Tracker Products

• Achieve quarterly goals in new ARR within the calendar year, with clear alignment to sales outcomes • Consistently meet or surpass weekly and monthly metrics directly tied to sales performance and client engagement • Foster a collaborative culture of teamwork, optimism, and work ethic, maintaining a positive and proactive attitude • Identify new methods for prospecting and generating business opportunities • Work closely with SDR to ensure timely follow-up on CRM leads • Effectively prioritize tasks, especially within CRM systems, ensuring follow-up within designated timelines for optimal engagement • Show flexibility, coachability, and a desire for continuous improvement and career development • Partner with colleagues to enhance sales performance through shared insights and coordinated efforts • Develop an understanding of state legislative policies across assigned territories to identify opportunities and align offerings • Engage with clients to cultivate long-term relationships • Identify and prioritize relevant associations and regional/district meetings within assigned territory to present our value proposition • Know the market and competitive landscape and be able to make intelligent, effective decisions for reaching target audiences

• Manage the implementation of data for assigned projects. • Work closely with project teams and clients to ensure seamless data conversion processes. • Develop and document workflows, processes, and best practices for data conversion. • Proactively identify opportunities for automation and efficiency improvements. • Utilize tools such as Excel, SQL, and data transformation software to manipulate and migrate data. • Ensure data integrity, consistency, and accuracy throughout the migration process. • Train and lead the team on best practices and technical solutions for data conversion and transformation. • Assign new projects to team members. • Manage data timelines and deliverables. • Provide reporting and metrics for data imports.

• Own and articulate the product vision, strategy, and multi-phase roadmap aligned with company goals, customer needs, and regulatory requirements. • Lead the full product lifecycle from discovery and validation through delivery, launch, and iteration. • Establish a user- and data-informed product operating model, moving the organization from ad-hoc decisions to structured prioritization. • Serve as the company’s primary voice of the customer, grounding decisions in real user needs and feedback. • Act as the primary product manager initially, including: Running product discovery and customer interviews • Defining problems, outcomes, and success metrics • Writing clear product requirements, user stories, and acceptance criteria • Managing the product backlog and prioritization • Analyze product usage, feedback, and KPIs to inform roadmap decisions and measure impact. • Establish and maintain lightweight product processes, tools, and documentation. • Directly manage Engineering and QA teams. • Ensure strong alignment between product priorities and engineering execution, balancing speed, quality, and sustainability. • Provide leadership on Delivery planning and sequencing, Quality standards, and release readiness, Capacity and dependency planning. • Act as the single point of accountability for product outcomes across Product, Engineering, and QA. • Serve as the bridge between Product, Engineering, QA, and customer-facing teams (Sales, Customer Success, Support). • Partner with Marketing and Sales on product launches, positioning, and go-to-market readiness. • Communicate product direction, trade-offs, and progress clearly to executives and stakeholders. • Lay the foundation for a scalable product organization, including future roles, processes, and career paths. • Mentor engineering leadership and contribute to a culture of collaboration, ownership, and continuous improvement.