Zeiders Enterprises, Inc.

Role Description This position supports the Department of Defense’s Spouse Education & Career Opportunities (SECO) contract, as part of the Military Spouse Employment Partnership (MSEP) team. The Job Search Navigator will work with Career Coaches and MSEP Specialists to assist military spouses in identifying MSEP job opportunities that align with the spouse’s background and goals. The location for this position is open as Zeiders may offer the option of telework within designated geographical areas. - Conduct job research and referral services on behalf of MSEP to facilitate employment opportunities for SECO military spouse population. - Develop an understanding of MSEP partner organizations including industry types, levels of positions, hiring initiatives, etc. - Connect regularly with MSEP Specialists to document hiring trends for each company or organization in the network. - Research MSEP job postings to stay current on opportunities available across the partnership. - Document and update military spouse job tracking records in the SECO Opportunities and Resource System (SOARS) with all pertinent metrics data and results. - Maintain additional correspondence between Career Coaches and reporting as required. - Work with Career Coaches to receive information about the military spouse and research potential job opportunities within the partnership. - Attend MSEP meetings to keep current on hiring initiatives. - Attend Career Coach meetings to share information on JSN services and hiring initiatives. - Liaise between Career Coaches, MSEP Specialists, and MSEP partners on behalf of the spouse, as needed to facilitate employment connections. - Perform ad-hoc job research and reporting services as assigned to support MSEP recruitment activities. Qualifications - Bachelor's degree in education, human/social services or related field OR Four years’ experience providing social services, behavioral health, or adult training. - Three (3) years' experience in training development and delivery, public speaking, group presentation and facilitation skills preferably in adult education, medical or non-medical setting. - Two (2) years' experience supervising or overseeing the delivery of social services and/or education programs, systems and services. - Must be positive and motivated with excellent communications skills and a proactive, solution-oriented attitude. - Strong technology skills, working knowledge of Microsoft Office products (Word, Excel, PowerPoint and Outlook), as well as ability to navigate multiple computer systems simultaneously. - Strong organizational and time-management skills with the ability to oversee and balance multiple priorities and projects concurrently in a fast-paced environment. - Must have excellent organizational and time management skills as well as excellent written and verbal communication etiquette. - Must be able to follow established business processes and demonstrate a strong customer focus. - Must be able to perform in a fast-paced, deadline-driven, customer-service environment. - Must have home internet service with speeds in excess of 3Mb in both directions (upload and download) through a broadband internet service (e.g., Cable, Fios, etc. as opposed to DSL, Satellite, dial-up). - All positions that require access to U.S. Government facilities and systems require U.S. Citizenship. - You will need to complete and clear the full government background check process based on your role. Preferred Qualifications - Knowledge of the mobile military culture and lifestyle. - Experience working in a service operations environment. - Former Military or Military Spouse or Veteran or Wounded Warrior. Physical Demands - Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. - Uses personal computer, telephone, copiers, printers and other office equipment. - The employee must occasionally lift and/or move up to 20 pounds. - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. - Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The noise level in the work environment is usually quiet. Company Description Zeiders Enterprises, Inc. is an Equal Opportunity Employer. Compensation is based on geographic location and experience. Wages are available upon request.

Role Description The LMS Specialist works in the CNIC Division as part of the Professional Development and Training Team. This team supports government contracts delivering quality of life programming to service members and their families. The ideal candidate will provide help-desk support and troubleshooting learner issues, scheduling and management of events in the Cornerstone On Demand (CSOD) LMS, reporting on LMS activities, creation and maintenance of Adobe Connect classrooms, and supporting the delivery of webinars as a session producer. This position requires meticulous attention to detail, ability to conduct quality control (QC) on projects, ability to prioritize and work with little supervision, and strong customer service skills. This is a telework position with non-traditional hours (2:00PM-10:30PM ET). Qualifications - AA/AS degree plus two years’ relevant work experience providing customer service and support in a technical environment. - High speed internet access and a dedicated, distraction-free professional workspace that provides a secure, private environment suitable for full-time telework. - Exceptional computer skills including proficiency in the Microsoft 365 suite of products, such as but not limited to Outlook, Word, Excel, and PowerPoint. - Expertise with data management/data manipulation utilizing advanced features in Excel. - Skill in handling multiple projects simultaneously in a fast-paced environment while meeting project deadlines. - Experience successfully conducting Quality Control activities in a technical setting. - Excellent written and oral communication. - Strong analytical and technical skills with exceptional attention to detail and organization. - Ability to regularly work non-traditional hours of 2:00PM-10:30PM ET. - Ability to travel one to two times per year as required. Requirements - U.S. citizenship is required for this position in accordance with specific federal contract requirements. - Ability to successfully complete a pre-employment and government background investigation to include FBI fingerprints. Benefits - Compensation is based on geographic location and experience. Wages are available upon request. Competencies - Ability to work both independently and as part of a team. - Technical Skills: Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. - Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. - Customer Service: Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. - Oral Communication: Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. - Teamwork: Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Physical Demands Works in office areas. Sits, stands, bends, lifts, and moves intermittently during working hours. Uses personal computer, telephones, copiers, printers and other office equipment. The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment Must have a dedicated professional workspace that provides a secure, private environment suitable for full-time telework and is free of distractions or personal commitments during the workday. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Zeiders Enterprises, Inc. is an Equal Opportunity Employer.

Role Description The Capture Manager works as a full-time employee of Zeiders Enterprises, Inc. (Zeiders) in the corporate home office located in Woodbridge, VA with the opportunity for remote work. The Capture Manager is a key member of the Business Development team responsible for leading capture efforts for new business opportunities across federal, state, local, and education markets. This role ensures seamless collaboration between internal stakeholders and external partners to develop winning strategies, proposals, and solutions that align with the organization’s mission and growth goals. The Capture Manager will work closely with the Business Development Director and cross-functional teams to position the organization for successful bids. Essential Duties and Responsibilities - Lead and manage a collaborative capture process from opportunity identification through opportunity breakdown and Shipley capture phases to award, including win strategy, solutioning, teaming, pricing, and risk management, and ensuring competitive positioning and client engagement. - Conduct market and competitive research; develop customer and competitive landscape; and provide data-driven recommendations for bid/no-bid decisions. - Identify, develop, and maintain strategic relationships with identified markets such as Federal/DoD and/or SLED agencies, prime contractors, teaming partners, subcontractors (including small, disadvantaged, and veteran-owned businesses, and key stakeholders) to strengthen opportunity positioning. - Research and analyze government and education market trends, customer requirements, funding priorities, competitor positioning, and procurement vehicles to present capture strategies in an organized, logical format. - Coordinate with subject matter experts, program leaders, and proposal teams to ensure organized assessment and presentation of opportunities and responsive, compliant, and competitive proposals. - Maintain accurate pipeline data, capture plans, and status reports in CRM system; provide regular updates to the Business Development Director and leadership. - Identify and negotiate teaming agreements, subcontractor relationships, and partnerships to enhance solution offerings and competitiveness. - Ensure all capture activities comply with organizational policies, ethical guidelines, and applicable procurement regulations. - Support post-award transition planning to ensure smooth handoff to operations and program staff. - Represent Zeiders at client meetings, industry events, and conferences to expand market presence. - Travel up to 25–35% for client meetings, conferences, and site visits. - Other duties as assigned. Qualifications - Minimum 5 years of progressive experience in business development, program/project management, or capture management within government contracting (federal/state/local/education markets). - Demonstrated success in leading captures for complex service contracts. - Strong knowledge of Federal procurement processes, DoD and contracting vehicles. - Familiarity with procurement regulations (e.g., FAR/DFARS), contract types, and pricing strategies. - Strong analytical and strategic thinking skills to develop competitive capture plans. - Excellent organizational, communication and interpersonal skills with ability to engage senior-level stakeholders. - Strong business writing and analytical skills; Proficient in Microsoft Suite: Outlook, Word, PowerPoint, Excel, SharePoint; and Online Help Tools. - Ability to manage multiple concurrent opportunities with varying timelines. - Team-oriented and collaborative with proven leadership abilities. - Results-driven with a growth mindset mentality and a willingness to learn and be challenged. - U.S. Citizenship and ability to obtain a Secret clearance. Preferred Qualifications - Operational Experience with Military or Veterans programs; Military experience a plus. - Professional knowledge and experience of procurement with State Local Education Departments (SLED). - Procurement experience with Commercial Customer landscapes in health and human services markets. - Knowledge and operational experience with military or Veteran quality-of-life, behavioral health, family readiness, or human capital services. - Experience with industry-specific research tools to assist with information gathering, bid analysis, and decision making (e.g., Federal Procurement Data System (FPDS), GovWinIQ, Bloomberg Government, or DACIS). - Strong experience with enterprise CRM tools (e.g., Microsoft Dynamics) and data visualization dashboards (Microsoft PowerBI, Tableau). - Established customer/partner network and ability to influence decision-makers while strategically positioning Zeiders for continued growth. Competencies - Ability to work both independently and as part of a team. - Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. - Interpersonal Skills: Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things. - Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. - Written Communication: Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. - Professionalism: Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. - Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. - Project Management: Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and on budget; manages project team activities. Work Environment & Physical Demands - Office-based role with periodic travel. - Uses computers, telephones, copiers, printers and other office equipment. - The employee must occasionally lift and/or move up to 10 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sits, stands, bends, lifts, and moves intermittently during working hours. - Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.