WallsToHome Interiors

• To design, implement, and monitor data-driven systems and dashboards that give founders clear visibility into business performance. • Build founder-level dashboards (weekly & monthly) and define KPIs across all departments. • Track conversion at each stage of the business funnel and identify drop-offs. • Design marketing, sales, design team, execution, finance, and customer experience dashboards with specific goals for each. • Define SOPs for lead handling, sales process, design approvals, and execution tracking.

• Develop Custom Functions across Zoho CRM, Zoho Projects, and Zoho Books using Deluge scripting. • Design and customize Zoho PDF templates (Quotes, Invoices, Estimates, Project reports, etc.). • Build and customize Zoho Forms, approval workflows, and data validation rules. • Automate business workflows using Zoho Flow, CRM workflows, and scheduled functions. • Create dashboards and reports for management insights. • Integrate Zoho apps (CRM, Projects, Books, and others) for seamless data flow. • Troubleshoot and optimize existing automation and workflows. • Collaborate with the internal team to identify process improvement opportunities through Zoho automation.

• Act as a point of contact for customers during the project execution phase, under the guidance of senior team members. • Assist in reviewing design drawings and BOQ, and help explain project scope to customers. • Support in receiving and verifying materials from the warehouse as per order/BOQ. • Coordinate daily with internal teams (Design, Production, Logistics, Installation) to ensure smooth workflow. • Share regular updates/progress reports with customers and internal stakeholders. • Work closely with installation teams to ensure work is carried out as per design and quality standards. • Assist in tracking project timelines and ensure timely execution of activities. • Address basic customer queries and escalate issues to senior team members when required. • Maintain proper documentation and follow-up on pending tasks. • Ensure adherence to quality and safety standards at the site.

• Review interior design drawings, layouts, and technical documents for accuracy and quality. • Check BOQ, measurements, and specifications before project execution. • Ensure that designs meet company standards and project requirements. • Coordinate with designers, project managers, and site teams for corrections or clarifications. • Identify and report design errors, mismatches, or missing details. • Maintain quality checklists and documentation for all projects. • Ensure that final drawings are ready for execution without errors.