Thomson Reuters Brasil

• Provide phone support for the Tax/Accounting and Payroll modules of the Domínio system • Ensure clarity and accuracy in information provided to the client • Ensure efficient support delivery and effective problem resolution • Understand the customer journey and the appropriate procedures for each reported need • Act as an intermediary for product change and correction requests • Practice and promote the organization's values and expected behaviors • Continuously stay updated on the evolution of the solutions offered to customers and the applicable legislation in your area