Workplace Safety & Prevention Services

• Wrike platform development and workflow management • Assume ownership of MarComms Wrike setup, rollout, and day-to-day management following transition coverage • Lead deployment activities for new and evolving Marketing & Communications workflows in Wrike, translating business needs into practical system configurations • Serve as the primary day-to-day liaison with any external and internal Wrike supports • Act as our Wrike champion within MarComm, ensuring consistent use of intake forms, workflows, custom fields, and naming conventions • Ongoing adoption, refinement, and practical use by all MarComm teams • Provide first-line support and triage for Wrike questions, issues, and enhancements, escalating only when appropriate • Support onboarding and enablement of new team members and managers to ensure Wrike is used effectively and consistently • Document and maintain just-enough Wrike standards to support sustainability and reduce confusion • Marketing Operations & Delivery Coordination • Serve as a central coordinator to keep marketing initiatives on track through all stages of planning and execution • Operationalize intake and prioritization decisions made by leadership, translating them into clear plans, timelines, dependencies, and capacity visibility • Support intake flow, prioritization, scheduling, resourcing coordination, and dependency tracking across teams • Maintain visibility into approved, paused, and deprioritized work to reinforce focus and follow-through • Proactively surface delivery risks and support timely resolution • Coordinate handoffs and dependencies across Marcomm and internal business partners as needed • Data, Performance & Reporting Support • Support the visualization and reporting of marketing delivery and performance data to inform leadership decision-making • Develop and maintain consistency in how campaign, initiative, and deliverable data is captured and reported across MarComm • Process Improvement & Operational Enablement • Identify recurring workflow friction and inefficiencies and recommend practical, scalable improvements • Pilot small process refinements to improve clarity, efficiency, and follow-through • Support documentation of core operational processes to reduce ambiguity while preserving flexibility • Act as a trusted operational partner to managers bringing structure, foresight, and operational calm to complex work. • Contributes to a healthy and safe work environment (at all times)

• Provide health & safety services and solutions (both virtually and in person) to clients. • Collaborate with WSPS team members to ensure projects are effectively executed, meeting identified customer needs and ensuring a high degree of customer satisfaction and retention. • Accountable for the delivery of solutions (both in person and virtually) to customers maintaining quality standards, project timelines and budget. • Stays in constant communication with WSPS team members and clients to ensure a successful implementation of the project. • Support the Health and Safety Excellence program, as directed. • Promotes the benefits of implementing health and safety initiatives while working at customer sites and/or virtually, actively looking for opportunities to expand the service offering to the customer. • Identifies opportunities for follow-up with the customer. • Utilizes established internal delivery processes to support the customer with the implementation of health and safety solutions based on customer business needs and existing organizational processes and structure. • Assess client needs and work diplomatically within political framework of unionized and non-unionized workplaces and liaise with various stakeholders (e.g. MLTSD, senior management, supervisors, workers) to assist customers in complying with legislations, standards and best practices. • Proactively responds to customer information requests promptly and accurately, acting as a resource or gateway for information and service. • Provides on-site and public training and facilitation services to customers to increase workplace health and safety awareness, using established WSPS training standards and materials. • Provides gap assessment, audit, hazard risk assessments and program development support to customers.