• The role of the Manager, Coal Mine Methane (CMM Manager) is to lead engagements with government entities and other key stakeholders, such as allied NGO, industry, and academia, in the development of coal mine methane (CMM) mitigation plans and policies that promote emissions reductions in the coal sector, globally. • Conduct technical analysis, plan and execute capacity strengthen workshops and outreach campaigns, and cultivate opportunities for CMM abatement in priority countries, in partnership with the Director of Coal Mine Methane and others within CATF’S Methane Pollution Prevention (MPP) team. • Possess and gain deeper familiarity with technical, economic, market, and policy issues related to CMM and its mitigation. • Collaborate with MPP technical staff, consultants, and other key stakeholders to develop new or updated CMM Measurement, Reporting, and Verification (MRV) protocols and coal sector policies. • Identify opportunities, priorities, and methodologies to answer policy-relevant, CMM-related questions through research and analysis based on stakeholder needs. • Draft and present regulatory comments to stakeholders as part of the policy assessment process, and support regulators in the implementation of mitigation policies. • Assess the policy and political efficacy of existing or new policy proposals developed externally to CATF. • Develop and execute strategies on education and outreach on the importance of CMM emissions reductions, relevant policy concepts and advocacy to achieve policy outcomes. • Manage and execute capacity building activities such as webinars, trainings, roundtables and workshops on CMM for relevant stakeholders (both internally and externally), including regulators, private sector actors, and civil society organizations. • Directly undertake, support and analyze work related to CMM policies and their implementation requirements, and communicate results of analyses to key stakeholders. • Effectively communicate CMM science and technology developments to key decisionmakers, including via blog posts, technical and/or policy reports, white papers, and fact sheets. • Synthesize technical documents, datasets, and discussions into various forms of communications, including presentations, briefs, and talking points. • Manage direct communications and relationships with public officials, as well as leveraging networks of relevant stakeholders from civil society/NGOs, private sector, academia, and other experts. • Write and contribute to blog posts, technical and/or policy reports, white papers, fact sheets, and other forms of content. • Build strong partnerships and engagements with governments in key countries to support CMM mitigation policies and MRV systems. • Collaborate with other international coalitions and civil society organizations to support CMM mitigation efforts in key countries (e.g. UNECE, CCAC, UNEP IMEO, etc.). • Represent CATF in public forums such as meetings, conferences, workshops and webinars. • Work closely with the Director, Coal Mine Methane to support MPP’s regional methane strategies and program development, and advise on new approaches that sustain project and program delivery. • Support budget and consultant management to deliver projects and strategic initiatives in coordination with the Program Management team. • Manage external coal consultants and deliverables. • Coordinate and collaborate CMM initiatives with the broader MPP team, including vis-a-vis shared stakeholders, joint projects, and strategic alignment. • Respond and adapt to new internal CATF policies and procedures.

• Independently own operational alignment for assigned client accounts • Develop a deep working knowledge of client contracts, SLAs, service-line scope, workflows, and operational dependencies • Translate operational performance data into meaningful narratives that clearly articulate drivers, risks, and opportunities • Proactively identify trends, risks, and misalignment across the client lifecycle and recommend corrective actions • Partner with clients to align operational expectations with internal capabilities and constraints • Monitor operational performance indicators and inventory health to identify emerging issues or deviations • Lead structured root cause analysis efforts in partnership with Revenue Services and other internal teams • Develop clear, outcome-oriented action plans with defined ownership, sequencing, and follow-up • Track action plan progress and validate effectiveness over time • Exercise sound judgment in determining when and how to escalate issues, providing clear context, analysis, and recommended paths forward • Own preparation and facilitation of monthly operational reviews and recurring client touchpoints • Document meeting outcomes, decisions, and action items, ensuring clear follow-through • Serve as a consistent and reliable operational presence for assigned client accounts • Advocate for client needs while balancing enterprise standards and scalability • Contribute to process improvement initiatives, workflow refinement, and documentation updates

• Report on work progress and obstacles regularly within your team while providing advice, guidance, encouragement, and constructive feedback to the team. • Manage processes, lessons learned, and best practices within your area of responsibility, continuously driving improvements and efficiency. • Act as a point of escalation for both customer and internal issues, providing timely resolutions and ensuring customer satisfaction. • Enable, support, and empower individual contributors reporting directly to you, fostering their career growth and development. • Effectively manage the workload within your team, ensuring resources are allocated appropriately to meet project and customer demands. • Review and maintain resource load and all related administrative tasks in OnePlan • Proactively identify and recommend changes needed to improve team effectiveness and drive positive outcomes for the customer and department. • Review and approve time sheets and expense reports as appropriate. • Lead the process to estimate existing customer project work to be delivered by resources on your team. • Manage small, existing customer projects assigned to team resources, including assigning tasks, forecasting project work, setting due dates, and completing billing milestones. • Oversee project delivery within your team, achieving on-time and on-budget targets • Collaborate with the Director, PSO to develop and own the onboarding plan for all new team members within your area of responsibility, ensuring a smooth transition and integration. • Contribute to revenue targets and ensure profitability of service engagements. • Develop timelines and action steps for anticipating, framing, and effectively communicating changes within your team. • Collaborate with Human Resources to hire team members. • Work closely with product, engineering, and customer success teams to align services with product capabilities. • Conduct regular one-on-one meetings with direct reports to provide constructive feedback and guidance. • Set clear performance expectations for each direct report and provide guidance to help team members meet expectations. • Evaluate team members’ performance, skills, and potential for growth. • Support cross-functional initiatives to improve internal operations and increase customer satisfaction.

• Lead the development, execution, and optimization of ABM programs including 1:1, 1:few, and 1:many strategies for enterprise and strategic accounts. • Partner with Sales and Sales Operations to define account tiering, prioritization models, buying group mapping, and engagement frameworks. • Build multi-touch, multi-channel ABM programs aligned to buyer journeys—including personalized content, digital ads, outreach plays, and event strategies. • Develop account intelligence and insights to inform personalization, messaging, and sales motions. • Create ABM playbooks, campaign blueprints, and toolkits to drive consistency across Marketing, SDR, and Sales teams. • Drive measurable improvements in account penetration, deal velocity, influence on pipeline, and expansion opportunities. • Orchestrate coordinated account engagement across Marketing, SDR, and Sales. • Build and manage integrated campaign strategies aligned to priority segments, verticals, and customer needs. • Translate commercial strategy and market insights into campaign roadmaps with clear objectives, KPIs, and pipeline coverage goals. • Own the campaign planning and documentation infrastructure, including the marketing campaign calendar, cross-functional planning processes, briefs, timelines, and delivery standards. • Develop campaign briefs, messaging frameworks, audience segmentation, and activation plans across digital, email, paid media, content, and partner channels. • Identify whitespace and segment opportunities to accelerate acquisition, influence opportunities, and expand market presence. • Ensure integrated campaigns seamlessly connect with ABM programs and sales plays for a cohesive buyer experience. • Own full‑funnel ABM & digital campaign execution across email, paid media, retargeting, social, third‑party programs, webinars, events, and landing pages. • Personally build and launch campaigns—creating assets, workflows, and engagement journeys directly in HubSpot and supporting tools. • Build and optimize personalized journeys informed by account signals, intent data, and behavioral insights. • Ensure strong CRM/MAP alignment and flawless activation across Salesforce, HubSpot, and integrated tools. • Maintain high execution standards including briefs, timelines, QA, documentation, and recurring optimization cadences. • Partner with Sales Enablement to deliver targeted materials and coordinated outreach aligned to ABM and campaign initiatives. • Define and track KPIs tied to pipeline influence, account engagement, deal acceleration, conversion, and ROI. • Monitor performance using dashboards, analytics, and intent/behavioral data—delivering clear, executive-ready insights and recommendations. • Operate with a test‑and‑learn mindset: run rapid A/B tests, iterate weekly, and optimize based on real-time data. • Make data-driven recommendations for budget allocation, channel mix, and ABM/digital technology optimization. • Thrive in a builder, scrappy environment by developing creative solutions and executing quickly and effectively. • Perform other duties as assigned to support departmental and company objectives.