• Assess OCM and operational readiness • Facilitate virtual and face-to-face meetings with government clients and lead co-ordination/collaboration from various business units • Attend and participate in meetings with many different client stakeholder groups • Identify and formulate organizational target state requirements from written materials and verbal interactions with stakeholders • Identify and document organizational design challenges, obstacles, and decisions, and provide rationale and recommendations to help address resistance to change • Develop and execute communication plans • Define approaches for developing a permanent organizational resiliency and change capacity within differing organizational units and approaches for transitioning key change management responsibilities and activities to them • Apply behavioral tools to assess the impact of change on organizations, using assessments of organizational culture, performance, and readiness for change • Define activities to support change and transition initiatives • Develop and deploy user adoption/training programs around our technology solution • Work directly with the client and end user to affect change • Serve as a trusted advisor to our customers both internal and external. • Test and review all deliverables to ensure quality and compliance. • Be the teammate everyone wants on their team and take ownership in making our company the best place to work.

• Collaborate with the BI Test Lead and government client in planning, training, and testing of reporting and data extracts for the financial system and coordinate with other vendors on testing to adjudicate, resolve, and close issues. • Review existing test plans and develop an updated testing plan for the BI components of each implementation release. • Develop system test scripts for key reports in that implementation release, including the use of automated testing tools. • Maintain and prioritize a testing defect log that will be shared with the government client and other vendors to track testing progress. • Support BI and reporting components of User Acceptance Testing (UAT) training.

• Collaborate with the Wave Testing Lead and government client in planning, training, and testing of functional components of the financial system and coordinate with other vendors on testing to adjudicate, resolve, and close issues. • Review existing test plans and develop an updated testing plan for new requirements and interfaces for each implementation release. • Execute manual and automated test scripts, document results, identify issues and defects, and prepare testing summary reports. • Link test cases to Requirements Traceability Matrix (RTM). • Maintain and prioritize a testing defect log that will be shared with the government client and other vendors to track testing progress. • Prepare materials and support facilitation of User Acceptance Testing (UAT) training.

• Lead the data product strategy, defining the vision, roadmap and direction for solutions that support integrations and automations; • Develop and maintain strategic short- and mid-term roadmaps aligned with the priorities of CRM/Loyalty leadership and the business units of Grupo Guararapes; • Conduct high-level discovery and refinement, connecting business needs to robust, consistent technical solutions; • Manage and prioritize the backlog, taking into account company impact, technical dependencies and the product vision; • Serve as the primary point of contact between business areas, data engineering, architecture and vendors, ensuring clear communication and continuous alignment; • Communicate sprint progress and initiative status, promoting transparency and predictability for internal and external stakeholders; • Anticipate risks, bottlenecks and impacts, proposing alternative approaches to maintain delivery cadence; • Ensure the quality of deliveries, making sure each product increment delivers real and measurable value to Grupo Guararapes; • Research, evaluate and recommend new technological solutions, providing critical analysis of the impact on the group's data ecosystem, integrations and automations.