• Develop and optimize long term pricing and packaging strategies for Zendesk • Make informed data-driven recommendations using structured problem solving frameworks • Proactively identify opportunities to enhance our existing portfolio • Identify new pricing models • Clearly communicate pricing concepts, influence, and gain alignment on recommendations to senior leadership • Assist Product Operations in prioritizing launches and creating SKUs

• develop pricing proposals, drive cross-function alignment and leadership approval, implement enhancements and changes successfully, and measure impact and effectiveness for continuous improvement. • facilitate strategic decision-making by formulating and validating hypotheses through market, competitive, customer, and partner research and pricing experiments, employing rigorous analytical techniques. • conduct in-depth pricing and statistical analysis to evaluate and develop a framework of price elasticity and customer behavior impact. • be the expert on data and metrics, develop KPIs to monitor pricing performance, identify trends and opportunities, and turn metrics into actions that improve business results and pricing efficacy. • be the trusted partner with BU, sales, and other stakeholders to drive alignment on roadmap, value proposition, and pricing strategies, and to facilitate key product and marketing initiatives. • remain vigilant in monitoring market trends, competitive landscapes, and customer insights, recognizing them as pivotal factors in pinpointing pricing opportunities and spearheading pricing research and strategy.

• Lead the development of strategic pricing frameworks across sub-region • Provide strategic guidance on pricing roadmap development • Shape pricing strategies for new product launches • Collaborate with regional and global stakeholders

At CareATC, we genuinely believe in revolutionizing employer-sponsored healthcare. We're passionate about our mission and deeply committed to providing exceptional, patient-centered solutions for our clients and their employees. CareATC Tulsa Corporate Support Center11Lead Growth Profitability Through Data-Driven, Commercial Strategy Remote (U.S.-based) About the Job This is not a purely analytical role. As Director of Pricing, you’ll combine market insight, financial rigor, and commercial partnership to shape pricing strategy that drives sustainable growth in the Primary and Collaborative Care healthcare services market. You’ll work remotely with regular collaboration across distributed teams and limited travel. Being consultative and collaborative—while remaining deeply data-driven—is central to success in this role. You’ll be a key partner to Finance, Sales, Product, Customer Success, and Operations, contributing to the company’s strategic direction and long-term, profitable revenue growth. What You’ll Do - Lead the development of pricing models and algorithms across all service delivery methods and product types - Serve as an engaged, collaborative member of the commercial and negotiating team, balancing financial outcomes with sales growth targets - Synthesize external market trends with internal profitability targets, financial performance, and budget considerations - Deliver informed, data-driven pricing recommendations based on analysis of internal and external data - Communicate pricing recommendations and decisions clearly in both written and verbal formats to leadership and business partners - Produce clear, detailed documentation of pricing assumptions, inclusions, and exclusions to support marketing materials, RFP responses, and contract terms - Monitor financial performance of client contract terms against budgeted revenue and profit margins - Adjust pricing recommendations as market conditions, financial results, or strategic priorities evolve - Maintain pricing trends and datasets to inform future market dynamics and strategic decisions What You’ll Bring - Bachelor’s degree in business, finance, economics, or a related field (required) - 7+ years of relevant experience in pricing, data analytics, finance, cost accounting, or related disciplines - 2+ years of leadership experience, with demonstrated success influencing business strategy and execution - Strong analytical and problem-solving skills with the ability to apply insights in commercial settings - Proven ability to build collaborative relationships across departments and disciplines - Skilled communicator comfortable working with technical, financial, and clinical stakeholders - Ability to prioritize effectively and perform in fast-paced, deadline-driven environments Compensation Salary Range: $135,000 – $150,000 annually Based on a 40-hour work week. Compensation is determined by experience. Why CareATC - Comprehensive benefits package, including Medical, Dental, Vision, 401K, Paid Time Off, Disability & Life Insurance, and a Wellness Program - Clinic and medication services at low or no cost for employees and eligible dependents - Access to telehealth primary care services at no or low cost for you and your dependents - Direct impact on growth and profitability in a mission-driven healthcare organization - Close partnership with FP&A leadership and Commercial teams - Opportunity to shape pricing strategy across diverse, localized markets Ready to Make a Meaningful Impact? If you’re a strategic pricing leader who enjoys partnering across teams, influencing key decisions, and using data to drive meaningful outcomes in healthcare, we’d love to connect. Apply today and be part of a collaborative team improving access to high-quality, localized healthcare. We believe that a diverse and inclusive workplace is essential to our success. We are committed to fostering a culture where everyone feels valued, respected, and empowered to reach their full potential. CareATC provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, age, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal state or local laws. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview, or to otherwise participate in the hiring process, please contact us at recruiting@careatc.com to request accommodations. When contacted for a job opportunity, please beware of scammers and DO NOT provide personal information if you did not initiate the inquiry. If the position is not posted on the CareATC website, the job does not exist. Thank you!