Competitive Compensation & Benefits Package! Position eligible for – - Annual incentive bonus plan - Medical, dental, and vision insurance with low deductible/low cost health plan - Generous vacation and sick time accrual - 12 paid holidays - State Retirement (pension plan) - 401(k) Plan with employer match - Company paid life and disability insurance - Wellness Programs - Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Office Location: Available for any of Partners locations; Remote Option Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: The Provider Engagement & Outreach Specialist serves as a liaison between Partners Health Management and healthcare/physical health providers to drive quality improvement, practice transformation, and provider engagement. This role supports physical health providers in implementing evidence-based workflows, optimizing care delivery models, and aligning with value-based care initiatives. The Specialist also leads outreach efforts to foster collaborative relationships, deliver educational resources, and support providers in meeting performance and compliance benchmarks. Roles and Responsibilities: - Support medical providers in transforming care delivery through implementation of patient-centered medical home(PCMH), value-based care models, and quality improvement initiatives. - Engage directly with providers and healthcare teams across North Carolina to build strong partnerships, understand their unique challenges, and provide tailored assistance - Conduct on-site and virtual practice visits to assess workflows, identify improvement opportunities, and provide technical assistance and resources. - Analyze and utilize performance data (e.g., HEDIS, Medicaid measures) to collaborate with providers to design targeted interventions that improve care quality and patient outcomes. - Assist practices with change management strategies to enhance patient outcomes and operational efficiency - Act as a liaison in supporting providers in adopting value-based care practices, that enhance clinical efficiency and patient outcomes - Develop and disseminate outreach materials, toolkits, and communication strategies to strengthen provider relationships. - Stay abreast of emerging best practices, payer requirements, and regulatory changes affecting provider performance and transformation. - Deliver training and coaching on practice transformation topics, data use, and workflow redesign - Track provider progress, document interactions, and report outcomes and barriers to leadership for continuous program improvement. - Work directly with physicians, clinical teams, and administrative staff to improve care delivery, enhance patient outcomes, and increase performance. - Collaborate with internal stakeholders to align resources and interventions - Support practice transformation initiatives that drive sustained improvements in care quality and operational efficiency - Work with providers to encourage preventive service utilization and effective chronic condition management among their patient populations - Assist clinicians achieve measurable improvements in health outcomes and patient satisfaction by fostering patient engagement and adherence to recommended care plans Knowledge, Skills and Abilities: - Deep understanding of value-based care models, and healthcare quality programs. - Experience in healthcare practice transformation, care delivery redesign or clinical operations - Experience engaging and coaching clinical teams (physicians, nurses, and practice managers) - Familiarity with health equity initiatives and strategies to address social drivers of health. - Experience in Project Management and familiarity in process mapping and workflow analysis tools. - Knowledge of and ability to explain and apply the provisions of contractual practices adopted by Partners Health Management and required by NC Division of Health Benefits. - Demonstrate working knowledge of HEDIS quality measures and reporting requirements to support accurate provider education and engagement - Collaborate with providers and internal teams to close care gaps and ensure compliance with HEDIS and other quality initiatives. - Experience working with large multi-site practices. - Ability to analyze clinical and operational data to drive improvement initiatives. - Excellent facilitation and project management skills and familiarity in process mapping and workflow analysis tools. - Strong problem solving, decision-making and negotiating skills. - Exceptional interpersonal skills and strong written and verbal communication skills. - Excellent organizational skills. - Ability to multi-task and meet deadlines. - Considerable knowledge of the laws, regulations and policies that govern the program, which includes and is not limited to contractual requirements adopted by NC Division of Health Benefits and other governmental oversight agencies. - Strong problem solving, negotiation, arbitration, and conflict resolution skills. - Excellent computer skills and proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint. - Demonstrated ability to verify documents for accuracy and completeness; to understand and apply laws, rules and regulations to various situations; to apply regulations and policies for maintenance of consumer medical records, personnel records, and facility licensure requirements. - Ability to make prompt independent decisions based upon relevant facts. - Ability to establish rapport and maintain effective working relationships. - Ability to act with tact and diplomacy in all situations. - Ability to maintain strict confidentiality in all areas of work. - Experience with Electronic Health Records (HER) for clinical processes Education and Experience Required: Bachelor’s degree and a minimum of four years of experience in managed care or a related field with a healthcare provider or insurer/payer. Relevant areas may include provider relations, network development or design, provider engagement services, contract management, or patient financial services. Experience in auditing, accounting, or finance is also applicable. A combination of relevant education and experience may be considered in lieu of a Bachelor’s degree. Must be able to travel as required. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting. Must have the ability to travel as indicated. Other requirements: Must reside in North Carolina or within 40 miles of the NC border. Education and Experience Preferred: Bachelor’s degree in Nursing, Public Health, Healthcare Administration, or a related field (Master’s degree preferred). Deep understanding of value-based care models, healthcare quality programs, and population health initiatives. Demonstrated experience in practice transformation roles and practice support.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Director of Patient Services who will be responsible for the strategic oversight and continuous evolution of Neurotech’s patient support program. This role will lead the execution and optimization of high-impact services to ensure patients receive timely coordinated access to therapy. The Director manages third-party vendors, monitors operational performance, and works cross-functionally to enhance the overall patient experience, ensure compliance, and remove barriers to access. This position reports to the Sr. Director of Patient Services. This position is a remote position. - Lead the day-to-day management of the patient support program(s) to ensure coordinated access to Neurotech’s Encapsulated Cell Technology. - Provide strategic oversight and management of third-party vendors to ensure service level agreement adherence, quality, consistency, and efficiency in service delivery. - Lead the ongoing evaluation and refinement of the patient support program strategy aligning the efforts of the broad cross-functional team to facilitate high-impact interactions with targeted stakeholders. - Partner with commercial colleagues in the development of market research and analytical projects. Implement initiatives that maintain a detailed understanding of key stakeholder needs with a long-range approach to brand positioning. - Collaborate with the Trade Director to ensure the coordination and alignment between Patient Support and Trade Partners. - Closely monitor competitive activities and stakeholder experience to develop and implement strategies to proactively meet competitive threats. - Create, monitor, and report on all relevant metrics of commercial initiatives. - Foster a team culture of engagement, accountability, collaboration, innovation, sense of urgency to serve patient needs and achieving Neurotech corporate vision. - Complete ad-hoc projects and responsibilities as requested and assigned. Qualifications - Proven experience in Patient and HUB Services, with a record of driving financial results in highly competitive markets. - 7 – 10 years of related physician, payor, and patient services experience in the pharmaceutical/biotech industry. - Bachelor’s degree required, MBA or other advanced degree preferred. - Product launch experience in rare/orphan diseases is a must. Gene and Cell therapies, Hospital, Buy-and-Bill and Medicare Part D products; experience preferred. - Flexible, adaptable, diplomatic, and able to effectively deal and manage through ambiguity. - Possesses a good blend of strategic and operational experience with the ability to see the big picture and strong attention to detail. - Effective communication skills with the ability to present ideas, get buy-in and drive consensus within the commercial organization and across project teams. - Demonstrated successful experience in a fast-paced entrepreneurial environment. - Strategic leadership and operational execution particularly in areas like access to therapy, patient education, case management and cross functional collaboration. - Outstanding project and budget management skills and experience managing multiple vendors. - Ability to travel as part of position (approximately 25% required). Company Description Neurotech Pharmaceuticals, Inc. is a private biotech company located in Cumberland, RI and Needham, MA, within the realm of Greater Boston’s vast biotechnology landscape. Since our inception more than 20 years ago, our focus has been on developing and commercializing transformative therapies for chronic eye diseases. The core platform technology, Encapsulated Cell Therapy (ECT), is a first-in-class drug delivery platform designed to slow the progression of chronic eye diseases. Neurotech’s first commercial product, ENCELTO TM (revakinagene taroretcel-lwey), is approved in the United States for the treatment of adults with idiopathic Macular Telangiectasia Type 2 (MacTel). Encapsulated cell-based gene therapy is designed to provide long-term, sustained delivery of therapeutic proteins for the treatment of chronic eye diseases.

At ReversingLabs, our software supply chain security and threat intelligence solutions have become essential to advancing cybersecurity maturity around the globe. We're on a journey to expand adoption and accelerate growth by hiring top talent across the security industry. Notable breaches such as SolarWinds, CircleCI and 3CX have elevated software supply chain security as a top initiative across every organization developing or purchasing software. Only ReversingLabs delivers the software package analysis speed and intelligence needed to protect against this critical area of risk. Our vision is clear. Arming every company with end-to-end insights to ensure development releases securely, IT purchases safely, and the SOC can effectively detect, isolate and respond. We are seeking extraordinary talent for this game-changing opportunity to help forge this transformational journey at ReversingLabs. You, as the Regional Sales Manager, will leverage your sales expertise as a seasoned sales professional to proactively and creatively prospect and hunt for new logo business while growing an install base of some of the finest Fortune 500 clients. You will work closely with enterprise level clients to define their needs and collaborate with them to align them with the best ReversingLabs solution for their organization. You will be highly collaborative with all internal groups from Product to Sales Engineering and Marketing to give stellar service to our prospective and current clients. What You Will Do - As a Regional Sales Manager with ReversingLabs, you will hit the ground running and your highest priority will be to strategically plan and meet or exceed your sales quota - Manage and build relationships with key decision-makers in information security and technology departments within Fortune 500. - Build a healthy opportunity pipeline within your territory and grow your territory revenues - Upsell existing install base clients - You will build out your territory and will strategically work with partner organizations to drive both direct and indirect sales  - Build relationships with channel reps in your territory to improve deal flow - Work strategically our partner team to manage indirect deals - Practice sustained prospecting activity by structuring your day / week efficiently - Work cross functionally with finance, sales operations, sales enablement, marketing and legal to ensure your opportunities are advancing according to your forecasted close date - Other duties as assigned  What We Are Looking For - The ideal candidate must have a SOAR, SIEM background - 6-8  years experience overall - Prior experience selling Security Orchestration platform and SIEM solutions into the SOC - Prior startup experience is also a must to be most successful in this role - Must have prior Enterprise selling experience, specifically looking for enterprise level logos for selling experience in the specified territory - Expertise in managing sales opportunities from prospect to closure - Demonstrated ability to forecast and manage information using SalesForce.com - Extensive contacts in the information security field - Ability to manage multiple high priority tasks to successful completion - Ability to work in a fast paced, geographically dispersed organization - 4 Year Bachelor of Arts or Science degree preferred - 5+ years successful experience selling in the security software industry - Ability to travel a minimum of 30% Benefits & Perks: Designed for How You Work, Live, and Grow 💰 Compensation & Financial Security - A competitive compensation package, including base salary and performance-based bonus or commission (role-dependent), as well as equity, so you share in the success you help build. - 401(k) with both Traditional and Roth options to support your long-term financial goals - Flexible Spending Accounts (Health Care & Dependent Care) to help maximize tax savings 🩺 Health & Well-Being - Exceptional medical coverage, ReversingLabs covers nearly 90% of premiums across all coverage levels, significantly reducing out of pocket costs - Health Reimbursement Arrangement (HRA): we reimburse your medical deductible, providing an extra layer of financial protection and peace of mind - 100 % Employer-paid dental, vision, disability, and life insurance - Voluntary benefits including life insurance, Hospital Indemnity, and Accident coverage for added flexibility and protection - Pet insurance: because family comes in many forms 🐾 - Complimentary Calm app membership to support mindfulness, focus, and better sleep 🌴 Work-Life Balance & Flexibility - Flexible PTO: take the time you need to recharge and take care of what matters most - Quarterly Wellness Weekends: company-wide 3-day breaks built into the year to truly rest and reboot. - Remote work stipend to help offset internet and cell phone expenses - Volunteer Time Allowance: 8 paid hours annually to support a 501(c)(3) organization you care about 🚀 Growth, Learning & Culture - Continuous learning and development with full access to Udemy Business - Clear paths for advancement, internal mobility, and ongoing career development - A collaborative, innovative, and remote-first environment where your work has real impact 🌟 Workplace Recognition ReversingLabs is proud to be recognized as a Best Workplace by Inc. (2025) and a Best Place to Work by Built In (2025 & 2026) across multiple categories. Reflecting our commitment to building a workplace where people feel valued, supported, and empowered to grow. The base salary range for this role is influenced by several factors, including work location, job-related skills and experience, relevant education, training or certifications, and other business needs. For this position, the target base salary is $150K to $160K. At ReversingLabs, we believe that cash salary is just one part of our Total Rewards package. We’re proud to offer a comprehensive benefits package that includes base salary, bonus, stock awards, and extensive healthcare coverage. Additionally, we provide quarterly wellness weekends, retirement savings options, an annual Calm membership, access to Udemy for training and growth development, parental leave, and much more. We look forward to sharing more details about our Total Rewards package during the recruitment process. ReversingLabs was founded in 2009 with the mission to offer the ultimate threat detection solutions. Our security products are used by some of the largest organizations in the world, including 2 of the top 3 banks, 4 of the top 6 software companies, and 2 of the top 6 insurance companies. We have been honored with numerous awards through the years including the 2023 Global InfoSec Award, 2022 CDM Global Infosec Awards, 2021 SC Media Trust Award for Best Threat Intelligence Technology, a 2020 Stevie Award, and the 2017 JPMorgan Chase Hall of Innovation Award for our truly unique malware and explainable threat intelligence products.  Our pioneering technologies, exceptional products, and successful customer deployments also drove investments in ReversingLabs by some of the prominent investors in the world. With remote employees throughout the United States and England, and offices in Boston, United States and Zagreb, Croatia, ReversingLabs will continue to deliver groundbreaking innovation with top global talent. We are committed to an inclusive and diverse team. ReversingLabs is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. If there is a match between your experiences/skills and the Company needs, we will contact you directly. ReversingLabs is an equal opportunity employer.  Applicants only - Recruiting agencies, please do not contact.

**This is a mobile position which will work primarily out in the assigned communities.** Join a Mission That Moves With You: Mobile/Remote Care Management across NC Why You’ll Love Working Here In 2026, the future of healthcare is in the community. As an I/DD Care Manager at Partners, you aren't just managing files—you are the architect of a better life for individuals with Intellectual and Developmental Disabilities. We offer a role that balances clinical excellence with geographic flexibility, supported by one of the most stable and competitive benefits packages in North Carolina. The Perks of Joining Our Team: - Work Where You Live: Fully mobile/remote role serving the counties you live in, work in and call home. - Financial Security: State Retirement Pension plan, 401(k) with employer match, company paid life and disability insurance, and an annual incentive bonus. - Health & Wellness: Low-deductible medical/dental plans and generous vacation + sick time accruals. - Student Loan Relief: We are a Public Service Loan Forgiveness (PSLF) Qualifying Employer—let your work pay off your education. - Celebrate Life: 12 paid holidays and dedicated wellness programs. See attachment for additional details. Location: Available for Gastonia NC location; Mobile/Remote position Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Your Impact & Role As a Partners Care Manager, you will serve as the primary point of contact and navigator for members with I/DD and/or dually diagnosed members. You will lead "Team Based Care," ensuring our members receive holistic support that integrates physical health, behavioral health, and long-term supports and services. What a Typical Week Looks Like: - Meet Members Where They Are: Meet members in their communities to assess their current and projected needs to build Person-Centered Care Plans/Individual Support Plans (ISP) to get them closer to achieving their vision for their lives. - Integrative Leadership: Facilitate interdisciplinary team meetings to ensure doctors, specialists, providers and families are all moving in the same direction to meet the member’s needs. - Transition Expert: Guide members through life’s big changes—moving from school to adulthood, returning home from care facilities, gaining optimal independence and finding the right combination of paid supports to maintain or increase overall health and wellness. - Empowerment: Educate members and families on their rights and connect them to the array of services and our network of providers to secure their future. Who You Are - A Mobile Professional: A North Carolina resident and you thrive on the road and value the autonomy of a community-based role. Travel is an essential part of how you connect with those you serve. - A Systems Navigator: You understand (or are eager to master) Medicaid regulations, 1915i services, and the Tailored Plan landscape. - A Person-Centered Planner: You believe there is no "one size fits all" solution in care management. You bring a voice to vulnerable individuals through your strengths of observation, connecting the dots, supporting their journey through your planning skills. - Qualified Candidate to apply:You’ve earned your degree and put it to work! Congratulations! You are who we are looking for if one of these many different scenarios describe you… - You have earned a Bachelor’s degree in a human services field like psychology, social work, nursing or other relevant human services field: - and you bring with you a minimum of 2 years full-time experience working with individuals with Intellectual and Developmental Disabilities - and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community OR - You earned a Bachelor’s degree outside the human services field - and you have at least 4 years full-time experience working with individuals with Intellectual and Developmental Disabilities. - and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community OR - You earned a Master’s degree - and have a minimum of 1 year full time experience working with individuals with Intellectual and Developmental Disabilities - and at least 2 years of your work experience was with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a setting where they receive care in the community - You reside in North Carolina - You have the ability to travel regularly as needed to perform job duties