Visana Health

Role Description Visana Health is an innovative virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. Your Impact: - Direct patient care in virtual synchronous clinic visits, during clinic hours which are M-F 7am to 11 pm EST and Sat 7am to 8pm EST. - Timely patient follow-up work including, but not limited to, medical leadership case consults, responding to patient messages or making phone calls to patients when required. - Reviewing test results and ensuring proper patient notification in compliance with practice standards timelines. - Chart note documentation and completed billing within 24 hours of the patient visit. - Participation in weekly clinical meetings. - Participate in a group practice style environment, offering guidance and support as your expertise allows. - Work closely and collaborate with Dr. Barbara Levy, our CMO. Qualifications - Board-Certified MD - with experience in Women's Health. - Willingness to serve as a collaborating physician of record for Nurse Practitioners. - Commitment to maintaining active licensure in good standing for the duration of the agreement. - Commitment to 12 hrs a week in the clinic. Requirements - Compensation: $120-150/hour paid monthly. - 100% remote role: tele-health visits that emphasize ample time to address the patients' needs. - Flexible schedule: Set the hours that work for you with evening and weekend hours desired. - Malpractice Insurance: Comprehensive coverage provided. - Weekly clinical meetings: will attend and participate in the medical training and support the collaborative practice environment. - Stability: Our providers stay with us long term, we have had a 71% retention rate since 2023 and 89% since 2025. - Work with the best: From our CMO Dr. Levy to our collaborating physicians - we only hire the best and are excited to have the best in Women’s Health continue to join us! - Inclusivity: We encourage people of color, gender non-conforming individuals, those in the LGBTQ+ communities, and all those that consider themselves less represented in healthcare to apply.

Role Description Visana Health is an innovative virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. Your Impact: - Direct patient care in virtual synchronous clinic visits, during clinic hours which are M-F 7am to 11 pm EST and Sat 7am to 8pm EST. - Timely patient follow-up work including, but not limited to, medical leadership case consults, responding to patient messages or making phone calls to patients when required. - Reviewing test results and ensuring proper patient notification in compliance with practice standards timelines. - Chart note documentation and completed billing within 24 hours of the patient visit. - Participation in weekly clinical meetings. - Participate in a group practice style environment, offering guidance and support as your expertise allows. - Work closely and collaborate with Dr. Barbara Levy, our CMO. Qualifications - Board-Certified MD with experience in Women's Health. - Willingness to serve as a collaborating physician of record for Nurse Practitioners. - Commitment to maintaining active licensure in good standing for the duration of the agreement. - Commitment to 12 hrs a week in the clinic. Requirements - Compensation: $120-150/hour paid monthly. - 100% remote role: tele-health visits that emphasize ample time to address the patients' needs. - Flexible schedule: Set the hours that work for you with evening and weekend hours desired. - Malpractice Insurance: Comprehensive coverage provided. - Weekly clinical meetings: will attend and participate in the medical training and support the collaborative practice environment. - Stability: Our providers stay with us long term, we have had a 71% retention rate since 2023 and 89% since 2025. - Work with the best: From our CMO Dr. Levy to our collaborating physicians - we only hire the best and are excited to have the best in Women’s Health continue to join us! - Encouragement for diverse applicants: Even if you don’t necessarily check every box outlined in the following requirements, we want people of color, gender non-conforming, those in the LGBTQ+ communities, and all those that consider themselves less represented in healthcare to apply.

About Visana Health Visana Health is an innovative virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. About the Job As we continue to grow, we are looking for a dynamic and experienced Medical Receptionist who will report into our Revenue Cycle and Billing Manager and help keep our clinic running smoothly. This person will not only be front facing answering phones and helping field questions from our patients but also continue to offer our concierge level of care with various back office duties and special projects. Key Functions & Responsibilities (included But Not Limited To): - Deliver high-quality remote support via chat, phone, and email, serving as one of the first responders to any inbound questions or requests priority items get a proper response. - Answer main clinic phone, fielding questions from patients and insurance companies. - Prep patient charts and confirm insurance eligibility ahead of appointments. - Assist in research and completion of patient referral requests. - Answer any questions or concerns about referrals with patients via intercom. - Update patient records in Athena. - Collect patient payments over the phone when required. - Reschedule patients when a provider calls in sick of reschedules - Complete check outs daily for patients and providers so appointments and be billed. - Troubleshoot and handle any issues within Athena, Aircall or Intercom for the care coordinator team. - Assist in any special projects as needed. - Provides quality customer service - follows HIPAA rules and regulations. Requirements Qualifications - Medical Assistant Certification required. - Experience with multitasking and reprioritizing priorities as needed. - 1+ years experience in customer service and answering phones. - Preferred experience with Athena, Intercom and GoogleSuite. - Self-starter with exceptional attention to detail, strong verbal and visual communication skills, and a track record of executing cross-functional - Passion for health, wellness, and the future of healthcare innovation Benefits & Details - Compensation: $18-20/hr - Fully Remote within the United States - Comprehensive medical, dental, and vision insurance - HSA & FSA options - 401(k) - Work alongside a passionate, mission-driven team transforming women’s healthcare - Benefit perks like Wellhub and Talkspace As part of your role, you may come into contact with sensitive patient information governed by HIPAA. Visana will provide security and privacy training. Why Join Visana Health? Women’s health has been treated like a narrow set of “moments” for far too long. Visana is building something bigger: whole-person care across life stages, with deep clinical expertise in complex, high-cost conditions like menopause, endometriosis, and PCOS. In this role you will help design experiences that allow patients to access care more easily and receive the support they need. Your work will directly shape how members engage with Visana and how clinicians deliver care through our platform. Commitment to Diversity Visana Health is a proud Equal Opportunity Employer. We actively value diverse voices and backgrounds and welcome applicants regardless of race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any legally protected characteristics.

About Visana Health Visana Health is a new and growing virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. Even if you don’t necessarily check every box, please apply, we value diversity in our hiring process. About the Job The Care Coordinator, in collaboration with the multidisciplinary provider team, is responsible for the timely coordination of health care services to meet every patient's individual needs and promote high quality visit experiences and cost effective clinical outcomes. Medical Assistant Certification is required. There are part-time and full-time benefited positions with a 90 day probation period.  Key Functions & Responsibilities (included But Not Limited To): Patient Support - Initiate proactive patient outreach to support lab/imaging/referral tracking, gaps in care and other quality measure improvement efforts. - Perform multiple administrative tasks such as; Scheduling appointments, sending out lab/imaging orders, assisting with pharmacy calls and prescriptions, completing referrals, updating electronic health records, adding/updating insurance packages, collecting payments. Communication - Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages - Conduct effective and compassionate communication with patients to plan, implement and follow up on patient needs. Problem Solving - Real time clinical support to solve/ trouble shoot challenges that come with providing remote virtual services. - Assisting patients with lab, imaging or pharmacy issues in real time. - Identifies and appropriately manages patient related issues to the Provider when required. - Escalates to Practice Leadership in a timely manner when patient cases require special or immediate attention. (E.g. adverse events or patient complaints) Following Regulations - Provides quality customer service- follows HIPAA rules/regulations. - adhere to all relevant regulations, policies, and procedures to ensure patient safety and privacy - Adhere to internal compliance program/protocols Requirements Qualifications - 2-3 years of healthcare customer service experience with hybrid practice models - Medical Assistant certification required - Prior experience utilizing the CoverMyMeds system required - Demonstrated excellence navigating and using an EMR - Must be willing to work nights or weekends including east/west coast time zones - Highly organized, detail-oriented, self-starter - Ability to work M-F 9:00am - 6:00pm Eastern Standard Time Benefits & Details - Compensation: $19-22/hr - Fully Remote - Comprehensive medical, dental, and vision insurance - HSA & FSA options - 401(k) - Work alongside a passionate, mission-driven team transforming women’s healthcare - Unlimited PTO - Benefit perks like Wellhub and Talkspace As part of your role, you may come into contact with sensitive patient information governed by HIPAA. Visana will provide security and privacy training. Why Join Visana Health? Women’s health has been treated like a narrow set of “moments” for far too long. Visana is building something bigger: whole-person care across life stages, with deep clinical expertise in complex, high-cost conditions like menopause, endometriosis, and PCOS. In this role you will help design experiences that allow patients to access care more easily and receive the support they need. Your work will directly shape how members engage with Visana and how clinicians deliver care through our platform. Commitment to Diversity Visana Health is a proud Equal Opportunity Employer. We actively value diverse voices and backgrounds and welcome applicants regardless of race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any legally protected characteristics.

About Visana Health Visana Health is a new and growing virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. Even if you don’t necessarily check every box, please apply, we value diversity in our hiring process. About the Job The Care Coordinator, in collaboration with the multidisciplinary provider team, is responsible for the timely coordination of health care services to meet every patient's individual needs and promote high quality visit experiences and cost effective clinical outcomes. Medical Assistant Certification is required. There are part-time and full-time benefited positions with a 90 day probation period.  Key Functions & Responsibilities (included But Not Limited To): Patient Support - Initiate proactive patient outreach to support lab/imaging/referral tracking, gaps in care and other quality measure improvement efforts. - Perform multiple administrative tasks such as; Scheduling appointments, sending out lab/imaging orders, assisting with pharmacy calls and prescriptions, completing referrals, updating electronic health records, adding/updating insurance packages, collecting payments. Communication - Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages - Conduct effective and compassionate communication with patients to plan, implement and follow up on patient needs. Problem Solving - Real time clinical support to solve/ trouble shoot challenges that come with providing remote virtual services. - Assisting patients with lab, imaging or pharmacy issues in real time. - Identifies and appropriately manages patient related issues to the Provider when required. - Escalates to Practice Leadership in a timely manner when patient cases require special or immediate attention. (E.g. adverse events or patient complaints) Following Regulations - Provides quality customer service- follows HIPAA rules/regulations. - adhere to all relevant regulations, policies, and procedures to ensure patient safety and privacy - Adhere to internal compliance program/protocols Requirements Qualifications - 2-3 years of healthcare customer service experience with hybrid practice models - Medical Assistant certification required - Prior experience utilizing the CoverMyMeds system required - Demonstrated excellence navigating and using an EMR - Must be willing to work nights or weekends including east/west coast time zones - Highly organized, detail-oriented, self-starter - Ability to work M-F 9:30am - 6:30pm or 10:00am - 7:00pm Pacific Standard Time Benefits & Details - Compensation: $19-22/hr - Fully Remote - Comprehensive medical, dental, and vision insurance - HSA & FSA options - 401(k) - Work alongside a passionate, mission-driven team transforming women’s healthcare - Unlimited PTO - Benefit perks like Wellhub and Talkspace As part of your role, you may come into contact with sensitive patient information governed by HIPAA. Visana will provide security and privacy training. Why Join Visana Health? Women’s health has been treated like a narrow set of “moments” for far too long. Visana is building something bigger: whole-person care across life stages, with deep clinical expertise in complex, high-cost conditions like menopause, endometriosis, and PCOS. In this role you will help design experiences that allow patients to access care more easily and receive the support they need. Your work will directly shape how members engage with Visana and how clinicians deliver care through our platform. Commitment to Diversity Visana Health is a proud Equal Opportunity Employer. We actively value diverse voices and backgrounds and welcome applicants regardless of race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any legally protected characteristics.

Location: Mississippi, Alabama, Tennessee, Georgia, South Carolina, West Virginia. Location Type: Fully remote within the United States About Visana Health Visana Health is an innovative virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. How Visana Works: - A trauma-informed approach to care: we listen more than we speak, we validate our patient's experience, and we believe what they tell us - Striking a patient-centered balance between evidence-based care, patient preferences (shared decision making) and values, and investment in long-term patient outcomes - A commitment to excellence in our delivery of care, using the best relatable communication strategies, comprehensive documentation in the patient chart, and extensive care coordination to support the patient's on-going care needs. - Applying the most recent and compelling evidence to our treatment plans. That means using the data and evidence that is most beneficial to women and has the most impact on their health. - A collaborative care team that supports each other like a group practice and helps build more robust evidence-based models constantly learning from each other, closing the knowledge gaps, and working together to deliver the best care using the talents each provider brings independently and collectively. Your Impact - Direct patient care in virtual synchronous clinic visits, during clinic hours which are M-F 7am to 11 pm EST and Sat 7am to 8pm EST. - Timely patient follow-up work including, but not limited to, medical leadership case consults, responding to patient messages or making phone calls to patients when required, - Reviewing test results and ensuring proper patient notification in compliance with practice standards timelines, - Chart note documentation and completed billing within 24 hours of the patient visit. - Participation in weekly clinical meetings. - Participate in a group practice style environment, offering guidance and support as your expertise allows. - Work closely and collaborate with Dr. Barbara Levy, our CMO. Requirements What You’ll Need - Board-Certified MD - with experience in Women's Health - Willingness to serve as a collaborating physician of record for Nurse Practitioners - Commitment to maintaining active licensure in good standing for the duration of the agreement - Commitment to 12 hrs a week in the clinic. What Visana Offers - Compensation: $120-150/hour paid monthly - 100% remote role: tele-health visits that emphasize ample time to address the patients' needs - Flexible schedule: Set the hours that work for you with evening and weekend hours desired - Malpractice Insurance: Comprehensive coverage provided - Weekly clinical meetings: will attend and participate in the medical training and support the collaborative practice environment - Stability: Our providers stay with us long term, we have had a 71% retention rate since 2023 and 89% since 2025. - Work with the best: From our CMO Dr. Levy to our collaborating physicians - we only hire the best and are excited to have the best in Women’s Health continue to join us! Even if you don’t necessarily check every box outlined in the following requirements, we want people of color, gender non-conforming, those in the LGBTQ+ communities, and all those that consider themselves less represented in healthcare to apply because we understand that diversity in our provider team strengthens our organization and helps provide exceptional care to our patients. If you are unsure, please apply anyway! We know how important it is not only to include, but to actively seek out diverse opinions and voices.

About Visana Health Visana Health is an innovative virtual women's health clinic offering comprehensive clinical care and holistic support for women. We are redesigning women's healthcare by bringing a patient-centered human touch to care for complex conditions such as chronic pelvic pain, endometriosis, uterine fibroids, heavy menstrual bleeding, and more. How Visana Works: - A trauma-informed approach to care: we listen more than we speak, we validate our patient's experience, and we believe what they tell us - Striking a patient-centered balance between evidence-based care, patient preferences (shared decision making) and values, and investment in long-term patient outcomes - A commitment to excellence in our delivery of care, using the best relatable communication strategies, comprehensive documentation in the patient chart, and extensive care coordination to support the patient's on-going care needs. - Applying the most recent and compelling evidence to our treatment plans. That means using the data and evidence that is most beneficial to women and has the most impact on their health. - A collaborative care team that supports each other like a group practice and helps build more robust evidence-based models constantly learning from each other, closing the knowledge gaps, and working together to deliver the best care using the talents each provider brings independently and collectively. Your impact - Direct patient care in virtual synchronous clinic visits, during clinic hours which are M-F 7am to 11 pm EST and Sat 7am to 8pm EST. - Timely patient follow-up work including, but not limited to, medical leadership case consults, responding to patient messages or making phone calls to patients when required, - Reviewing test results and ensuring proper patient notification in compliance with practice standards timelines, - Chart note documentation and completed billing within 24 hours of the patient visit. - Participation in weekly clinical meetings. - Participate in a group practice style environment, offering guidance and support as your expertise allows. Requirements What You'll Need - 5+ years experience as a Nurse Practitioner in women’s health (experience and/or certification) licensed with prescriptive authority/independent practice in good standing and without history of discipline or sanctions - Minimum of 3 state licenses (additional licenses welcome) - Board certification in a related specialty (adult, family, midwife, women’s health, etc.) - DEA License - Confident learning new technology and expanding clinical knowledge - Ability to learn and adapt to a treatment philosophy where we educate and support patients - Ability to appear on camera via video conferencing tools to see patients - Telemedicine experience is a plus! Preferred - Some Primary Care experience in addition to Women’s Health expertise - Knowledge of the Athena EMR - Additional language capabilities What Visana Offers - Compensation: Hiring range is $55-70 / hour with competitive bonus structure. *Final offers may vary depending on years of experience and number of state licenses. - 100% remote role: Telehealth visits that emphasize ample time to address the patients' needs - Flexible schedule: Set the hours that work for you with evening and weekend hours desired - Malpractice Insurance: Comprehensive coverage provided - Weekly clinical meetings: Will provide medical training and support the collaborative practice environment - Stability: Our providers stay with us long term, we have had a 71% retention rate since 2023 and 89% since 2025. - Work with the best: From our CMO Dr. Levy to our collaborating physicians - we only hire the best and are excited to have the best in Women’s Health continue to join us! Even if you don’t necessarily check every box outlined in the following requirements, we want people of color, gender non-conforming, those in the LGBTQ+ communities, and all those that consider themselves less represented in healthcare to apply because we understand that diversity in our provider team strengthens our organization and helps provide exceptional care to our patients. If you are unsure, please apply anyway! We know how important it is not only to include, but to actively seek out diverse opinions and voices.

• Drive Member Enrollment Campaigns (Strategy & Planning) • Own enrollment marketing strategy for assigned health plan and employer accounts. • Build campaign calendars aligned to open enrollment and year-round engagement moments. • Align campaign priorities to meet client goals and Visana growth targets. • Execute multi-channel campaigns across email, SMS, direct mail, webinars, events, and employer toolkits. • Lead webinar strategy to drive strong promotion and high attendance/engagement. • Own employer toolkit strategy and partner with Client Success to drive year-round employer adoption. • Write and refine member-facing copy; partner with design to deliver high-quality creative. • Lead client-facing marketing planning meetings and working sessions; translate goals into clear campaign plans and deliverables. • Manage ongoing stakeholder communication, ensuring alignment on timelines, approvals, and performance. • Balance customization requests with scalable marketing frameworks, recommending solutions that protect quality, efficiency, and speed. • Partner closely with Client Success to ensure marketing execution supports retention, renewal, and account health. • Coordinate cross-functional execution with design, copy, and operations to deliver polished, on-time client-ready assets. • Act as the primary marketing point of contact for health plan marketing teams, leading broad + claims-based member outreach strategy. • Provide strategic enrollment marketing guidance for SMB and jumbo employer accounts, supporting high-impact planning and positioning discussions. • Partner with Analytics/Data to define success metrics, interpret performance insights, and translate results into strategic recommendations. • Maintain and evolve Visana’s B2B2C enrollment marketing playbook; act as a go-to resource for Client Success and internal teams. • Track enrollment campaign performance and full-funnel conversion (enrollment → scheduled → completed → retained). • Translate results into clear client or campaign recommendations, testing ideas, and ongoing optimizations to improve ROI. • Partner with Sales and Implementation during pre-sale and launch planning to embed marketing strategy, deliverables, and commitments into client agreements and implementation plans. • Build and refine scalable templates, workflows, and best practices that increase quality and speed across accounts. • Stay current on AI trends and emerging tools; identify practical use cases to improve speed, quality, and consistency across Enrollment Marketing. • Manage and mentor one direct report to start. • Set clear expectations, provide coaching, and create an environment where great work ships fast and keeps getting better.