This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves providing customer service in a remote setting, helping families with their insurance needs. - Be the friendly voice that answers questions and solves problems for customers. - Educate customers on life insurance products and benefits in a clear, compassionate way. - Build strong connections with customers and make them feel valued. - Work with a great team to achieve goals and celebrate successes together. Qualifications - Someone who loves helping others and solving problems. - A great communicator who can make anyone feel comfortable. - Organized, detail-focused, and always ready to learn. - A team player who enjoys working with others. Requirements - No experience needed; full training provided. Benefits - No commuting, no stress – 100% remote. - Part-time or full-time – you choose. - Tools, training, and support provided. - Unlimited earning potential with uncapped commissions and performance bonuses. - Flexibility to choose your own hours. - Supportive team that celebrates your success and helps you grow.

About Shockbyte Have you ever had a two-week Minecraft spree, survived in ARK, or raided in Rust? Chances are, you’ve played on our servers. Shockbyte’s one of the largest game server providers out there, with hundreds of thousands of players worldwide across 60+ supported games. We’re looking for talented individuals to join us in shaping the future of multiplayer gaming as we know it. We don’t stop at providing servers, we elevate the experience and make server hosting seamless for every player and studio. Working with us means joining a global team of gamers who live and breathe the worlds we help create. We’re passionate about technology, collaboration, and levelling up what multiplayer can be. At Shockbyte, what matters is your skill and passion. Whether you learned in a classroom, a code editor, or a server console, we value what you can build. We’re looking for people who take initiative, thrive in fast-paced environments, and love solving problems that shape the way millions play together. If you want to turn your gaming experience into something bigger, something that powers communities across the world, Shockbyte is where you can make it happen. About the Role We’re looking for a Customer Success Operator to deliver fast, friendly, and reliable support to players and server owners around the world. In this role, you’ll handle customer tickets covering technical troubleshooting, billing, cancellations, and general enquiries. You’ll be the bridge between our users and our tech, ensuring every player gets back in the game quickly and every issue is handled with care and precision. Location Type: Remote You’ll Thrive Here If… 🎮 You take responsibility, see things through, and never leave problems unsolved. 🎯 You push objectives forward with bold actions and meaningful impact. 🌱 You’re always learning, asking questions, and helping others level up. 🧩 You welcome feedback, value honesty, and put the team above ego. 🔐 You share knowledge openly, make your work visible, and build trust through clarity.

About Shockbyte Have you ever had a two-week Minecraft spree, survived in ARK, or raided in Rust? Chances are, you’ve played on our servers. Shockbyte’s one of the largest game server providers out there, with hundreds of thousands of players worldwide across 60+ supported games. We’re looking for talented individuals to join us in shaping the future of multiplayer gaming as we know it. We don’t stop at providing servers, we elevate the experience and make server hosting seamless for every player and studio. Working with us means joining a global team of gamers who live and breathe the worlds we help create. We’re passionate about technology, collaboration, and levelling up what multiplayer can be. At Shockbyte, what matters is your skill and passion. Whether you learned in a classroom, a code editor, or a server console, we value what you can build. We’re looking for people who take initiative, thrive in fast-paced environments, and love solving problems that shape the way millions play together. If you want to turn your gaming experience into something bigger, something that powers communities across the world, Shockbyte is where you can make it happen. About the Role We’re looking for a Customer Success Operator to deliver fast, friendly, and reliable support to players and server owners around the world. In this role, you’ll handle customer tickets covering technical troubleshooting, billing, cancellations, and general enquiries. You’ll be the bridge between our users and our tech, ensuring every player gets back in the game quickly and every issue is handled with care and precision. Location Type: Remote You’ll Thrive Here If… 🎮 You take responsibility, see things through, and never leave problems unsolved. 🎯 You push objectives forward with bold actions and meaningful impact. 🌱 You’re always learning, asking questions, and helping others level up. 🧩 You welcome feedback, value honesty, and put the team above ego. 🔐 You share knowledge openly, make your work visible, and build trust through clarity.

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative $14.00 HR We are currently NOT hiring in the following geographies, including but not limited to: AK, CA, HI, MA, IL, MT, NY, WA, CT, NJ, MD, CO, ME, AZ, MO, NE, RI, VT, OR. And the following areas: Washington D.C., Minneapolis MN  Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: - Work From Home - Full Time Employment (40 hours/week) - Must have flexibility to work any of our 8-hour shift schedules during our business hours. - Business Hours: Monday – Sunday, 24/7 - Competitive Pay: $14.00 starting on day one - Pay is $14/hour which may be below your state's minimum wage.  Please take this into consideration when applying. - Shift differential: $1.50 per hour for hours between 6PM- 6AM - Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm) - Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence). - Career Growth: Opportunities to advance your career in a supportive, innovative environment. - Benefits: Comprehensive benefit options and a great work environment that values your success.  What You’ll Do: - Efficiently manage a high volume of inbound calls in a fast-paced environment. - Listen actively to understand customer needs and offer clear, accurate information. - Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. - Assist cardholders with inquiries regarding transactions and account statuses. - Process transactions efficiently via web-based applications and handle research requests with precision. - Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. - Maintain in-depth knowledge of company and client programs, policies, and technology. - Support team operations during peak times or absences to help maintain seamless service.  What We’re Looking For: - A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period. - An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner. - A calm and composed professional who can navigate challenging conversations with empathy and efficiency. - A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. - A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies. - A focused multitasker who thrives in a structured, high-volume call center environment.  Required Qualifications: - Must be at least 18 years old and possess a High School Diploma or equivalent. - Must have 6 months of Customer Service, Call Center or Dispatch experience. - Complete a background check, credit check, and security fingerprinting. - Compliance with camera requirements for meetings and training. - Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. - Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. - Equipment: The company will provide all necessary computer equipment - Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download. - Working knowledge of computers and Windows applications.  Preferred Qualifications: - 1+ years of previous call center experience  #Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.  Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.