Wheelerschools

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a highly organized and detail-oriented WFH Administrative Executive Assistant to join our team. The ideal candidate will have excellent communication and time management skills, as well as a strong understanding of administrative processes and procedures. This is a remote position, and the candidate will have the flexibility to work full time or part time from home. Key Responsibilities - Manage and maintain executive calendars, including scheduling meetings, appointments, and travel arrangements - Prepare and edit correspondence, reports, and presentations - Coordinate and organize internal and external meetings, including agenda preparation and meeting minutes - Answer and direct phone calls, emails, and other inquiries - Maintain and update confidential records and documents - Assist with special projects and events as needed - Conduct research and gather information as requested - Manage and prioritize multiple tasks and deadlines - Provide administrative support to other team members as needed - Uphold a high level of professionalism and confidentiality at all times Qualifications - Minimum of 2 years of experience as an administrative assistant or similar role - Excellent written and verbal communication skills - Strong organizational and time management skills - Proficiency in Microsoft Office and Google Suite - Ability to work independently and remotely - High level of attention to detail and accuracy - Ability to handle sensitive and confidential information with discretion - Experience in the education industry is a plus Benefits - Competitive salary and benefits package - Flexible work schedule - Opportunities for professional growth and development - Supportive and inclusive work environment

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a friendly, reliable, and detail-oriented Customer Service Representative to join our team. The CSR will serve as the first point of contact for customers, providing prompt and accurate support via phone, email, chat, or in person. This role focuses on resolving issues, answering inquiries, and ensuring a positive customer experience. - Respond to customer inquiries through phone, email, live chat, or social media - Resolve customer complaints and issues in a professional and timely manner - Provide accurate information about products, services, and company policies - Process orders, returns, refunds, and account updates - Document customer interactions in CRM systems - Escalate complex issues to appropriate departments when necessary - Follow company procedures and service standards - Maintain customer satisfaction and retention Qualifications - High school diploma or equivalent (Associates or Bachelors degree preferred) - Previous customer service experience preferred - Excellent verbal and written communication skills - Strong problem-solving and multitasking abilities - Ability to remain calm and professional under pressure - Basic computer skills and familiarity with CRM tools - Reliable attendance and punctuality Requirements - Experience in call center or remote customer support - Familiarity with ticketing systems (Zendesk, Freshdesk, Salesforce, etc.) - Bilingual abilities a plus Benefits - Paid training - Health, dental, and vision insurance - Paid time off and holidays - Career growth opportunities