Call Center Representative The Bowen Group, a GTSC company, is hiring experienced online call center customer service representatives to support the Veterans Experience Office at the U.S. Department of Veterans Affairs. Location: This is a 100% virtual position. Your residence must be located within 60 minute driving distance to a Veterans Administration (VA) facility at Arlington VA, Columbia SC, Murfreesboro TN, Nashville TN, Salt Lake City UT, or Shepherdstown WV. Visits to the facility are for training, picking up equipment, troubleshooting, or dropping off items. Transportation to/from the facility is your responsibility. Must have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member) to enter a federal facility. Your Mission:  - Help Veterans in potentially stressful situations find assistance. You MUST be an excellent communicator and have empathy for others with challenges in their life. Your mission is not to solve their problem. Your mission is to connect them to someone that can help. Engaging the Veteran until that connection is made is core to your mission. Compensation: - Full time position of $17.75 per hour + 11 paid holidays + benefits of Medical, Dental, Life Insurance, and more. There are no part-time or seasonal positions. You Need to Know  - Extensive training will be provided. Training is part of your job. Accepting a position means commitment to completing your training. During training, you will be on camera at all times in an interactive classroom environment. Responsiveness and attention to training is monitored during training. - MUST have at least six (6) months of consecutive call center or contact center experience. - Positions staffed 24/7. All CCR positions require shiftwork. - Positions are NOT seasonal work. We want you as part of our team for years to come. There is opportunity to grow into supervisory positions! We hire from within for supervisors. About your Mission Customer Service Representatives (CSRs) provide front-line operational support to Veterans for the Veterans Experience Office's premier Contact Center. In this role, you assist Veterans by directing them to proper resources to address questions, issues, and complaints. Phone calls are from a wide variety of individuals, primarily Veterans and their family members and/or representatives. Some callers are stressed and you need the patience and empathy to help them find an appropriate resource. QUALIFICATIONS AND REQUIREMENTS: - MUST have six (6) months of consecutive call center or contact center experience. - Your computer must direct-connect via cable into your wired cable service home High-Speed Internet router. Your speed test must indicate a minimum 25 Mbps download without delay / Minimum 10 Mbps upload, both without any delay. - Upon successful completion of training, you will be equipped with a computer and other equipment necessary for your work. Note: Wi-Fi-only high-speed internet can rarely sustain necessary internet speeds and reliable connectivity. The required speed test you take will show the kind of internet access that you have. High-speed wireless provider service is not acceptable due to frequent connectivity drops. - You must have a work-at-home environment that is ergonomically sound, conducive to taking customer calls, quiet, and free from distraction. Your calls require your focus in assisting a Veteran. Sometimes the Veteran is under stress. A call can take just minutes to as long as an hour. Your mission: help! Note: This is a 40-hour per work week position. This requires sitting at a desk and using a computer and computer monitor for 8 hours daily.   - Ability to work under pressure by calmly and effectively dealing with escalating or difficult calls. Callers can be experiencing challenges in their lives. - Excellent verbal, interpersonal and written communication skills. You must be able to listen, talk, think and document your interaction in real time. Familiarity with the military and veteran community programs is a plus. - Must be a U.S. Citizen or a Green Card Holder having lived in the USA for three (3) years prior to hire. Requires Proof of eligibility to work in the United States and MUST have a REAL ID-compliant identification card or acceptable alternative (US Passport, Department of Defense ID card for active / retired / military family dependent member). CORE FUNCTIONS AND RESPONSIBILITIES: - Learn, understand and explain Department of Veterans Affairs (VA) services and procedures. - Ask clarifying questions to identify complex or vague requests for VA services and information. - Accurately record details of calls and other service requests in an expected time frame. - Select appropriate VA services to meet the specific needs of Veterans. - Establish and maintain effective communication and working relationships with VA employees, outside agencies, and the public. - Use and navigate a multi-screen computer system with Customer Relationship Management (CRM) applications. - Maintain confidentiality and privacy of callers.  BOWEN PERKS: - Health and Dental Insurance - Employee Premiums 100% paid by Bowen! - Group Life insurance - Employee Premiums 100% paid by Bowen! - Short-term Disability - Employee Premiums 100% paid by Bowen! - Generous vacation and sick leave - 11 Paid Federal Holidays - 401(k) The Bowen Group provides support to federal government clients. Some of these clients may require our employees to be fully vaccinated for COVID-19. Therefore, by applying for this position, you understand that you may be required to disclose your vaccination status as a condition of employment. The Bowen Group is proud to be an equal opportunity employer, committed to recruiting, hiring, and promoting qualified people of all backgrounds, regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical, mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal, state or local law. Learn more about your EEO rights as an applicant. The Bowen Group is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Note: This accessibility is intended for individuals requiring accommodations and should not be used to check on the status of your application. Inquiries not specific to requesting accommodation will be discarded. The Bowen Group participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Community Care Case Manager use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost effective outcomes. Additional responsibilities to include but not limited to the following: - Acts as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel as appropriate. - Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care. - Interacts with members/clients telephonically or in person. May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services. - Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate. - Communicates with member/client and other stakeholders as appropriate (e.g., medical providers, attorneys, employers and insurance carriers) telephonically or in person. - Prepares all required documentation of case work activities as appropriate. - Interacts and consults with internal multidisciplinary team as indicated to help member/client maximize best health outcomes. - May make outreach to treating physician or specialists concerning course of care and treatment as appropriate. - Provides educational and prevention information for best medical outcomes. - Applies all laws and regulations that apply to the provision of rehabilitation services; applies all special instructions required by individual insurance carriers and referral sources. - Conducts an evaluation of members/clients’ needs and benefit plan eligibility and facilitates integrative functions using clinical tools and information/data. - Utilizes case management processes in compliance with regulatory and company policies and procedures. - Facilitates appropriate condition management, optimize overall wellness and medical outcomes, appropriate and timely return to baseline, and optimal function or return to work. - Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes, as well as opportunities to enhance a member’s/client’s overall wellness through integration. - Monitors member/client progress toward desired outcomes through assessment and evaluation. Required Qualifications - Candidate must have active and unrestricted Compact Registered Nurse (RN) Licensure - 3+ years of clinical practical experience preference: (diabetes, CHF, CKD, post-acute care, hospice, palliative care, cardiac, Home Health) with Medicare members - 2+ years of case management, discharge planning and/or home health care coordination experience - Proficiency with standard corporate software applications, including Microsoft Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications - Able to work in a fast paced high volume environment and utilize time management and prioritization skills. - Efficient and effective computer skills including navigating multiple systems and keyboarding Preferred Qualifications - Excellent analytical and problem-solving skills - Effective communications, organizational, and interpersonal skills - Certified Case Manager - National professional certification (CRC, CDMS, CRRN, COHN, or CCM) Education - Associate's Degree in Nursing or Nursing Diploma (REQUIRED) - Bachelor's Degree in Nursing (PREFERRED) License - Active and unrestricted Compact Registered Nurse (RN) Licensure Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,095.00 - $116,760.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/11/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence. Nutrien Ag Solutions is the retail division of Nutrien, providing full-acre solutions through our network of trusted crop consultants at more than 2,000 locations in North America, South America, and Australia. For more than 150 years, we have been helping growers achieve the highest yields with the most sustainable solutions possible, offering a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.  Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders. Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien and Nutrien Ag Solutions.  What You'll Do: This is a remote (Seed Sales) position - will have a home office in proximity to where you live; Cornbelt West- Iowa, Minnesota, South Dakota, North Dakota, Nebraska, Kansas - Connect directly with growers to develop and grow the sales of the strategic Nutrien SEED partners (Bayer, Dyna-Gro, Brevant, NK, Xitavo) in the assigned sales territory. - Responsible for the maintenance and growth of SEED sales in the assigned territory - Collaborate with Division Leadership to develop and execute business plan to achieve profitable market share seed growth which includes a grower-by-grower sales plans across territory. - Communicate with Nutrien retail stores within territory to ensure alignment, collaboration and maximized seed sales. - Work with farmers daily as a trusted advisor with digital agronomy and Seed Advisor tools while providing a high level of customer service and professionalism. - Build brand awareness and deep product confidence across territory, while utilizing Supplier brands to place the best, un bias portfolio on each farmer’s field. - Achieve and exceed defined sales targets across territory. - Partner with brand management team to ensure alignment on product positioning and plot strategy across sales territory. - Attend and participate in Division meeting and other company functions as determined by Division Leadership What You'll Bring: - Bachelor's degree in agriculture, Business or a closely related field is preferred. 2-year degree will be considered with adequate experience in SEED sales - 2+ years’ experience in sales or marketing management in SEED role - Passion for selling seed and working directly with farmers daily. - Strong sales ability with a proven track record of success - Strong interpersonal skills, outstanding communication capabilities, and the ability to influence others at all organizational levels. - Ability to work effectively with other groups in the organization to achieve a common goal. - Digital proficiency to support Seed Advisor, Digital Agronomy and other Digital Experience tools. - Proficient in Microsoft Power Point, Word, and Excel Compensation & Benefits: The estimated salary that Indeed, Glassdoor and LinkedIn suggested does not represent Nutrien's compensation structure.   The salary range for this role, in Minnesota location only, is between $71,700 - 114,000. While we provide this range as general guidance, several factors are taken into consideration when making compensation decisions including, but not limited to, candidate skill set, experience and training, licensure and certifications, work location, and other business and organizational needs. Actual salary and benefits may differ based upon location. We provide an attractive benefits package that includes comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week. In addition, we have a retirement program that encourages our employees to save for the longer term, with generous matching employer contributions.  Our benefit package also demonstrates our culture of care with paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program.  Details of the benefits package will be shared in the application process.  This information is provided in compliance with applicable state equal pay and pay equity legislation and is the company's good faith and reasonable estimate of the compensation range and benefits offered for this position.  The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, and other job-related reasons.  Nutrien also makes internal equity a consideration in all pay decisions.  Ready to make an impact with us? Apply today!   The estimated salary that Indeed, Glassdoor and LinkedIn lists does not represent Nutrien's compensation structure. Nutrien is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.  This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted. Applicants must meet minimum age requirements, as permitted by law.  Our Recruitment Process: Application > Resume Review > Pre-screen/Interview > Offer > Pre-Employment Conditions > Welcome to Nutrien  To stay connected to us and for the latest job postings and news, follow us on:  LinkedIn, Facebook, Instagram, and X.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Job Title: Patient Engagement Center Advocate Pay: $17.00/HR; No Negotiation Position is Fully Remote, Paid Remote Training Must Live in 1 of these 18 States - No exceptions! - Missouri - Florida - Kansas - Kentucky - Pennsylvania - Virgina - New Jersey - Texas - Minnesota - Michigan - Oklahoma - Alabama - North Carolina - Georgia - Illinois - Ohio - Indiana - Arizona Job Summary The Patient Engagement Center Advocate role will provide service to patients and providers via inbound and outbound calls while scheduling appointments, capturing messages for the clinic staff and providers, and addressing the needs of the customer with occasional guidance while ensuring KPI goals are met. Duties and Responsibilities - • Respond to incoming phone calls for all sites promptly and in an exceptional quality manner. - • Appropriately schedule patient appointments in our EMR system based on physician preferences. - • Clearly and concisely document patient requests and pertinent information via EMR so that we can successfully respond to patient needs. - • Through appropriate call control, ensure that calls are handled efficiently to attain daily call production goals. - • Coordinates work efforts with other team members to achieve an efficient workflow within the office. - • Maintain strong knowledge of all site protocols and physician schedules/changes to ensure appropriate information is provided to patients. - • Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. - • Performs other duties that may be necessary or in the best interest of the organization. Education, Licensure & Certification Requirements - High School or GED Experience Requirements - • 1+ years related experience in a call center, customer service, medical office or as a receptionist. - • Previous medical office experience preferred; previous optometric or ophthalmic experience strongly preferred. Knowledge, Skills and Abilities Requirements - • Ability to multi-task and work multiple computer programs at once - • Ability to adapt to change based on business needs - • Professional in appearance and actions - • Logical and Critical thinking skills - • Customer-focused with excellent written, listening and verbal communication skills - • Enjoys learning new technologies and systems - • Detail oriented, professional attitude, reliable - • Exhibits a positive attitude and is flexible in accepting work assignments and priorities - • Meets attendance and tardiness expectations - • Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations - • Interpersonal skills to support customer service, functional, and teammate support need - Able to communicate effectively in English, both verbally and in writing - • Ability for basic to intermediate problem solving, including mathematics - • Intermediate to advanced computer operation - Proficiency with Microsoft Excel, Word, and Outlook - • Specialty knowledge of systems relating to job function - E360/NextGen or applicable EMR system, credentialing eligibility program, phone system. - • Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Location For remote team members, maintain the ability to work in a remote environment while performing required duties and remaining patient focused. Able to work varying shifts including early mornings/evenings to attend meetings and cross training or support other initiatives. The team member is responsible for providing and maintaining a workspace where interruptions are controlled during work hours. The work area should have minimum noise and distraction and be suitable for guarding confidential Company information If you need assistance with this application, please contact (636) 227-2600 Please do not contact the office directly – only resumes submitted through this website will be considered. NOTE: Job descriptions are intended to be accurate reflections of those principal job elements essential for making fair pay decisions about jobs. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.