Trusted Results Therapy Group

• Receive and enter referrals from MedSender into TownSquare and Homebase • Triage and tag service type — therapy, med mgmt, psych testing • Contact patients same day — confirm service interest and insurance • Match patient to correct provider based on insurance, location, availability • Schedule appointments for mental health therapy • Manage 8-attempt follow-up queue over 2 weeks for unreached patients • Field inbound callbacks from Therarep queue same business day • Discharge patients after 8 failed contact attempts and notify referring practitioner