• Process, review, and approve funds transfers in accordance with policy and procedure with a high level of accuracy. • Process and track bank signatory changes, new bank account requests, and other related account maintenance tasks. • Maintain account information logs and authorized signatory list for the group and its subsidiaries. • Process and resolve positive pay exceptions, stop/void requests, and related processes each day. • Produce and maintain daily/monthly/quarterly Treasury operation related reports. • Reporting on user’s access to banking systems and perform administrative activities to ensure adherence with compliance and security standards. • Assist with the annual unclaimed property reports for all Carrington Companies and affiliates, in accordance with state requirements and company procedure. • Escalate issues and challenges in the departments process and suggest procedural updates that can enhance and streamline processes / workflow. • Liaison with external service providers and financial institutions to resolve research requests and other daily maintenance items from the various business units the department supports.

• Review assigned pre-pay or post-pay records, investigate coverage, and determine primacy to maximize revenue for client’s recovery programs. • Review eligibility and other documentation to verify current payer order of benefits. • Leverage knowledge and expertise in COB/TPL to review eligibility. • Identify trends from payer data to process appropriately per client and business needs. • Contact Healthcare Insurance carriers regarding eligibility discrepancies. • Educate Healthcare Insurance carriers on Coordination of Benefits rules. • Analyze written communication from insurance companies including explanation of benefits (EOBs). • Support internal groups with gathering and interpretation of eligibility work. • Follow standards of quality and productivity metrics assigned by management.

• The Applications Analyst III is a senior business specialist and technology generalist responsible for aligning technology solutions with business strategies • Proactively identifying opportunities to apply technologies to business processes by informing and advising customers • Functions as technical liaison and broker of services with various vendors • Acts as internal consultant, providing technical guidance or business process expertise on complex projects • Maintain active Epic Bridges Certification in accordance with Epic requirements, including completion of all continuing education and upgrade training

• Review inquiries to determine if they meet definition of appeal/grievance. • Request and review all related relevant documentation and assemble case file. • Coordinate resolution results and relay investigative results with all involved parties. • Participate in workgroup meetings to address trends in appeals and grievances and to work on process improvement initiatives with cross functional teams to reduce trends.