UIOWA

Role Description This position will assist the Behavior Support Specialists, individuals participating in Iowa’s Money Follows the Person (MFP) program, and their community provider(s) with the implementation and training of individualized behavior support plans. This includes establishing relationships with the individual and providing on-going technical assistance and competency-based training to community providers. This position is fully remote and requires the ability to travel throughout the state, including overnight, and the ability to maintain a home office with high-speed internet. State vehicle provided. This is a specified term position with an end date of 3/31/2027 with strong likelihood of extension. - This position is eligible to participate in remote work. - Remote work must be performed at a location within the state of Iowa and will require a work arrangement form to be completed upon the start of your employment. - Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location. Support the implementation of Behavior Support Plans written by Behavior Support Specialists by: - Providing on-site observations - Conducting fidelity and inter-rater reliability checks - Modeling BSP interventions to fidelity to train direct support personnel and/or family members to best support MFP participants (current and former). - Implementing initial ABA (such as initiating communication teaching protocols) under the direction of a Board Certified Behavior Analyst. - Providing initial and/or ongoing therapeutic interventions (such as developing and practicing coping skills) under the direction of a Board Certified Behavior Analyst. - Participating as a member of participants interdisciplinary teams. - Providing ongoing training to Direct Support Professionals and/or family members on individual’s Behavior Support Plans and related participant specific interventions. - Providing Direct Support Professionals and other team members with additional resources when needed. - Advising regarding additional supports and services that may help meet the participants behavioral support needs. - Preparing documentation and reports as required for the needs of the program. - Attending meetings with partner entities and preparing materials as requested. - Maintaining a caseload tracking system. - Assisting in training new staff in their roles and responsibilities for the MFP program. - May participate in the hiring process for new MFP positions including interview and selection processes. - Managing UI procurement card. - Maintaining records on travel and training expenses related to the position. - Providing feedback for budget needs for implementation and/or development of the service and report them to the Behavior Support Specialist Supervisor. - Assisting with tracking progress and effectiveness of behavioral support plans including collecting data on incidents and reoccurrence of problem behaviors. - Completing required documentation. - Assisting with addressing client concerns in consultation with Behavior Support Specialists and Supervisor. - Identifying and implementing quality improvement initiatives. - Contributing to strategic planning efforts within the scope of behavioral support services work under the direction of the Behavior Support Specialist Supervisor. Qualifications - Bachelor’s degree in a Behavioral Analysis, Psychology, or related field, or an equivalent combination of education and experience. - 1 or more years of behavioral programming experience with an emphasis on positive behavioral support philosophies and crisis prevention. - Demonstrated knowledge of the Home and Community Based Services system, housing and service options, Intellectual Disability/Brain Injury and related conditions, and knowledge of available resources for information and assistance. - Demonstrated excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member. - Demonstrated exceptional organizational skills, showing the ability to manage multiple tasks, establish priorities, and complete tasks in a timely manner. - Proficiency in MS Office software applications, including Word, Excel and Outlook. - Ability to travel extensively within the State of Iowa and hold a valid Driver’s License, plus the ability to meet the University of Iowa Fleet Safety Program driving standards (University of Iowa Operations Manual Part V, Chapter 19). - Ability to maintain a home office and meet technology requirements to conduct business and video conferences using a home internet connection. - Ability to work a flexible schedule. Requirements - Previous experience with crisis intervention and management strategies. - Proficiency in MS Office Computer software applications Planner, One Note, SharePoint, and Teams. - Previous experience with a person-focused program; and/or experience empowering clients and caregivers in making informed choices and finding solutions to support clients through this process. - Experience managing day-to-day program operations, including functions such as self-scheduling, collecting data, and serving as program liaison. Application Process In order to be considered, applicants must upload a resume and cover letter (check the box for required attachment) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days. Successful candidates must self-disclose any conviction history and will be subject to a criminal background check and education verification. This position is not eligible for University sponsorship for employment authorization. Please contact Michael-lynch-2@uiowa.edu with any questions.

Role Description This position will assist the Behavior Support Specialists, individuals participating in Iowa’s Money Follows the Person (MFP) program, and their community provider(s) with the implementation and training of individualized behavior support plans. This includes establishing relationships with the individual and providing ongoing technical assistance and competency-based training to community providers. This position is fully remote and requires the ability to travel throughout the state, including overnight, and the ability to maintain a home office with high-speed internet. State vehicle provided. This is a specified term position with an end date of 3/31/2027 with a strong likelihood of extension. - Support the implementation of Behavior Support Plans written by Behavior Support Specialists by: - Providing on-site observations - Conducting fidelity and inter-rater reliability checks - Modeling BSP interventions to fidelity to train direct support personnel and/or family members to best support MFP participants (current and former) - Implementing initial ABA (such as initiating communication teaching protocols) under the direction of a Board Certified Behavior Analyst - Providing initial and/or ongoing therapeutic interventions (such as developing and practicing coping skills) under the direction of a Board Certified Behavior Analyst - Participating as a member of participants interdisciplinary teams - Provide ongoing training to Direct Support Professionals and/or family members on individual’s Behavior Support Plans and related participant specific interventions - Provide Direct Support Professionals and other team members with additional resources when needed - Advise regarding additional supports and services that may help meet the participants behavioral support needs - Prepare documentation and reports as required for the needs of the program - Attend meetings with partner entities and prepare materials as requested - Maintain a caseload tracking system - Assist in training new staff in their roles and responsibilities for the MFP program - May participate in the hiring process for new MFP positions including interview and selection processes - Manage UI procurement card - Maintain records on travel and training expenses related to the position - Provide feedback for budget needs for implementation and/or development of the service and report them to the Behavior Support Specialist Supervisor - Assist with tracking progress and effectiveness of behavioral support plans including collecting data on incidents and reoccurrence of problem behaviors - Complete required documentation - Assist with addressing client concerns in consultation with Behavior Support Specialists and Supervisor - Identify and implement quality improvement initiatives - Contribute to strategic planning efforts within the scope of behavioral support services work under the direction of the Behavior Support Specialist Supervisor Qualifications - Bachelor’s degree in a Behavioral Analysis, Psychology, or related field, or an equivalent combination of education and experience - 1 or more years of behavioral programming experience with an emphasis on positive behavioral support philosophies and crisis prevention - Demonstrated knowledge of the Home and Community Based Services system, housing and service options, Intellectual Disability/Brain Injury and related conditions, and knowledge of available resources for information and assistance - Demonstrated excellent written and verbal communication skills, including experience or capacity to demonstrate positive interpersonal skills and work as a cooperative team member - Demonstrated exceptional organizational skills, showing the ability to manage multiple tasks, establish priorities, and complete tasks in a timely manner - Proficiency in MS Office software applications, including Word, Excel and Outlook - Ability to travel extensively within the State of Iowa and hold a valid Driver’s License, plus the ability to meet the University of Iowa Fleet Safety Program driving standards - Ability to maintain a home office and meet technology requirements to conduct business and video conferences using a home internet connection - Ability to work a flexible schedule Requirements - Previous experience with crisis intervention and management strategies - Proficiency in MS Office Computer software applications Planner, One Note, SharePoint, and Teams - Previous experience with a person-focused program; and/or experience empowering clients and caregivers in making informed choices and finding solutions to support clients through this process - Experience managing day-to-day program operations, including functions such as self-scheduling, collecting data, and serving as program liaison Application Process In order to be considered, applicants must upload a resume and cover letter (check the box for required attachment) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 7 calendar days. Successful candidates must self-disclose any conviction history and will be subject to a criminal background check and education verification. This position is not eligible for University sponsorship for employment authorization. Please contact Michael-lynch-2@uiowa.edu with any questions.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description University of Iowa Health Care Department of Nursing is seeking 80-100% Hybrid/Remote Phone Triage Staff Nurses to work in the L11 Pediatric Cancer Center. This role is approved for hybrid or remote work following the completion of a successful orientation period. May be required to come on site for ongoing education, training and orientation needs throughout employment. Sign-on incentive: Qualified candidates are eligible for a sign-on bonus up to $10,000. This position is primarily responsible for taking live calls for the Pediatric Cancer Center clinic patients to provide over the phone assessment and triage through an active listening and questioning process. - Answers telephones, prioritizes clinical triage calls, follows clinical protocols, and coordinates services, as needed for patients. - Verifies patient demographic information and accurately documents phone encounters into electronic health record. - Provides phone-based support for oncology patients managing treatment side effects, pain, medication concerns, and emotional distress. - Collaborates closely with oncology physicians, nurse practitioners, and care teams to ensure continuity and quality of care. - Serves as an escalation point for clinical patient issues and other team members requiring clinical support, and provides clinical advice based on clinical protocols and procedures. - Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate patients. - Creates a positive patient experience at every encounter, attempting to independently resolve any issues or concerns of the patient at the time of the phone call, within the scope of the role. - Assists with scheduling appointments or referring patients to outside agencies for care, as appropriate. - Incorporates scientific, behavioral, and humanistic principles for application to clinical practice. - Utilizes, adheres, and supports departmental standards and practice guidelines. - Applies nursing theory to the assessment, diagnosis, treatment, and evaluation of patient responses to health and illness. - Assesses patient health care preferences and expectations. - Maintains skills/competency related to special equipment, medications, and procedures common to the patient population of the unit/division. - Uses evaluation data to revise and implement change. - Assumes accountability for the provision of care for patients. - Participates as a member of the health care team utilizing effective communication skills. - Participates in the development of unit, division, department, and hospital policies, procedures, and protocols. - Participates in the development and implementation of computer applications. - Participates in the orientation of new nursing staff and the ongoing education of nursing personnel, as directed by the Nurse Manager or designee. - Participates in formal and informal teaching with health care students. - Functions as a patient advocate. - Incorporates the principles of Service Leadership to ensure positive patient/customer relations. - Maintains confidentiality. - Practices within legal boundaries of the Nurse Practice Act. - Evaluates and validates performance with Nurse Manager or designee and sets goals for work performance. - Adheres to UI Health Care policies regarding personal conduct, including following established leadership, remaining responsive to instruction and coaching from supervisors, and meeting the standards of personal appearance, attendance, and punctuality. Qualifications - Current license to practice in the state of Iowa by the time of hire. - Minimum 2 years recent (within last 12 months) hem/onc nursing experience. - Excellent written and verbal communication skills. - Demonstrates excellent interpersonal skills with patients/families, nursing staff, and interdisciplinary team members as demonstrated through written and verbal interactions. - General computer skills. Requirements - Minimum of 2 years pediatric hem/onc nursing experience, preferably with ambulatory experience. - Prior experience with nurse triage or in a call center setting. - Previous experience with EPIC. Benefits - Fringe benefit package including paid vacation. - Sick leave. - Health, dental, life, and disability insurance options. - Generous employer contributions into retirement plans. Additional Information Compensation: Salary will be based on years of experience and percent effort, starting at $61,183 minimum at 100% effort. Schedule: Monday-Friday, 0800-1630. No nights, no holidays, no weekends. This position is eligible for remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually. In order to be considered, applicants must upload a resume that clearly addresses how they meet the listed required and desired qualifications of this position. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. This position is not eligible for University sponsorship for employment authorization.