Trajectory Revenue Cycle Services

• Accurately assign CPT, HCPCS, and ICD-10 codes for professional surgical services, focusing on Evaluation and Management encounters and associated tangential services. • Review medical documentation to ensure coding compliance with regulatory and organizational guidelines. • Collaborate with healthcare providers and coding auditors to resolve coding discrepancies or documentation issues. • Maintain proficiency in current coding practices, regulations, and industry updates to ensure accurate and up-to-date coding. • Support internal teams by providing coding insights, education, and training on best practices related to professional services coding. • Identify and communicate potential compliance risks or areas for improvement in coding processes.

• Professionally handle inbound calls from patients regarding their medical bills and financial matters. • Engage with patients in a compassionate and empathetic manner, addressing their concerns and inquiries with utmost care. • Collect payments over the phone, ensuring accurate recording and documentation. • Assist patients in setting up payment plans, as needed. • Interpret and explain Explanation of Benefits (EOB) statements to patients, helping them understand insurance coverage and billed charges. • Investigate and research claims that require further attention, such as denied claims or billing disputes. • Collaborate with insurance companies and healthcare providers to resolve billing issues efficiently. • Maintain detailed and accurate records of all patient interactions, payments, and resolutions. • Stay up-to-date with healthcare billing regulations and compliance standards.

• Assign accurate CPT®, ICD-10-CM, and HCPCS Level II codes for cardiovascular and interventional radiology procedures • Apply correct modifiers in accordance with payer and regulatory guidelines • Review operative reports, procedure notes, and supporting documentation to ensure coding accuracy and completeness • Ensure compliance with CMS, NCCI, Medicare, Medicaid, and commercial payer rules specific to ASC and outpatient services • Identify documentation deficiencies and query providers when clarification is required • Support charge capture processes and resolve coding-related denials or rejections • Participate in internal and external audits, including responding to audit findings and implementing corrective actions • Stay current with coding updates, CPT changes, payer policies, and regulatory requirements related to cardiovascular and IR coding • Collaborate with billing, compliance, and revenue cycle teams to optimize reimbursement while maintaining compliance • Maintain productivity and accuracy standards as defined by the organization

• Accurately assign ICD-10 diagnosis codes to patient encounters • Prepare and submit electronic and paper claims to insurance payers • Monitor claim status, identify and resolve claim rejections • Post payments, adjustments, and denials into the billing system • Address registration-related issues such as insurance verification • Analyze denied claims and prepare appeals to insurance payers • Conduct regular reconciliation of accounts receivable • Maintain knowledge of current billing regulations and coding guidelines

• Assign appropriate CPT, ICD-10-CM, and HCPCS codes for outpatient cardiology procedures, including diagnostic tests, invasive procedures, and interventional cardiology cases performed in an ASC setting • Validate code selection against operative reports, procedure notes, diagnostic results, and physician documentation • Apply modifiers accurately to reflect the ASC environment and ensure correct billing • Ensure coding practices align with CMS guidelines, NCCI edits, payer-specific policies, and ASC billing rules • Identify and address documentation gaps by querying physicians for clarification when necessary • Participate in regular coding audits and implement corrective actions to maintain accuracy benchmarks (e.g., 95% or higher) • Work closely with physicians, nurses, and administrative staff to resolve coding-related issues • Provide feedback and education to clinical staff on documentation improvement for cardiology-specific services • Support the billing department with claims-related coding inquiries and appeals • Maintain up-to-date knowledge of coding guidelines, cardiovascular procedures, and ASC-specific regulations • Participate in continuing education and attend training sessions as required to retain certification(s)

• Quickly and Accurately code facility services for a wide range of surgical procedures and diagnostic studies • Understand and follow NCCI edits and bundling requirements for facilities • Understand and follow implant charging and coding in facility setting • Research and correct coding issues for proper payment independently • Work directly with the billing department to effectuate smooth AR processes • Write appeals for denials • Identify trends and offer corrective action • Work with administration to improve processes • Represent Trajectory and its clients in a professional manner • Maintain excellent customer service to both our clients and our provider's patients • Other duties as assigned by manager

• Accurately assign CPT, HCPCS, and ICD-10 codes for professional services, focusing on Evaluation and Management encounters and associated tangential services. • Review medical documentation to ensure coding compliance with regulatory and organizational guidelines. • Collaborate with healthcare providers and coding auditors to resolve coding discrepancies or documentation issues. • Maintain proficiency in current coding practices, regulations, and industry updates to ensure accurate and up-to-date coding. • Support internal teams by providing coding insights, education, and training on best practices related to professional services coding. • Identify and communicate potential compliance risks or areas for improvement in coding processes.