True North DPO

Role Description The Business Analyst will play a key role in supporting business operations, technology initiatives, and data-driven decision making across our growing organization. This role involves working closely with leadership, operations, finance, and practice teams to analyze processes, identify opportunities for improvement, and implement technology-enabled solutions. The ideal candidate brings a strong business foundation combined with a high level of comfort using modern tools, including AI coding agents, to streamline workflows, enhance reporting, and support scalable growth. Key Responsibilities - Analyze business processes, workflows, and operational data to identify inefficiencies and opportunities for improvement. - Develop reports, dashboards, and business insights to support decision-making across leadership and practice teams. - Gather and document business requirements, translating them into clear, actionable plans and solutions. - Support implementation of technology solutions, automation tools, and process improvements across departments. - Leverage AI coding agents and AI-enabled tools to enhance analysis, automate workflows, and improve productivity. - Prepare clear summaries, recommendations, and project updates for leadership. - Collaborate cross-functionally with operations, finance, recruitment, marketing, and practice support teams. - Identify opportunities to improve data accuracy, reporting consistency, and operational efficiency. - Assist in evaluating and implementing new tools and systems to support organizational growth. Qualifications - Bachelor’s degree in Business, Commerce, Management, Analytics, Information Systems, or related field. - 5+ years of experience in business analysis, operations analysis, data analytics, systems analysis, or a related role. - Experience using AI coding agents is required. - Strong analytical skills with the ability to interpret data and translate insights into actionable recommendations. - Strong proficiency with spreadsheets and reporting tools (Excel, Google Sheets, etc.). - Excellent communication skills, with the ability to present information clearly to both technical and non-technical stakeholders. - Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment. - Self-starter with the ability to learn quickly and take initiative. Preferred Skills - Experience with tools such as Power BI, CRM systems, ATS systems, or project management platforms. - Familiarity with AI tools such as ChatGPT, Claude, Cursor, Replit, GitHub Copilot, or similar coding agents. - Experience with basic coding, scripting, automation, or workflow tools is an asset. - Exposure to multi-location or healthcare/dental environments is an asset. Requirements - Salary Range: $100,000–$150,000. - Compensation is commensurate with experience and skills. Benefits - Competitive salary. - Opportunity to work in a collaborative and forward-thinking environment. - Chance to be part of building a technology-driven organization from the ground up.