Travel + Leisure Co. International

• Providing high-quality service to problem-solve all the cases that are related to product and destinations • Help and recommend customers of domestic and international destinations to maximize their travel experience • Interacts with customers to resolve any cases arising before, during and after the trip • Provide customer support related to travel inquiries • Must be comfortable working with minimal supervision • Familiarization with most social media platforms

• Responding to customer inquiries via phone, email, and chat • Assisting customers with booking travel arrangements • Handling customer complaints and providing appropriate solutions • Processing payments and refunds • Updating customer records and information in the database • Collaborating with other departments to ensure customer satisfaction