Workforce Optimizer - AI Enabled WFM

**Responsibilities:** - Build data mappings and integrations using integration tools, Workforce Optimizer, and a variety of third party APIs - Support customizations and configurations for existing integrations - Work closely with business analysts, sales, software developers and system architects to understand requirements, workflows and validations to deliver solutions to business needs - Troubleshoot and resolve integration issues as they arise - Learn and implement new integration processes and methodologies