Wake County, North Carolina

Title: Economic Benefits Manager Location: United States Work Type: Remote Job ID: req9347 Job Description: What You'll Be Doing Do you have what it takes to be the next Economic Benefits Manager? The Economic Benefits Manager is responsible for the management of the Work First Cash Assistance, Work First Employment Services, and Child Care Subsidy programs. This position provides leadership, strategic direction, and oversight in the delivery of services, policy development, program planning, budget preparation, and staff supervision. Strong leadership, communication, and interpersonal skills are essential to effectively manage staff, collaborate with community partners, and support program initiatives. The position prepares and oversees contracts and develops community resources for all assigned programs. It works collaboratively with other agency programs and services and requires the ability to build and maintain partnerships with businesses, agencies, and community organizations to assist families in achieving self-sufficiency. The successful candidate must demonstrate the ability to work independently, exercise sound judgment, manage multiple priorities, and make effective decisions in a fast-paced environment. Responsibilities include ensuring all programs meet state and local goals by planning and organizing workflow, developing work objectives, realigning workloads to improve staff efficiency, assessing business processes, evaluating program capacity, and determining resource needs. The position ensures compliance with policies and procedures while establishing program performance standards, evaluating staff effectiveness, and maintaining accountability for program outcomes. This role is responsible for providing continual coaching, feedback, and leadership development to staff through meetings, conferences, and evaluations, as well as recommending disciplinary actions when appropriate. Responsibilities also include participation in recruitment efforts, conducting interviews, and making hiring recommendations for vacant positions. Excellent written and verbal communication skills are required to effectively communicate with staff, leadership, community stakeholders, and external partners. This position is not a 100% remote work position; however, a hybrid work schedule may be available depending on performance after six (6) months of employment and maintaining good working status. NOTE: A criminal background and credit check will be conducted. Employees actively support and participate in department emergency preparedness and response activities, which may include temporary changes in responsibilities and working hours. About Our Team The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference! The Basics (Required Education and Experience) - Bachelor's degree - Five years of job-related experience, including three years of supervisor experience - Equivalent education and experience are accepted - Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) - Three years of providing supervision, leadership, and/or program management within a State or County Department of Health and Human Services Economic Services program - Demonstrated leadership experience in staff development, team coordination, strategic decision-making, and program operations - Preferred experience working within a Work First program - Experience managing Child Care Subsidy program budgets - Master's degree in Social Work or Public Administration preferred - Spanish language skills preferred but not required How Will We Know You're 'The One'? - Strong working knowledge of Work Frist Program policies including program planning and goal setting - Working knowledge of Child Care Subsidy Program policies - Ability to develop plans that are creative and innovation in working with the Work First population attaining self-sufficiency - Ability to manage spending, make assessments and projections based on current and anticipated spending levels and policy - Ability to develop alternate funding sources, reacting in a timely manner to maintain the budget at a high co-efficient without overspending - Ability to develop inter-agency agreements, and contracts and monitor these to ensure compliance - Ability to provide guidance and feedback to help an employee or groups of employees strengthen their knowledge, skills and abilities to accomplish a task or solve a problem, which in turn should improve job performance - Ability to establish expectations and clear direction to meet goals and objectives of on-going work for a group of employees - Ability to motivate and engage employees through effective communication - Ability to create a work environment that encourages staff to practice respect, demonstrate open communication and promote accountability - Ability to deal with others in difficult and complex situations to achieve resolution or adherence to laws and/or regulations - Ability to use appropriate interpersonal skills and methods to reduce tension and resolve conflict - Ability to maintain effectiveness when experiencing major changes in work tasks or the work environment - Requires ability to maintain a cooperative relationship with partners - Ability to plan and organize workflow, monitor work performance of team supervisors, and other assigned staff - Ability to remain flexible to meet constantly changing and sometimes opposing demands About This Position Location: HSC Swinburne Raleigh, NC 27610 Employment Type: Regular Work Schedule: Mon. - Fri. 8 am-5 pm Hiring Range: 67,727 - 91,434 Market Range: 67,727.00 - 115,141.00 Please include ALL prior work experience on your application and resume. What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County's FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Conduct individualized nutrition assessments, provide education and counseling, coordinate care with healthcare providers, and document client information to support participants in a supplemental nutrition program for those living with HIV.

Title: Librarian Location: Raleigh, NC Work Type: Part Time, Onsite WCPL is looking for a dynamic and highly motivated Part-time Adult Services Librarian for the Athens Drive Community Library. In addition to providing direct public service, the Librarian delivers programs and services aimed at an adult audience. These Librarian-led programs and services focus on a variety of topics, scaled to match the part-time schedule. Key Responsibilities of an Adult Services Librarian: - Work directly with the public on a service desk providing excellent customer service - Collaborate with the Library Manager and peers to develop and present programs and services to meet the needs of the community - Provide reference and readers' advisory services - Maintain and market areas of the adult collections - Assist the public with basic technology and online searching Schedule for this position: Week 1: Tues: 3:30-9 PM   Thur: 3:00-9 PM Sat: 8:30 - 6 PM  Week 2: Sun: 1-5PM  Tues: 4-9 PM Wed: 4-9 PM Thur: 3-9 PM Week 3: Mon: 4-9 PM Tues: 4-9 PM Wed: 4-9 PM Thur: 3-8 PM Summer Hours: TBD based on staff availability, can be flexible Athens Drive Community Library is centrally located in Raleigh within Athens Drive High School, 1420 Athens Dr., Raleigh, NC 27606. The library operates on a limited schedule during the school year, Mon-Thu 4:00-9:00 pm, Fri 4:00-6:00, Sat 9:00-6:00 and Sun 1:00-5:00. From approximately June 17th - August 12th, the library will be open Mon-Thu 9:00-9:00, Fri-Sat 9:00-6:00, and Sun 1:00-5:00. The Athens Drive Community Library was part of the 2024 Library Bond and will be replaced with a new building in the next seven years. The person selected for this position must undergo a successful criminal background check and education verification, as well as submit fingerprints to the State Bureau of Investigation for a secondary criminal history record check. About Our Team Wake County Public Libraries (WCPL), a division of Community Services, has the distinction of being one of the largest and busiest library systems in NC. The system operates eight regional libraries, thirteen community libraries, two specialty libraries, and a bookmobile. It circulates over ten million books a year and welcomes two to three million visitors annually. WCPL is proud of its excellent customer service and award-winning programs. It creates experiences that engage people of all ages and backgrounds in Wake County. For more information about WCPL programs, services, and positions, please visit: www.wake.gov/libraries https://www.wake.gov/departments-government/libraries/about-wcpl/jobs-careers-wcpl/library-positions-descriptions The Basics (Required Education and Experience) - Master's degree in Librarianship or related field: MLS, MLIS, MIS, ML from an ALA accredited program or NC program - No specific experience required - Equivalent education and experience are NOT accepted - Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) - Coursework in adult services - One year of professional librarian experience - Proficiency in a language other than English How Will We Know You're 'The One'? - Excels at providing customer service - Demonstrates ability to present to diverse audiences - Possesses great technology skills - Demonstrates strong communication and leadership - Maintains a knowledge of library trends in Adult Services - Builds and maintains positive and respectful relationships in a team environment Employment Type: Regular Work Schedule: 20 hrs. per week, combo days, evenings, and regular weekend rotation Hiring Range: 26.16-37.81 Market Range: 26.16 - 37.81