University of Maine

Title: Administrative Specialist CL2: Rockland Center Location: Rockland United States Part time Bargaining Unit: The University of Maine at Augusta is seeking applicants for the part-time position of Administrative Specialist Career Level 2 (CL2) for the UMA Rockland Center. The CL2 will work thirty hours per week. Responsibilities include, but are not limited to: - Serve as the initial point of contact for students and community members - Provide excellent customer service and support - Assist students with class registration, account inquiries, general financial aid questions, etc. - Troubleshoot technical issues - Create documents using Microsoft Office and Excel - Process confidential information - Schedule and administer student exams - Perform tasks related to accounting and basic bookkeeping - Assist with Student Association activities and event planning - Close the Office and Center; maintain the Center environment Work Schedule: During the Fall and Spring semesters, the schedule will typically be Monday - Thursday 11:00 a.m. to 7:00 p.m. During the Summer semester and breaks, Monday - Thursday, 9:00 a.m. to 5:00 p.m. Occasional additional weekend or evening hours may be required for special events. Wage: $20.39 per hour for a new hire or the applicable transfer rate for a current University of Maine System employee in accordance with the ACSUM collective bargaining agreement. Benefits: UMA offers a wide range of benefits for employees, including, but not limited to, tuition benefits (employee and dependent), comprehensive insurance coverage, including medical, dental, vision, life insurance, and short and long-term disability as well as retirement plan options. Qualifications: Required: - High School diploma or equivalent education and job-related experience, including two years of administrative support experience. - Ability to use grammar, punctuation, and spelling effectively - Extensive use of computers and related software applications, including Microsoft Word, Excel, and Access - Ability to maintain confidentiality - Ability to manage multiple tasks and prioritize and assign work - Excellent communications and interpersonal skills - Knowledge of social networking - Eagerness to learn new technologies - Ability to work independently and as a member of a team - Excellent customer service skills - Excellent analytical and problem-solving capabilities Preferred: - Associate's degree or higher - Previous related experience in an educational setting, preferably in higher education - Knowledge of PeopleSoft (preferably MaineStreet) - Cash handling experience

Title: Administrative Specialist CL2- YourPace Enrollment (Remote or Hybrid Option) Location: Presque Isle United States Job Description: JobID: 2789 Category: Administrative Support JobSchedule: Full time JobShift: Bargaining Unit: The University of Maine at Presque Isle seeks an Administrative Specialist (CL2)- YourPace Enrollment to provide enrollment and registration support for YourPace students, ensuring accurate, timely, and compliant course enrollment and student record management. The role monitors enrollment activity, degree progress, and eligibility for course additions, while maintaining MaineStreet and degree audit accuracy and supporting student success through coordination with Academic Success Coaches and campus partners. This is a full-time position with a fixed schedule of Thursday through Monday, 8:00 a.m. to 4:30 p.m., designed to ensure consistent and timely processing of enrollment requests and student support needs. Remote or hybrid work is available; however, a dedicated, private remote workspace is required. The workspace must support confidential conversations, comply with FERPA requirements, and be large enough to accommodate a full workstation setup, including two monitors and docking equipment. Occasional travel may be required for training, meetings, or events. The starting rate for this full time position is $20.39 (non-negotiable) for a new hire or the appropriate transfer rate for a current employee within the ACSUM collective bargaining unit. In addition, the University will contribute up to a 4% matching contribution to the UMS retirement plan. Additional benefits include medical, dental, vision, and tuition waiver programs for employees and dependents. The UMS is a recipient of the Wellness Councils of America's Well Workplace Award and offers a wellness program. For a complete list of responsibilities and qualifications, please review the complete job description. Required Qualifications: - High school diploma or equivalent (G.E.D.) and sufficient experience. - Two years of administrative support experience. - Technology Requirements: Stable, high-speed internet connection (minimum 25 Mbps; hotspots are not acceptable). - A dedicated, private remote workspace is required for remote or hybrid work. The space must be suitable for confidential conversations, compliant with FERPA requirements, and able to accommodate a full workstation including two monitors and docking equipment. - Completion of a Remote Work Agreement Form. Skills & Competencies: - Superior written and verbal communication skills are critical. Must possess the ability to craft clear, accurate, and professional emails, as well as confidently and warmly guide students over the phone. Active listening skills are a must. - Basic computer skills including proficiency in MS Word, Excel, Google applications, and communication technology (e.g., Zoom). Ability to navigate multiple software applications simultaneously. - An outgoing, positive manner with the ability to connect, motivate, and inspire people. Ability to relate to a diverse pool of prospective students with tact, diplomacy, and discretion. - Perseverance, high attention to detail, and excellent organizational skills. Ability to manage multiple projects, multitask, and work flexibly both independently and as part of a team. - Experience working in Salesforce, MaineStreet, and ImageNow is highly valued. Preferred Qualifications: - Bachelor's degree preferred; candidates with an Associate's degree combined with related experience as an educator, or in admissions, tutoring, counseling, customer service, or sales will be considered. - Equivalent relevant experience specifically as an educator, or in admissions, tutoring, counseling, customer service, or sales. - Previous experience managing multiple projects and adapting to changing priorities in a higher education environment. About the University For more than a century, the University of Maine at Presque Isle has been helping students find their path to great professional careers providing its 3,000 traditional and non-traditional students from all areas of the state, country, and world with life-changing opportunities in a caring, small-university environment. The university sits on 150 acres surrounded by the rolling hills and potato fields of northern Maine and the university strives to be the region's premier learning institution while helping to stimulate cultural and economic development in Aroostook County and the State of Maine. The university serves as an educational and cultural center for the area and its facilities are utilized for lectures, programs, concerts, dance performances, exhibits, and plays that benefit the entire region. Learn more about what Aroostook County has to offer here. Equal Opportunity Statement-The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare.

Title: Archives Assistant Location: Fort Kent United States Part Time Job Description: JobID: 2595 Category: Temporary JobSchedule: Part time JobShift: Statement of the Job The University of Maine at Fort Kent is seeking to hire an Archives Assistant. This is a part-time, temporary position at 20 hours a week. This position supports the Acadian Archives by providing front-line visitor services, assisting patrons with research, assisting with public events and digitization projects. The pay for this position is $18.13 an hour. Essential Duties: - Provide support in the daily operations of the Archives including but not limited to scheduling, telephone screening, greeting visitors and patrons. - Conduct and assist patrons with research in history, culture, genealogy, and others. - Provide tours for visitors and guests. - Assist with organization of public events. - Respond to digital inquiries sent to office email. - Support the preservation of collections through digitization projects. Knowledge, Skills & Abilities: - Excellent customer service skills. - Attention to detail - Problem-solving and critical thinking skills - Strong computer skills - Fluency in French, although not required, will be considered an asset Qualifications: High school diploma or equivalent. At least one year of customer service experience. Reporting Relationship: Director of the Acadian Archives / Archives Acadiennes About the University Located on the northernmost border of Maine, the University of Maine at Fort Kent is a career-focused campus offering relevant, experiential, academic programs and services with personalized attention. UMFK's diverse student population enjoys the opportunity to live and learn in a beautiful, natural setting and a caring, friendly atmosphere where they thrive as engaged members of the community. Our vision is that UMFK will transform students into professionals who have the knowledge, skills, and dispositions necessary to meet the evolving demands of a modern workforce. The University and surrounding communities also play important roles in preserving, cultivating, and celebrating the Franco-American/Acadian culture in the St. John Valley and housing one of two Acadian Archives/Archives acadiennes in the nation. About the Region The surrounding town of Fort Kent is a welcoming town of approximately 4,000 people who are active in various festivals, community gatherings, and civic work. UMFK is embedded near the center of town allowing easy access to amenities and the community at large. Fort Kent, one of Maine's northernmost towns, is the beginning of two highways: U.S. Route 1 and Route 11. The famous scenic U.S. Route 1 starts in Fort Kent and passes through the easternmost towns of Maine bordering Canada and ends up in Key West, Florida. The town also serves as a gateway to the Allagash Wilderness Waterway. From the Allagash Waterway through a forested wilderness, an adventurous canoe trip will take one down to the St. John River. Excellent alpine and cross-country skiing are additional attractions of the community. Of special note is the five-minute walk from the UMFK campus to the beautiful Fish River which flows into the St. John River that serves as the international boundary between Maine and New Brunswick, Canada. We are not able to consider applicants who require Visa sponsorship support. The successful applicant is subject to appropriate background screening. The University of Maine System (the System) is an equal opportunity institution committed to fostering a nondiscriminatory environment and complying with all applicable nondiscrimination laws. Consistent with State and Federal law, the System does not discriminate on the basis of race, color, religion, sex, sexual orientation, transgender status, gender, gender identity or expression, ethnicity, national origin, citizenship status, familial status, ancestry, age, disability (physical or mental), genetic information, pregnancy, or veteran or military status in any aspect of its education, programs and activities, and employment. The System provides reasonable accommodations to qualified individuals with disabilities upon request. If you believe you have experienced discrimination or harassment, you are encouraged to contact the System Office of Equal Opportunity and Title IX Services at 5713 Chadbourne Hall, Room 412, Orono, ME 04469-5713, by calling 207.581.1226, or via TTY at 711 (Maine Relay System). For more information about Title IX or to file a complaint, please contact the UMS Title IX Coordinator at www.maine.edu/title-ix/. Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, such as the University, prepare, publish and distribute an Annual Security Report, (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the University's crime statistics for the past three calendar years; and disclosures regarding the University's current campus security policies. You may view the University's Annual Security Report. If you have any questions, contact Student Affairs at (207) 834-7587. About the University of Maine System The University of Maine System (UMS), established in 1968, consists of seven universities and the University of Maine School of Law, spread across various locations in Maine. UMS provides system-wide services and governance from these locations, leveraging the distinct strengths and collaborations among its institutions to advance strategic priorities for UMS and the state of Maine. Choosing UMS means opting for a high quality of life supported by excellent benefits such as tuition waivers, robust retirement contributions, and comprehensive insurance coverage including medical, dental, vision, life, and disability. Maine's diverse landscapes, from accessible wilderness and rugged coastline to urban centers and rural communities, offer numerous cultural activities, strong public schools, safe neighborhoods, and high-quality healthcare. Discover more about Maine's exemplary lifestyle on the Maine Office of Tourism website.