WheelHouse IT
Remote Jobs
IT support and Managed Services Provider (MSP) for businesses in South Florida, Orlando, New York City, and Long Island.
1 Jobs
Support Technician
WheelHouse ITIT support and Managed Services Provider (MSP) for businesses in South Florida, Orlando, New York City, and Long Island.
• Provide remote support for desktops, laptops, mobile devices, printers, and peripheral equipment • Troubleshoot Microsoft 365, Windows operating systems, Active Directory, and networking issues • Support LAN/WAN connectivity and network infrastructure • Document all work performed within the PSA system, ConnectWise experience desired. • Escalate complex issues appropriately while maintaining ownership of the client experience • Assist with client onboarding, deployments, and technical projects as needed • Support cloud-hosted and customer-managed environments • Deliver professional, responsive, and customer-focused service
