TutorSpace

• Berate telefonisch Eltern • Verstehe die Bedürfnisse der Eltern und ihrer Kinder • Überzeuge nach der ersten Probestunde von unseren Nachhilfepaketen • Kommunikation per Anruf, Whatsapp, E-Mail

• As the primary contact, you ensure high customer satisfaction among parents and students (by phone, email and WhatsApp). • You always help our customers find the optimal solution and advise them with a caring ear during contract renewals and when determining the required lesson volume. • You coordinate closely with our tutor and education advisor teams. • You support customers during substitute arrangements and teacher changes to ensure a seamless transition of lessons that leads to success for the child. • You ensure problems are reliably resolved and even cancellation discussions are handled positively.