Volantsoft Inc

• Solution Design and Architecture: Design and implement AWS architecture to migrate call recordings and analytics • Assess the existing Amazon Connect and Calabrio integration • Define migration strategies for historical recordings, transcripts, and associated metadata • Develop reusable Infrastructure as Code using AWS CloudFormation, Terraform, or AWS CDK • Backend Development: Build serverless and microservices-based applications • Develop APIs and automation for migrating recordings and metadata • Front-End Development: Develop dashboards and administrative tools • Build interfaces for migration monitoring and operational reporting • Data Migration and Validation: Develop automated scripts and perform data validation • Ensure chain of custody and auditability throughout the migration process • DevOps and Automation: Build and maintain CI/CD pipelines • Security and Compliance: Implement encryption, access controls, and audit logging • Collaboration: Partner with contact center, infrastructure, security, and business stakeholders

• Develop and maintain AWS-based applications with a focus on IVR and telephony systems • Build resilient IVR solutions ensuring proper failure handling, retries, and fallback logic • Manage AWS infrastructure using Infrastructure as Code practices • Design and integrate APIs for seamless IVR workflows • Model and access data using DynamoDB to support application functionality • Collaborate with cross-functional teams to enhance application performance and reliability