-based insights - Ability to connect research strategy to measurable product, service, or business outcomes - Strong communication skills and comfort navigating complex client environments - Curiosity about evolving tools and technologies, including AI and how it can enhance research workflows Requirements - Background in consultancy or agency environments, leading client-facing research teams - Practice development experience, including building or scaling a research discipline - Participation in business development, such as shaping proposals or contributing to client pitches - Ability to grow research within existing client relationships, identifying opportunities to expand engagement - Thought leadership contributions, such as speaking, writing, or participating in industry conversations Benefits - Competitive compensation - Comprehensive benefits - Ongoing opportunities for professional development Company Description Think Company is a design and technology consultancy that helps organizations solve meaningful problems through thoughtful strategy, design, and delivery. We’re a remote-first company built around collaboration, curiosity, and clear communication.

Job Requirements

  • A track record of leading complex design research initiatives that inform product, service, or strategy decisions
  • Experience managing and mentoring researchers, including supporting professional growth and performance development
  • Strong knowledge of qualitative and quantitative research methods and when to apply them effectively
  • A consultative mindset and the ability to advise senior stakeholders using evidence-based insights
  • Ability to connect research strategy to measurable product, service, or business outcomes
  • Strong communication skills and comfort navigating complex client environments
  • Curiosity about evolving tools and technologies, including AI and how it can enhance research workflows
  • Background in consultancy or agency environments, leading client-facing research teams
  • Practice development experience, including building or scaling a research discipline
  • Participation in business development, such as shaping proposals or contributing to client pitches
  • Ability to grow research within existing client relationships, identifying opportunities to expand engagement
  • Thought leadership contributions, such as speaking, writing, or participating in industry conversations

Benefits

  • Competitive compensation
  • Comprehensive benefits
  • Ongoing opportunities for professional development

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