TigerTel

Role Description Hiring Full Time Remote Bilingual French Call Centre Specialist - Work from Home We are looking for energetic and professional individuals with great attention to detail to join our team. We provide paid training, great ongoing support, and health and dental benefits/RRSP upon completion of probation. Key Responsibilities - Managing inbound phone calls from our clients (we are not a telemarketing centre) - Professionally greet callers, provide and request required information - Relay and route critical messages to on-call personnel by prioritizing emergency calls - Responding to customer requests professionally and with accurate information Qualifications - A friendly and upbeat voice and a positive attitude - Good grammar and spelling as well as a professional demeanor - Computer skills in a Windows-based environment - Customer Service: 1 year (Required) - Call Centre Experience: 1 year (Preferred) - Punctual with great attendance - Fast learner and be able to type well (at least 35 words per minute) - High school or equivalent (Preferred) - Be a 'team player'! Requirements - Our positions require candidates that are very detail oriented and process information logically. - We handle calls for a large number of accounts, so there is always a lot of activity and new challenges to face and resolve daily! Compensation - $22.00/hour Benefits - RRSP with company matching - Dental Insurance - Health Insurance - Paid Time Off - Vision Insurance Benefit Conditions - Waiting period may apply, only full-time employees eligible Shifts Offered - Full Time (35-40 hours) per week - Shifts between 8am-11pm EST - 24/7 availability - You must be available to work weekends - Daytime and Evening shifts available to include a minimum of Saturday, Sunday, and Monday - The first week of training will follow a split schedule: - Monday and Tuesday, 1:30pm-9:30pm EST - Wednesday-Friday, 9am-5pm EST Equipment and Facilities - You must provide a PC/Laptop with Windows 11 or above - High Speed Internet, direct ethernet cable connected - You must provide a USB Headset - Must have a quiet and distraction-free office space or room with a door closed for confidentiality Instructions - Before applying, please conduct a free speed test online. You will NOT be able to work off Wi-Fi. - Make sure you are connected to Wi-Fi and not cellular. - Go to fast.com on any browser. The test will begin to load automatically. Let it run until it gives you a final download speed. - When download speed is final, click "Show More Info" to begin testing upload speed. - Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position. To Apply - Click Apply Now and answer any questions provided. - We will be in contact with you with the next steps, which will include Indeed Assessments that will be sent to you via email / your Indeed account. - You must complete the assessments to proceed to the next step. Equal Opportunity Employer TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Role Description Embauche d'agents de service à la clientèle bilingues à temps plein pour centres d'appels français - Travail à domicile. Nous sommes à la recherche de personnes énergiques, accueillants et professionnelles avec une grande attention aux détails pour joindre à notre équipe. Nous offrons une formation rémunérée, ainsi qu'un support permanent de qualité. Responsabilités Principale - Gérer les appels de nos clients (nous ne sommes pas un centre de télémarketing). - Répondre de manière professionnelle aux appelants, fournir et prendre de l'information des appelants. - Recevoir et acheminer les messages critiques vers le personnel de garde en priorisant les appels d'urgence. - Répondre aux demandes des clients de manière professionnelle et précise. Qualifications - Attitude positive et enthousiaste. - Une très bonne maîtrise de la grammaire anglaise et française. - Être à l'aise à l'informatique, notamment avec le système d'exploitation Windows. - Être ponctuel. - Capacité d'apprentissage rapide et savoir écrire 36 mots par minute. - Diplôme d'études secondaires ou équivalent (préférable). - Aimer travailler en équipe. Requirements - Customer Service: 1 an (Requis). - Call Centre Experience: 1 an (Préféré). - Ponctualité avec une excellente assiduité. - Capacité d'apprentissage rapide et savoir taper au moins 35 mots par minute. - Diplôme d'études secondaires ou équivalent (Préféré). Benefits - REER avec contribution de l'entreprise. - Assurance dentaire. - Assurance maladie. - Congés payés. - Assurance des soins de la vue. Company Description TigerTel est un employeur souscrivant au principe de l'égalité des chances, qui s'engage à offrir des opportunités d'emploi égales à tous les candidats et employés, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine nationale, à l'âge, au handicap, au statut d'ancien combattant ou à toute autre caractéristique protégée par la loi applicable.

Role Description Nous sommes à la recherche de spécialiste du service à la clientèle courant bilingue anglais/français à Temps partiel. - Travail à domicile - Salaire de départ: 22 $ de l'heure - Nous offrons une formation rémunérée, ainsi qu'un support permanent de qualité. Qualifications - Attitude positive et enthousiaste - Une très bonne maitrise de la grammaire anglaise et française - Être à l'aise à l'informatique, notamment avec le système d'exploitation Windows - Être ponctuel - Capacité d'apprentissage rapide et savoir écrire 36 mots par minute - Diplôme d'études secondaire ou équivalent (préférable) - Aimer travailler en équipe Requirements - Gérer les appels de nos clients (nous ne sommes pas un centre de télémarketing) - Répondre de manière professionnelle aux appelants, fournir et prendre de l'information des appelants - Recevoir et acheminer les messages critiques vers le personnel de garde en priorisant les appels d'urgence - Répondre aux demandes des clients de manière professionnelle et précise Benefits - REER - Assurance dentaires - Assurance maladie - Congés payés - Assurance des soins de la vue Company Description TigerTel est un employeur souscrivant au principe de l'égalité des chances, qui s'engage à offrir des opportunités d'emploi égales à tous les candidats et employés, sans égard à la race, à la couleur, à la religion, au sexe, à l'orientation sexuelle, à l'identité de genre, à l'origine nationale, à l'âge, au handicap, au statut d'ancien combattant ou à toute autre caractéristique protégée par la loi applicable.

Role Description Hiring Full Time Remote Bilingual French Call Centre Specialist - Work from Home We are looking for energetic and professional individuals with great attention to detail to join our team. We provide paid training, great ongoing support, and health and dental benefits/RRSP upon completion of probation. Key Responsibilities - Managing inbound phone calls from our clients (we are not a telemarketing centre) - Professionally greet callers, provide and request required information - Relay and route critical messages to on-call personnel by prioritizing emergency calls - Responding to customer requests professionally and with accurate information Qualifications - A friendly and upbeat voice and a positive attitude - Good grammar and spelling as well as a professional demeanor - Computer skills in a Windows-based environment - Customer Service: 1 year (Required) - Call Centre Experience: 1 year (Preferred) - Punctual with great attendance - Fast learner and be able to type well (at least 35 words per minute) - High school or equivalent (Preferred) - Be a 'team player'! Requirements - Our positions require candidates that are very detail oriented and process information logically. - We handle calls for a large number of accounts, so there is always a lot of activity and new challenges to face and resolve daily! Compensation - $22.00/hour Benefits - RRSP with company matching - Dental Insurance - Health Insurance - Paid Time Off - Vision Insurance Benefit Conditions - Waiting period may apply, only full-time employees eligible Shifts Offered - Full Time (35-40 hours) per week - Shifts between 8am-11pm EST - 24/7 availability - You must be available to work weekends - Daytime and Evening shifts available to include a minimum of Saturday, Sunday, and Monday - The first week of training will follow a split schedule: - Monday and Tuesday, 1:30pm-9:30pm EST - Wednesday-Friday, 9am-5pm EST Equipment and Facilities - You must provide a PC/Laptop with Windows 11 or above - High Speed Internet, direct ethernet cable connected - You must provide a USB Headset - Must have a quiet and distraction-free office space or room with a door closed for confidentiality Instructions - Before applying, please conduct a free speed test online. - Make sure you are connected to Wi-Fi and not cellular. - Go to fast.com on any browser. The test will begin to load automatically. Let it run until it gives you a final download speed. - When download speed is final, click "Show More Info" to begin testing upload speed. - Keep your Download and Upload speeds handy in the event that the manager contacts you regarding the position. To Apply - Click Apply Now and answer any questions provided. - We will be in contact with you with the next steps, which will include Indeed Assessments that will be sent to you via email / your Indeed account. You must complete the assessments to proceed to the next step. Company Description TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Role Description TigerTel Wants YOU for Work-From-Home Customer Service! - Enjoy a set schedule of Saturday and Sunday, 9am-6pm or 10am-7pm. - Assist a diverse range of commercial businesses and medical offices across the US and Canada. - No outgoing calls or sales, just pure customer service satisfaction! - Equip yourself with a PC/Laptop (Windows 10 or higher), a wired USB headset, and high-speed internet. - A quiet space with no distractions is a must! - Earn $20 during training, and watch it jump to $30 once you've got the hang of it! Ready to join the TigerTel family? Apply now and show off your customer service magic! - We're looking for passionate individuals who thrive on helping others. - Can handle a variety of calls. - Ready to rock a weekend schedule. Bonus points for: - Bilingual French/English skills - Tech-savvy and problem-solving skills - A smile that can be heard over the phone P.S. We know long shifts can be tough, but we'll keep it fun with a supportive team and a positive atmosphere. Qualifications - Passionate about helping others. - Ability to handle a variety of calls. - Willingness to work a weekend schedule. Requirements - PC/Laptop (Windows 10 or higher). - Wired USB headset. - High-speed internet. - A quiet space with no distractions. Benefits - Earn $20 during training, increasing to $30 after training. - Part-time position with no benefits. Company Description TigerTel is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.