VISIUM HEALTHLINK LLC

Role Description As a Nurse Navigator, you become the steady, trusted voice for up to 250 patients each month. Your outreach helps patients better manage chronic conditions, understand preventive care, and stay engaged in their health goals. Over 75% of your day is spent speaking directly with patients, offering education, compassion, and clarity. This is not a job where you wait for the phone to ring—you drive the connection. What You’ll Do - Make up to 15 outbound patient calls daily - Conduct assessments within your LPN scope to understand each patient’s unique needs - Create and collaborate on personalized care plans - Serve as the communication bridge between patients, families, and providers - Educate patients on their conditions, treatment options, and preventive care - Track progress and adjust care plans as needed - Document interactions and work within multiple healthcare systems and tools Qualifications - Active LPN license - 2+ years of hands-on patient care experience - A HIPAA-compliant home office with secure high-speed internet - Experience in patient care coordination or case management - Strong clinical judgment and a heart for patient engagement - The ability to work reliably Monday–Friday without shifting schedules Requirements - Care coordination or case management certification (preferred) - Experience with diverse patient populations (preferred) - Comfort with various EHR systems and healthcare software (preferred) Benefits - Paid Time Off & Paid Holidays - Employee Discounts - Employee Assistance Program - Supportive, mission-focused team culture - Consistent Monday–Friday schedule—no nights or weekends

Role Description As a Chronic Pain Care Navigator, you become a consistent point of contact for patients managing long-term pain conditions. You help patients understand treatment plans, navigate pain management options, address barriers to care, and remain engaged with their providers. - Make up to 20 outbound patient calls daily - Conduct patient assessments within scope related to chronic pain history, symptoms, and treatment adherence - Support care coordination for pain management services, therapies, and follow-up appointments - Reinforce provider-directed care plans, including medication education and non-pharmacologic strategies - Educate patients on pain management options, expectations, and self-management techniques - Identify barriers to care and escalate concerns to the appropriate clinical team members - Serve as a communication bridge between patients, providers, clinics, and care teams - Track patient progress and engagement over time - Document all patient interactions accurately across multiple healthcare systems and tools Qualifications - Medical Assistant (MA) or Licensed Practical Nurse (LPN) - Minimum of 3 years of pain management experience - Strong understanding of chronic pain conditions and treatment approaches - Experience supporting patients with long-term or complex conditions - Excellent communication and patient engagement skills - A HIPAA-compliant home office with reliable high-speed internet - Ability to work a consistent Monday–Friday schedule without rotating hours Requirements - Experience in care navigation, care coordination, or case management (preferred) - Background in multidisciplinary pain management settings (preferred) - Comfort working with EHRs and healthcare software platforms (preferred) - Experience working with high-needs or chronic condition populations (preferred) Benefits - Paid Time Off & Paid Holidays - 401(k) - Employee Discounts - Employee Assistance Program - Supportive, patient-focused team culture - Consistent weekday schedule — no nights or weekends